The Helen Street Chippy Info
Amenities
Service options
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Amenities
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Good for kids
Atmosphere
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Casual
Best PlaceJuice Reviews
Been going here since 1987. New owners and very nice people. The food was nice, but a very large increase for what I was charged by the old owners. Up from £3.90 to £5.80. I won't pay that much again.
Just been to this chippy , omg amazing...fish was beautiful lightly battered and my partners was scrummy too, £17.40 for two fish 2 chips,peas and curry a bit expensive but worth every penny
Best Fish and chips ever the fish is amazing best I ever had. Top quality and service. 5 ????
I wish I could say it was tasteless but unfortunately it had a taste and it was disgusting. Only accepted cash and everything was cold and greasy. I don’t think the owners know what they are doing.
Went a while ago when the new owners took over and the batter on the fish was thick and soggy. Went tonigh and the fish and chips was awesome. Will be going back
Love this place
Fish is so fresh
Best place in Blackpool for fish and chips
Nice local chippy. Reasonably priced and the food is always cooked well. Normally has at least one person ordering in there which shows the quality of the food. Staff always give you a warm welcome and are very friendly. Drinks fridge has bitter shandy and dandilion and burdock cans I it.
Lovely food, nice new owners, we will be back!
Quick Facts About The Helen Street Chippy
The Helen Street Chippy has received a mix of positive and negative comments, providing insights into its strengths and weaknesses. In order to provide a comprehensive analysis, let's examine the various aspects mentioned in the comments.
One of the main strengths highlighted by customers is the quality of the food. Multiple comments praised the fish, describing it as amazing, top quality, and fresh. This suggests that the chippy excels in sourcing high-quality ingredients and preparing them well. The positive feedback on the taste and quality of the food indicates that The Helen Street Chippy can provide a satisfying dining experience to its customers.
Another strength mentioned is the service provided by the owners and staff. The comments indicate that the new owners are nice, friendly, and welcoming. This suggests that the customer service at The Helen Street Chippy is commendable and contributes to a positive dining experience. The fact that the staff gives a warm welcome and that a single customer is typically present in the establishment further reinforces the notion that the staff is attentive and efficient.
Moreover, the affordability was highlighted positively by some customers. One comment mentions that the chippy is reasonably priced, indicating that it provides value for money. This aspect can be a strength, as it allows the chippy to attract a wider range of customers who may be looking for affordable options without compromising on quality.
However, it is worth noting that there have been negative comments as well. One customer mentioned a large increase in prices since the new owners took over. This could be perceived as a weakness, as it suggests a lack of consistency in pricing. Customers who have been accustomed to lower prices may feel dissatisfied and perceive the increase as excessive. Notably, one customer explicitly mentioned that they would not be willing to pay the higher price again. This negative response highlights the importance of price consistency and keeping the customers' expectations in mind.
Another negative comment mentioned that the food was tasteless, disgusting, and cold. This raises concerns about the consistency of food quality and preparation. The fact that everything was greasy suggests a weakness in the kitchen management and cooking techniques. As taste is a crucial aspect of a good dining experience, the negative remarks in this regard can undermine the overall reputation of The Helen Street Chippy.
Furthermore, the comment about only accepting cash may be seen as a weakness in today's digital age where many customers prefer card payments. Limiting payment options can inconvenience customers and potentially drive them away. The issue of everything being cold mentioned in the same comment emphasizes the importance of ensuring that food is served at the appropriate temperature—a factor that ultimately contributes to customer satisfaction and perception of quality.
In conclusion, The Helen Street Chippy has strengths in terms of the high quality of the food, positive customer service experiences, and reasonable pricing. However, potential weaknesses include inconsistent pricing, concerns about taste and food quality, and limited payment options. Addressing these weaknesses by maintaining price consistency, improving food preparation techniques, and expanding payment options may help The Helen Street Chippy further enhance its strengths and provide a better overall experience to its customers.
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Opening Hours
| Monday | 11:15 AM - 02:00 AM |
|---|---|
| Tuesday | 11:15 AM - 02:00 AM |
| Wednesday | 11:15 AM - 02:00 AM |
| Thursday | 11:15 AM - 02:00 AM |
| Friday | 11:15 AM - 02:00 AM |
| Saturday | 11:15 AM - 02:00 AM |
| Sunday | Closed |
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