Style Nails Info
- 2334 Oakland Ave, Indiana, PA 15701 United States of America
- +1 724-349-3501
- [email protected]
- +1 724-349-3501
- +1 724-349-3501
Best PlaceJuice Reviews
Terrible experience. I got a pedicure it only lasted 15 minutes and I was charged $35. Definitely not worth the money at all. The lady was very AGGRESSIVE. She pulled my feet and pushed them back into the water. She was extremely rough. I also got a gel manicure and again she was very aggressive, pulling my hands. The tips of my nails are already scuffed up, like they were not allowed enough time to dry. The quality is not worth the $35 I spent. I will not be coming back here. Very disappointed.
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Style Nails
Style Nails place, based on the comments provided, has both strengths and weaknesses. It is important to analyze these factors in order to get a comprehensive understanding of the overall customer experience at this establishment.
Starting with the strengths, one customer mentions that Style Nails is their go-to place and they have never been disappointed with their acrylics and gel polish. This suggests that the salon is capable of providing high-quality nail services, specifically in this area. Another customer mentions that Lynn did an excellent job with a pedicure and powder dip manicure, showcasing attention to detail and confidence in her work. This professionalism and expertise are valuable assets for any nail salon and can contribute to customer satisfaction.
Additionally, a customer mentions that they have faithfully been going to Style Nails for three years without any problems. This indicates that the salon has built a loyal customer base who enjoy their services consistently. This loyalty suggests that the salon has certain strengths that keep customers coming back, such as friendly staff, good quality work, or affordable prices.
Moving on to the weaknesses of Style Nails, several customers have mentioned experiencing aggressiveness from the employees. One customer complains about rough treatment during a pedicure and gel manicure, while another mentions an aggressive stylist who was also rude and distracted. This aggression can be a major deterrent for customers, as it creates a negative and uncomfortable experience. It also raises concerns about the staff's professionalism and their ability to provide a relaxing and enjoyable service.
Another common weakness mentioned is the issue of waiting time. One customer was dissatisfied with waiting around 30 minutes for their appointment to begin, despite arriving early. This indicates a lack of organization and proper scheduling, which can lead to frustration and inconvenience for customers who have limited time or a specific schedule to follow. Punctuality is crucial for maintaining customer satisfaction and ensuring a smooth customer experience.
Furthermore, two customers mention that the salon provides low-quality services. One customer had a sloppy full set done with nail polish all over their fingers and missing polish on some nails. When they requested a fix, they were met with rudeness and refusal. Another customer mentions that they were persuaded to get gel polish, supposedly for its durability, but found it chipped off within three days. These incidents highlight a lack of attention to detail, poor quality control, and potential misguidance or manipulation of customers.
Lastly, one customer expressed frustration over misinformation regarding the opening hours of the salon. The customer had made an appointment in advance but arrived to find the salon wasn't open at the confirmed time. This lack of communication and adherence to the agreed-upon schedule can create inconvenience and a lack of trust between the salon and its clients.
In conclusion, Style Nails place has some strengths such as loyal customers, capable staff in certain areas, and positive experiences for some. However, there are also notable weaknesses including aggressiveness, long waiting times, low-quality services, misinformation, and poor customer service. These weaknesses can have a significant impact on customer satisfaction and discourage potential customers from returning or trying the salon. It is vital for the salon to address and rectify these weaknesses in order to enhance the overall customer experience and improve their reputation.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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