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Sunset Nails & Spa

+1 785-235-0807
2603 SW 21st St C, Topeka, KS 66604 United States of America
Open Today: 09:00 AM - 05:00 PM

Sunset Nails & Spa Info

Best PlaceJuice Reviews

Got dipped nails done there they are very pretty but supper thin. Got them done yesterday and they have already cracked and broke off on 2 nails. Quality not good, but looked good for almost 24 hours. If I lived closer I would go back and have them fix them.
OPEN Reviews ()

Amenities

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Quick Facts About Sunset Nails & Spa

Sunset Nails & Spa, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, it is evident that the salon has friendly staff who provide good customer service. The commenter who had a pedicure done mentioned that everyone was friendly and that the technician, Summer, did a wonderful job. This positive experience shows that the staff at Sunset Nails & Spa are welcoming and capable of delivering quality service. Another commenter also highlighted the skill of the technicians, particularly Sarah and Summer, who did an amazing job on their nails. This indicates that there are talented artists working at the salon who are capable of creating beautiful nails.
The cleanliness and pleasant atmosphere of the salon is also mentioned positively. One commenter noted that the place is clean and pleasant, which adds to the overall experience of getting a service done at Sunset Nails & Spa.
Additionally, the commenter who visits the salon regularly with friends praises the staff for providing a relaxed and enjoyable experience. This suggests that Sunset Nails & Spa is able to cater to groups of friends, making it a social and fun environment for customers.
Despite these strengths, there are weaknesses that have been identified in the comments. One of the most consistent criticisms is the poor quality of the nails. Multiple commenters mentioned issues such as cracked nails, nails breaking off, and thin nails. One commenter even mentioned that their nails were so thinly dipped that they could see through them. These experiences indicate that the quality of the services at Sunset Nails & Spa, specifically when it comes to nails, may be inconsistent or subpar.
Another weakness highlighted by a commenter is the inconsistency in scheduling appointments. The commenter had requested a full set and to have their daughter's nails painted, but there was a mix-up in the scheduling, resulting in them being turned away when they arrived. This shows a lack of organization and attention to detail, which can be frustrating for customers.
In addition, a commenter mentioned a negative experience in trying to get their nails fixed. They initially called to have the issue addressed, but were told to come back another day. When that day came, they were informed that the technician, Summer, was unavailable and they had to come back 5 days later. This indicates a lack of consistency and professionalism in handling customer complaints and requests, which can lead to dissatisfaction and distrust.
Finally, there is a comment about the salon being a "little hole in the wall" establishment, suggesting that it may not have a high-end or luxurious vibe that some customers may prefer. This can be seen as a weakness for those seeking an upscale salon experience.
In conclusion, Sunset Nails & Spa has strengths such as friendly staff, skilled technicians, a clean and pleasant atmosphere, and the ability to accommodate groups. However, there are weaknesses in terms of the quality of nail services, inconsistent scheduling, handling of customer requests, and the perceived lack of upscale ambiance. These weaknesses can impact the overall customer experience and reputation of the salon.


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Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday Closed
Sunday Closed

How to go there

Location