Spicy Delight Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
Offerings
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Kids' menu
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Late-night food
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Small plates
Dining options
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Dinner
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Dessert
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
I had chicken kebab from here I also updated a picture of it zoom in you will see it your self it was not even cooked so I had to cook it my self in my own Owen. imagine if I ate this raw chicken I’ve would have been deadly sick or dead! I’ve done food handling course even everyone watch their food if is it cooked or not please be aware check first when you order from here whether it’s cooked or not
Doesnt give salad in wrap (which normally comes and comes free)!! Pathetic greediness!
The other shawarma place even gives me more quantity then normal because me being a loyal customer, and they here are going reverse????
Went in and order half peri peri chicken with rice and when I got home I had chips and Nan I called to get my order fixed as was there mistake and was told they would not fix it
Great priced food with a great selection and tasty, friendly staff.
Very good curries and kebabs decent prices as well
I ordered on phone for maslah(marinated)fish and keema with rice and requested them to send some yogurt sauce; they sent me fried fish and a small portion of rice with a little quantity of keema rather than a portion of keema which they spreaded on rice. No sauce and salad, no napkins. Poor quality of food. I do not recommend this takeaway to buy food.
Ordered from this place a few times tonight ordered pizza which was fine also mixed kebab . Kebab came cold chicken wasn't cooked neither was the lamb after 20 mins of trying to get through eventually got in touch sent another 1 which was just as bad never again will I order from here . Absolutely terrible
Order from here quite regular, well used to now.
Tonight as well as the last time I ordered from here has been a joke, the food had been cold both times and tonight after ordering they sent cold food, I ordered a garlic bread with cheese and pepperoni.. NO pepperoni, the LARGE donar meat and chips was a regular in a large container oh and also cold. And to top it off the 2 cakes that were ordered came frozen!! FROZEN...what kind of take away sends out frozen cake?! Never used to have an issue with this company but twice on the run has been a joke...
Quick Facts About Spicy Delight
Spicy Delight has both strengths and weaknesses based on the comments provided. It is important to note that customer experiences can vary, and these comments may not reflect the overall quality of the restaurant.
Starting with the strengths, many customers have praised the affordable prices of the food at Spicy Delight. They mention that the food is reasonably priced, making it accessible to a wide range of customers. Additionally, the menu offers a great selection of curries and kebabs, which are described as tasty by some customers. This indicates that the flavors and variety of dishes are appreciated by certain individuals. The friendly staff is also mentioned positively, suggesting that the service at the restaurant is cordial and welcoming.
On the other hand, there are several weaknesses highlighted in the comments. Firstly, a customer expressed dissatisfaction with their chicken kebab, stating that it was undercooked and raw. This is a significant food safety concern, as consuming raw chicken can lead to harmful health effects. The fact that the customer had to cook it themselves indicates a lack of quality control in the kitchen.
Another comment mentions that Spicy Delight does not include salad in their wraps, even though it is a standard ingredient that is typically expected to be included. This omission is seen as an act of greediness, and the customer compares it unfavorably to another shawarma place that provides more quantity and shows more loyalty to regular customers. This suggests a lack of consistency and customer focus at Spicy Delight.
Another negative experience was shared by a customer who ordered peri peri chicken with rice but received chips and Nan instead. When they called to get their order fixed, they were told that it would not be rectified. This demonstrates poor customer service and a lack of willingness to acknowledge and correct mistakes made by the restaurant.
Furthermore, a customer complained about the poor quality of food they received. They ordered marinated fish and keema with rice but were sent fried fish and a small portion of rice with a minimal quantity of keema. The lack of sauce, salad, and napkins further added to their dissatisfaction. This suggests a lack of attention to detail and poor quality control in food preparation and delivery.
Multiple customers reported receiving cold food from Spicy Delight, which is a significant weakness. Cold food indicates a lack of attention to food safety protocols, customer satisfaction, and overall quality control. Additionally, there were instances where wrong or missing items were included in the orders, such as a missing pepperoni on a garlic bread, incorrect portion sizes, and frozen cakes. These errors demonstrate a lack of attention to customer orders and a failure to deliver the expected dishes.
Overall, based on the feedback from these comments, Spicy Delight has some notable weaknesses that may impact customer satisfaction, such as undercooked chicken, inconsistency in ingredients, poor quality control, and issues with order accuracy. However, it also has strengths in terms of affordable prices, a varied menu, and friendly staff. It is important for the restaurant to address the weaknesses highlighted to improve their overall quality and customer experience.
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