Tangles Hair Salon Info
- 201 E Main St suite 105, Marion, VA 24354 United States of America
- +1 276-783-1555
- [email protected]
- +1 276-783-1555
- +1 276-783-1555
Best PlaceJuice Reviews
Very professional space. Staff not very friendly. Did ok with my sons haircut. It’s a little crooked and we had to ask for a towel to wipe his face off. Decent price$15. Appreciated no gossip and timely service.
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Quick Facts About Tangles Hair Salon
Tangles Hair Salon has a number of strengths and weaknesses based on the comments provided by customers. These strengths and weaknesses can help potential customers decide whether or not to visit the salon.
One of the strengths of Tangles Hair Salon is the professional space. According to one comment, the salon is described as very professional. This suggests that the salon has a clean and well-maintained environment, which can make customers feel comfortable and confident in the services provided.
Another strength mentioned by a customer is the timely service. The commenter appreciated that the salon did not engage in gossip and that the service was prompt. This indicates that the salon values efficiency and professionalism, creating a positive experience for customers.
One of the weaknesses mentioned by a customer is the lack of friendliness from the staff. This can be off-putting to some customers who value a friendly and welcoming atmosphere. Friendliness and good customer service are important in building long-term relationships with customers.
Another weakness mentioned is the crooked haircut received by one customer's son. This suggests that the stylists at Tangles Hair Salon may not possess the highest level of expertise or attention to detail. A crooked haircut can be a major disappointment for a customer and may discourage them from returning to the salon.
Additionally, the commenter mentioned having to ask for a towel to wipe their son's face off. This suggests that the salon may lack attention to small details and basic customer needs. Providing a towel for customers should be standard procedure in any salon, and not having one readily available can create a negative experience.
On the positive side, Crystal, one of the stylists at Tangles Hair Salon, received high praise from multiple customers. She was described as awesome, personable, professional, and thorough. She was also praised for her transformative abilities and her ability to listen to customer concerns. This suggests that Crystal is a skilled stylist who goes above and beyond to ensure customer satisfaction.
Another strength of Tangles Hair Salon is the positive feedback on the overall experience. One customer mentioned that the place was clean, the music was good, and Crystal was friendly and knowledgeable. These positive aspects contribute to the overall atmosphere of the salon and can make customers feel comfortable and relaxed during their visit.
However, there is also a negative comment about the salon where a customer had a disastrous experience. The customer mentioned that the stylist/owner fried their hair and the color faded within a week. The customer felt that they should have received a free fix or a refund but only received a color boost. This suggests that the salon may not have properly addressed the customer's concerns or provided satisfactory resolution.
In conclusion, Tangles Hair Salon has a number of strengths and weaknesses based on the comments provided. The professional space and timely service are strengths that can create a positive experience for customers. However, the lack of friendliness from the staff and issues with crooked haircuts and attention to detail are potential weaknesses that may deter customers. The positive feedback about Crystal and the overall salon experience are additional strengths, but the negative experience mentioned by one customer raises concerns about the salon's ability to address and resolve customer issues.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 02:00 PM |
| Sunday | Closed |
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