SunShine Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Best PlaceJuice Reviews
Update***
Gel only lasted a few days before chipping I’ve never had gel chip before my next manicure. It grows out but has never chipped. Very disappointed.
Just ok, not bad not great. Was in the area with time to kill thought I would try it. $35 for gel manicure with no massage which is the best part seems high. Won’t be back I prefer more full service manicure.
I'm 40 and have never had a pedicure done. Recently hurt my lower back, so off I went. Very nice location and the atmosphere was great. Staff was very friendly. Jenny did my tootsies un aware it was my first time. I was glancing at the lady next to me getting hers done, just as well but wow did Jenny make me feel comfortable and results were perfect. Definitely going back.
Jennifer did a great job on my nails. I got a manicure with gel rainbow nail polish in response to pride month. Friendly service and quite clean! I heard great things about the royal pedicure that includes a 15 minute massage!
I asked to have nails shorten and thinned out a little but I was told they couldn’t do that when they clearly were doing a ladies nails that way next to me as I waited to be served, such BS and never going back!!
Customer service is great but my nails started all lifting after a week. I called the salon and she said that is normal for their clients to need a fill as soon as a week. I've went to other nail salons and mine can usually last up to two weeks. I don't have time to get fills weekly perhaps they are using a cheaper quality of products.
Called to get my acrylic nails removed, when I got their I let Jenny know that I had just called her a few minutes before. She didn't even let me finish explaining what I needed, just told me to have a seat. I wanted my nails removed with pure acetone, not just lifted of pulled with another nail tip. That usually damages you nails more. Anyway I waited for more then 40 min. And when she had me seated at the table i explained what I needed and she just replied( i dont do it like that). Im really upset for no being rude and letting her make me wait and loose time.
Love getting my nails done here!!! Jenny is my go to for my acrylics and Lilly for my pedicure's, I'm in and out of there really quick with a fantastic professional job done! And they treated my little one, who got her first manicure, like a princess! Thanks Sunshine Nails!
Initial service was good; then I came in 4 days later after my nail completely lifted and the tech refused to fix it ! She had no time and I told her I didn’t mind waiting , I just need to get it fixed and she became so rude and unprofessional. Rolled her eyes at me and told me to come back tomorrow. NEVER AGAIN! quick to take the money but not fix their mistakes . I don’t recommend coming to this place if you are seeking quality work and good customer service ! Zero stars if I could . I was so embarrassed and felt so shamed being treated this way in front of the customers that were there.
Quick Facts About SunShine Nails & Spa
SunShine Nails & Spa, based on the comments provided, has both strengths and weaknesses. To provide a comprehensive analysis, let's examine each aspect in detail.
Strengths:
1. Location and atmosphere: Many customers appreciated the location and described the atmosphere as great. A pleasant environment can contribute to a positive experience and make customers feel relaxed and comfortable during their visit.
2. Friendly staff: Multiple comments mention the friendliness of the staff. This is crucial in creating a welcoming environment and can leave customers feeling valued and appreciated.
3. Good results: Customers generally expressed satisfaction with the quality of the services provided. Positive feedback regarding nails and pedicures implies that the salon can deliver good results when it comes to manicures and pedicures.
4. Quick service: Some customers mentioned that the salon provided quick service, allowing them to get in and out relatively swiftly. This can be a significant advantage for individuals with busy schedules.
Weaknesses:
1. Gel chipping: One customer complained that their gel manicure chipped after only a few days, which is a considerable disappointment. This suggests a potential issue with the quality or application technique of the gel polish.
2. Lack of full-service options: The absence of a massage during the gel manicure disappointed one customer. This comment indicates that the salon may not offer a wide range of additional services or may not prioritize providing a comprehensive experience.
3. Inconsistent service: Some feedback mentioned inconsistent experiences with the staff. For example, one customer wasn't able to have their nails shortened and thinned out despite observing a similar treatment being done for another customer. Inconsistency in service can lead to customer dissatisfaction and a lack of trust in the salon.
4. Poor customer service: Several comments highlight negative experiences with customer service. Instances include a customer feeling rushed and disrespected when requesting a specific nail removal method and another customer being treated rudely and unprofessionally when seeking a fix for a lifted nail. These experiences can significantly impact how customers perceive the salon and discourage them from returning.
To address these weaknesses, SunShine Nails & Spa should consider implementing the following measures:
1. Improve gel application techniques to prevent chipping.
2. Expand the range of services offered to incorporate more full-service options, such as massages during manicures or additional treatments during pedicures.
3. Ensure consistent treatment offerings for all customers.
4. Provide thorough customer service training to the staff, emphasizing the importance of respectful and professional interactions with customers.
By addressing these areas, SunShine Nails & Spa can enhance their strengths while rectifying their weaknesses, resulting in an improved overall customer experience.
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