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Sunshine Nails

+1 804-261-0080
8131 Brook Rd, Richmond, VA 23227 United States of America
Open Today: 09:30 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

The nail techs are awesome. The place is always clean, never a long wait. Cindy is so patient, and takes her time when she does your nails.
I purchased a full set and did not get my moneys worth that was spent. The worker rushed through my fullset and because of that my nail weren’t done professionally, leading to breakage day one. I will never go back. I had to tell the worker over and over again how I would like my service because she pretended not to understand me. Very unprofessional woman working!
This was my first time getting my nails done at this salon and I gave poor quality because I got a dip powder for my real natural nails and the tech literally broke my nails when grilling underneath my nails, it’s pointless to get dip powder if your going to break them with the dip powder on. Not going back ever again horrible with my nails.????
Good fast service. Clean salon. Lots of colors to choose from. I got a full acrylic set and it was nicely done. Good prices also. And they are open later which is nice for those who get off later in the evening. I will definitely be back.
I went in for a simple fill, and yes I should have asked prices before sitting down.....and yes, the fact i was the only customer on a Friday, should have been a clue!
The fill took an hour and my nails were a hot mess with lifting on the edges evident..... by that point I was so disgusting I just wanted out so I could go find someone to repair my nails.
But not only was this the worst job I have ever seen on my nails....they also charged me $50 for a fill! NEVER AGAIN!
I’m giving one star because I called to make an appointment and then I had to wait 20 minutes because they said they don’t have my appointment in the system , the same thing happened to my friend. Did I speak to a ghost?
Great service, good prices, & lots of options. I come here semi regularly and every time they give me exactly what I ask for and they are always kind.
Wow! I was serviced by Helen. I received a pedicure. Besides the nail polish and trim around edge of my toe nails she messaged my foot and legs around the calf area.
She used oils and a cream. I felt relaxed. My pant legs were rolled up near my knees while feet in water. The message was an extra bonus. Of course I gave her a tip and I will return soon.

Quick Facts About Sunshine Nails

Sunshine Nails place has several strengths and weaknesses based on the comments provided.
One of the biggest strengths of Sunshine Nails is the skill and expertise of their nail technicians. Multiple comments mention that the nail techs are awesome and provide good, fast service. Cindy, in particular, is praised for her patience and taking her time when doing nails. This indicates that the nail technicians at Sunshine Nails are knowledgeable and capable of delivering high-quality manicures and pedicures.
Another strength of Sunshine Nails is the cleanliness of the salon. Customers consistently mention that the place is always clean and well-maintained. This is an important factor for many customers when choosing a nail salon, as cleanliness is essential for a safe and hygienic experience.
The short wait times at Sunshine Nails are also highlighted as a positive aspect. Customers appreciate that they do not have to wait long for their appointments, indicating efficient scheduling and time management by the salon. Additionally, the extended opening hours are valued by those who work late and prefer to get their nails done in the evening.
The variety of colors and options available at Sunshine Nails is noted as another strength. Many customers mention the range of colors to choose from, indicating that the salon offers a wide selection to cater to different preferences and tastes. Having a diverse range of options allows customers to find the perfect shade or design for their nails.
Affordable prices are also considered a strength by customers. They appreciate that Sunshine Nails offers good prices for their services, making it accessible to a wider range of customers. This indicates that the salon is conscious of providing value for money and not overcharging for their services.
However, there are several weaknesses that have been mentioned as well. One recurring concern is poor quality and rushed service. One customer mentioned that they did not receive their money's worth as the worker rushed through their full set, resulting in improperly done nails that broke on the first day. Another customer complained that the technician broke their natural nails while grilling underneath them for dip powder application. These instances suggest that there may be inconsistencies in the quality of service and attention to detail at Sunshine Nails.
Another weakness highlighted is the unprofessional behavior of some staff members. One customer mentioned that a worker pretended not to understand their service preferences, leading to frustration and dissatisfaction. Another customer spoke about their disappointment with a simple fill, stating that the job was the worst they had ever seen and they were charged a high price for it. These criticisms suggest that there may be a lack of professionalism and customer service skills among some staff members.
Appointment scheduling and management also appear to be a weakness for Sunshine Nails. One customer mentioned that they had to wait for 20 minutes because their appointment was not in the system, and the same situation happened to their friend. This indicates a potential issue with the salon's booking system and communication, leading to inconvenience for customers.
In conclusion, while Sunshine Nails has strengths such as skilled technicians, cleanliness, short wait times, a variety of colors, and affordable prices, they also have weaknesses in terms of inconsistent quality, unprofessional behavior from some staff, and appointment management. These areas of improvement are important for the salon to address in order to provide a consistently satisfactory experience for their customers.


Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location