The Crown

+44 1256 321424

The St, Old Basing, Basingstoke RG24 7BW United Kingdom of Great Britain and Northern Ireland

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The Crown Info

The St, Old Basing, Basingstoke RG24 7BW United Kingdom of Great Britain and Northern Ireland
+44 1256 321424
[email protected]
+44 1256 321424
+44 1256 321424

Best PlaceJuice Reviews

Disgusting attitude from management

Ian, Owner at The Crown at Old Basing, responded to this review

13 Nov 2022

How many choices of meat do you want? 3 is plenty surely! No we don’t offer starters on Sundays as we are not a restaurant we are a simple village pub. Dessert wise it all depends on how busy we have been before each Sunday as lately we do run out of food very quickly. The coffee machine was unfortunately out of order due to a technical fault but had since been fixed. My staff are always very attentive to all customers and I find your comments very unfair and we always get great feedback regarding the atmosphere. If the pub itself is quiet and no customers in then yes the atmosphere won’t be there so unless you expect us to have music blaring out or the staff to do some dancing for you then I’m not really sure what else we can do. Maybe a high profile restaurant with a nightclub attached to it would be more your style.

Thank you for your custom anyway.

The above is the most arrogant response I have ever heard to a bad review. Having worked in the hospitality industry for over 20 years I can certainly attest that the customer is not always right but to have a public argument over a reviewing platform does not make good business sense.

This establishment does have an extremely limited menu now and does not live up to its predecessor, my advice to the owners;buck up your idea and take constructive criticism and build on your business model.

Visited on Saturday night, definitely not the place to go for a quiet pint. Other opinions are available, we're all different and most others appeared to be enjoying themselves not being able to hear themselves think.

If you like that, and obviously people do, it's great - not my sort of place though, I was born old! Good beer though so probably early on or lunchtime it'd be fine.

Due to covid restrictions dining is outside. Plenty of space and nice sunny garden. Hand sanitizers are available. Food was okay, but the battered fish was not fully fried. Free parking at the front and at the back.

Food and staff ok untill I was asked to move my car, 45 after being seated. Dinner was taken to the kitchen to keep warm

No reason, no apology, when this was mentioned, no acknowledgement, just asked if we needed more knappkines. Think the locals complained, I have a disabled daughter.Will not be visiting again.

Lovely cosy pub. Staff were friendly. The roast was really nice and appreciated own gravy boat on the plate.

Also the apple crumble was good too.

Just amazing food! My leg of lamb was magnificent-size and taste! My friend had game pie. Definitely worth the detour from Tondu to LHR. Staff extremely friendly.

Decent food, good prices, easy parking, old fashioned local pub.

Great atmosphere, wonderful food. Landlord and Landlady have really turned the place around. You can see why it has won TripAdvisor Pub of the Year. Highly recommended.

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