The Golden Cup Info
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Best PlaceJuice Reviews
Not the first time here , met by the tiger of Yoxall who is actually a warming Persian pussycat who couldn't do enough for us and subsequently served us the best meal my wife and I have had for sometime many thanks. J . I don't say this lightly as we travel widely though staffs , and Shropshire into Welsh borders ultimately I would happily recommend the food here it's done properly and u can tell ☆☆☆☆☆.
Quaint pub with separate snug and saloon.
Helpful Landlady who runs a smart efficient operation with good food, nearby parking, delightful pub garden with covered seating.
Stopped for lunch while passing through. Friendly service. Damn good food. Extremely neat and clean. Was lovely. Would recommend.
First time here and would return. Good choices on the menu, all very reasonably priced. Food was lovely - tasty and hot. Beautiful setting, with plenty of parking. If you're looking for good Pub Food - give The Golden Cup a try.
Came for lunch with a friend and were met with two very unfriendly and rude staff. Off hand when they were serving us, told us they were fully booked and no point coming as they’re very popular unless you book. However she eventually found us a small table for two for which we were grateful. We wanted a drink first but we’re told to order immediately as we’d have a long wait for our food with them expecting lots of people. We did this and the rudeness carried on!!!! At one point my friend was told to move along on her seat as she would be in the way of the people on the next table when they arrived. The whole time we were there only four people arrived for a table and no one occupied the table next to us. It was the same until it closed when we left!!! What was that all about???? I have never felt so unwelcome anywhere. We’ve been coming for at least 35 years but won’t be coming again and warning all our friends to give it a miss. Shocking. The good was ok.
Looks such a lovely place, stopped in the summer and had a drink in the beer garden, very impressed. Thought to go back and try the menu for lunch today.
Can't comment on food as didn't stay, lady behind bar wasn't very welcoming, asked if we had reserved a table, only 2 other guests were in the large, well presented dining area. Felt a little uncomfortable but went with it. She said to order at the bar when ready, husband went to order the food and drinks and was stood there 5 mins, was basically ignored. Had the feeling that our custom was unwelcome so decided to leave. Maybe she's more welcoming to their local customers.
Staff extremely slow to serve , tv in bar good but small , pool table definitely needs refurbishing...
Went for a meal here for the first time and definitely won't be the last, food, service, staff were all excellent. A real gem of a pub. First class.
Quick Facts About The Golden Cup
The Golden Cup place has several strengths that are highlighted in the comments above. One of the main strengths is the excellent food. Multiple reviewers mention that the meals they had at The Golden Cup were the best they have had in a long time. The food is described as tasty, hot, and done properly. This indicates that the establishment takes pride in the quality of their dishes and puts effort into ensuring they are delicious. The menu also offers good choices at reasonable prices, making it accessible for a range of customers.
Another strength of The Golden Cup is the helpful and efficient staff. Several reviewers mention the friendly service and the landlady who runs the pub in a smart and efficient manner. This creates a positive dining experience and makes customers feel welcome and taken care of. It is also mentioned that the staff is accommodating, as they were able to find a table for two guests even though they were initially told the pub was fully booked.
The pub itself is also praised for its charming and quaint atmosphere. It has separate snug and saloon areas, providing different spaces for customers to enjoy their drinks and meals. The pub garden is also mentioned as a delightful feature, with covered seating available. This creates a pleasant and inviting ambiance for patrons.
Furthermore, The Golden Cup offers convenient amenities such as nearby parking. This makes it accessible and easy for customers to visit the pub without any hassle. The cleanliness of the establishment is also highlighted, with reviewers mentioning that it is extremely neat and clean. This is an important aspect for any dining establishment, as cleanliness plays a crucial role in creating a positive impression and ensuring the comfort of customers.
Despite these strengths, there are some weaknesses that are mentioned in the comments. One recurring issue is the attitude of certain staff members. One reviewer mentions that they encountered unfriendly and rude staff, while another felt unwelcome and uncomfortable due to the lack of a warm welcome from the lady behind the bar. These negative experiences can greatly impact a customer's overall impression of the establishment and may deter them from returning or recommending the pub to others.
Another weakness mentioned is the slow service provided by the staff. One reviewer mentions that they experienced slow service and another mentions that it took five minutes to be acknowledged when ordering food and drinks at the bar. Slow service can be frustrating for customers, especially when they are hungry or expecting prompt attention. This is an area that The Golden Cup could improve upon to enhance the overall customer experience.
Additionally, the reviewer mentions that the pool table in the bar is in need of refurbishment, indicating that some areas of the pub may require maintenance and updating. This can have an impact on the overall impression of the establishment and may need to be addressed in order to maintain a high standard of quality and appearance.
In conclusion, The Golden Cup has several strengths including excellent food, helpful staff, a charming atmosphere, and convenient amenities. However, there are areas that need improvement such as the attitude of certain staff members and the speed of service. By addressing these weaknesses, The Golden Cup can further enhance the overall customer experience and maintain its reputation as a gem of a pub.
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