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T & L Nail Spa

+1 315-730-5254
171 Grant Ave # 2, Auburn, NY 13021 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About T & L Nail Spa

T & L Nail Spa has a mix of strengths and weaknesses based on the comments provided. To thoroughly analyze the strengths and weaknesses, a comprehensive breakdown of the comments is necessary.
Starting with the strengths, one customer mentioned that they were able to schedule an appointment for a full set of acrylic nails very quickly, only 15 minutes after making the call. This suggests that the salon may have good availability and can accommodate customers promptly. Another positive aspect highlighted by a different customer is the friendliness and understanding of the staff. The customer felt comfortable asking for clarification, and the service provider was patient and accommodating. This indicates that the staff at T & L Nail Spa are customer-oriented and provide a positive experience.
Additionally, one customer praised the quality of work at the salon. The customer was impressed with the lady who did their nails and mentioned that the final result was wonderful. The attention to detail, care taken with tools, and lack of rushing were all noted, indicating a high level of skill and professionalism.
Another strength mentioned by a customer is the ability of the salon to fix nails that were previously done poorly elsewhere. The customer was satisfied with the salon's ability to fix and improve their nails, displaying expertise in correcting mistakes made by other salons.
Moving on to the weaknesses, several customers expressed dissatisfaction with the quality of work done at T & L Nail Spa. One customer mentioned that the technician only shaped two nails with tips, leaving the rest of the nails in their natural state, resulting in an uneven and sloppy finish. Another customer echoed this sentiment, claiming that the nails were crooked, uneven, and poorly filed. This suggests a lack of consistency and attention to detail in the work performed at the salon.
Additional negative comments included concerns about the cleanliness of the salon. One customer noticed the staff rinsing tools and not properly cleaning or sanitizing them. This lack of cleanliness raises potential hygiene and safety issues.
Several customers also mentioned pricing concerns. One customer mentioned that the total cost for a full set and a fill was $94, without a tip. They felt that the pricing was high, especially considering the dissatisfaction they had with the final results. Another customer mentioned that their pedicure cost $43 and resulted in discomfort, bleeding, and subsequent negligence from the technician. This suggests that the pricing may not align with the quality of service received and could be considered overpriced.
Overall, the strengths of T & L Nail Spa include convenient scheduling, friendly and understanding staff, high-quality work, and the ability to fix mistakes made by other salons. However, the weaknesses are evident in the inconsistent quality of work, lack of attention to detail, concerns about cleanliness, and potentially overpriced services. It is important for T & L Nail Spa to address these weaknesses to improve customer satisfaction and overall reputation.


Best PlaceJuice Reviews

Ok so I am only visiting and need my full set of acrylics! She wanted to take the quick way out only did TWO nails with the tips shaped the rest of my natural nails and then on top of it couldn’t shape any of them properly! Horrible experience with the place! I have never had such a sloppy job done on my nails ever! I have never had such uneven and sloppy work before! Completely disappointed and shocked this place still gets customers!
They were able to get me in for a full acrylic set very quickly (15 minutes after I called!) I've only had my nails done a few times before so I probably seemed a little dense when I would ask for clarification on things, but the lady was very nice and understanding. She did a wonderful job on my nails I'm very impressed! I don't usually even paint my nails at home so it's taking some getting used to but I love them and I was pleased with the service I received. I was handled with care, she made sure not to be rough with any of the tools (which I was thankful for due to a previous experience elsewhere) and she took her time rather than trying to rush, which I really appreciated. I will definitely return if I want my nails done again, and I would alsp recommend T&L to my friends. I am very satisfied with the quality of work and service :)
They are amazing there. They know how to do your nails and make them look great! I usually get my nails dipped there. I have went to other places where I live and they can't do the dipped nails at all. The last place I went they looked terrible. T&L redid them for me and made them look amazing!
Very well done and thorough job. Nothing was rushed, and I walked away relaxed with perfect feet.
Horrible nails are crooked uneven and not filed. Looks like I tried to do it myself and messed up. And it was the owner. In addition the place is dirty. After I had my Pedicure I saw her clean the stuff in the sink more like rinse.. put in a used bag and put in a warmer. ????Will never go there again.
i’m very disappointed. my mom and i had went there to get a full set and a fill. my nails were supposed to be blue and white squiggles on them and he had told me “i can’t do that” and i had needed to choose something else, so i chose french tips, the french tips are uneven, unsymmetrical and overall splotchy and ugly. my mom had gotten a pretty yellow color and it wasn’t fully painted, she said it would be a bold color and you can see right through the nail. i’m disappointed. not to mention they were $94 without a tip.
ONE STAR IS TO MUCH! First of all no one understood what we wanted when we made the appointment played phone tag for 10 minutes. Then I got a pedicure that was $43 he made my foot bleed after it started to hurt i asked him to stop but he kept doing it then said it was my fault that i moved. then proceeded to put NAIL POLISH REMOVER OVER my bleeding toe TWICE. IT WAS AWFUL SO BAD NEVER GO BAD.
Tina did a GREAT job on my nails!!! Will definitely be going back to her. Very personable and knows what she is doing.

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T & L Nail Spa Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

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