THE HILLTOP Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Food
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Food at bar
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Spirits
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Wine
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
Smelt lovely and looked really nice but was disappointed with the meal... far too much mash and not enough veg and every slice of the massive plate of meat I was served was like it had come from different joints of beef...1 tender 1 tough 1 full of fat. ...quantity does not rule out quality... think it's probably microwaved.... didn't enjoy it at all..
Excellent selection of ale brewed on the premises. Did us copious good food as a party for next to nothing. They also do steak and Tapas nights. Very welcoming staff and landlord
Have here twice the past 3 months with my partner and daughter. Very accomodating as we took a pram with us. The food was lovely and staf were great thankyou will deffo be back again cos I need to sample more of the menu
Sunday lunch highly recommend the Beef, lots of meat, good selection of veggies and cheese sauce optional, really enjoyed and too full for pudding sadly
Very popular for Sunday lunch.
Gets very full,you have been warned.
Fantastic steak done the way I ask! Chips were double fried and fabulous ????
The pepper corn sauce was really moreish!
Real value for money!
Will def be coming again!
Great friendly local pub. Offering great value and quality. Great staff and lovely to visit
Been here before for Sunday lunch and it was amazing
However…… went tonight I had steak pie and my wife had scampi
Nothing on both plates were any good
My pie was all fat the mushy peas cold and the chips not cooked
My wife’s scampi was over cooked the chips the same as mine and the peas were thrown on top of the salad making it warm
When we pointed this out to the waiter he went into the kitchen came back and apologised offering us a hot drink or dessert
I would have thought a replacement meal for the rubbish food would have been more acceptable
He could clearly see we hadn’t touched the food
As a result of this we will never go there again
Quick Facts About THE HILLTOP
The Hilltop Place has a mixed reputation based on the comments provided. While some customers had positive experiences, others had complaints about the quality of the food. In order to evaluate the strengths and weaknesses of the restaurant, we will analyze the comments and identify common themes.
Firstly, one customer mentioned that the food "smelt lovely and looked really nice," which indicates that the presentation of the dishes was appealing. This suggests that the restaurant pays attention to plating and strives to make the meals visually pleasing. Additionally, another customer appreciated the selection of ales brewed on the premises. This highlights a strength of The Hilltop Place, as having a unique and well-crafted drink menu can attract customers who enjoy craft beers.
However, one major criticism that appeared in multiple comments is related to the quality of the food. One customer stated that their meal had "far too much mash and not enough veg," indicating that the portion sizes were unbalanced. Additionally, they mentioned that every slice of meat they were served seemed to come from different cuts of beef, with varying levels of tenderness and fat content. This suggests that the restaurant may struggle with consistency in their food preparation. Another customer went as far as to suggest that the food is "probably microwaved," implying that the freshness and quality of the ingredients may be compromised.
Despite the negative feedback regarding the food, some customers mentioned positive experiences. One customer attended a party at The Hilltop Place and praised the pricing of the copious amounts of food provided. This indicates that the restaurant offers good value for money, which can be a significant strength for attracting customers. Additionally, another customer appreciated the accommodations made for their party, as they were able to bring a pram with them. This suggests that The Hilltop Place is mindful of the needs of its patrons and strives to provide a welcoming atmosphere.
The Sunday lunch seems to be a popular option at The Hilltop Place, with multiple customers recommending the beef. They described the portions as generous and praised the selection of vegetables. This suggests that the restaurant excels in providing a satisfying and filling Sunday lunch experience. However, it should be noted that one customer mentioned that the restaurant gets very full, which may be a weakness in terms of space and seating availability.
Another strength of The Hilltop Place is its friendly and welcoming staff. Multiple customers mentioned the great service they received and appreciated the staff's attentiveness. This is important as friendly and efficient staff can greatly contribute to a positive dining experience.
On the other hand, there were some complaints about the responsiveness of the staff when it came to addressing issues with the food. One customer expressed disappointment with the quality of their meal, but when they raised the issue with the waiter, they were only offered a hot drink or dessert as compensation. This suggests that the restaurant may need to improve its customer service in terms of handling complaints and resolving dissatisfaction.
Overall, The Hilltop Place has some notable strengths, including attractive presentation, a selection of craft beers, reasonable pricing, generous portions for Sunday lunch, and friendly staff. However, there are clear weaknesses in terms of inconsistent food quality, unbalanced portion sizes, and potentially inadequate customer service when addressing complaints. These weaknesses may need to be addressed in order to improve the overall dining experience at The Hilltop Place.
Today
Opening Hours
| Monday | - |
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| Tuesday | Closed |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | - |
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