Soho Nails and Spa (Akron-Green) Info
- 2863 S Arlington Rd #13, Akron, OH 44312 United States of America
- +1 234-312-9703
- [email protected]
- +1 234-312-9703
- +1 234-312-9703
Best PlaceJuice Reviews
The experience was awesome. Eng and Loma were great. Mom and I came here for my first pedicure on her birthday. I will definitely be back. Keep up the good work
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Soho Nails and Spa (Akron-Green)
Soho Nails and Spa in Akron-Green has received a mix of positive and negative feedback from customers. To evaluate the strengths and weaknesses of the place, we will analyze the comments given.
Starting with the strengths, multiple customers praised the experience they had at Soho Nails and Spa. They found the staff to be friendly, attentive, and knowledgeable about their work. This highlights the positive customer service aspect of the salon, which can contribute to a positive overall experience for customers.
Another strength mentioned by customers is the cleanliness of the salon. Several comments specifically mentioned how clean the shop was, which is an important factor for customers when choosing a nail salon. A clean environment can create a sense of comfort and reassurance for customers, making them more likely to return for future services.
Furthermore, many customers were satisfied with the quality of the services they received. They expressed their happiness with their nails and pedicures and mentioned that their requests and preferences were taken into consideration by the technicians. This indicates that Soho Nails and Spa has skilled technicians who are capable of providing satisfactory results to their customers.
In terms of weaknesses, one recurring complaint was the issue of wait times. One customer mentioned waiting for 40 minutes before being seen, and another mentioned that the wait was so long, they couldn't get what they wanted. This indicates that Soho Nails and Spa may have some issues with managing their appointment scheduling and reducing wait times, which can be frustrating for customers.
Another weakness highlighted in a comment was the poor job done by a particular technician named Sandy. The customer mentioned that Sandy did not clean up the polish properly and also blamed the chipped nail on the customer's weak nails. Additionally, there was an issue with charging for a service that the customer did not want. This suggests a lack of professionalism and attention to detail by the technician in question.
Lastly, one customer mentioned that they were told by a technician named Eng that they would be charged extra for a gel powder they did not ask for. This indicates a miscommunication or misunderstanding between the customer and the salon staff, which could have been avoided with clearer communication and a better understanding of the customer's preferences.
In conclusion, Soho Nails and Spa in Akron-Green has several strengths, including positive customer service, cleanliness of the salon, and the ability to provide satisfactory results. However, some weaknesses were identified, such as long wait times, issues with specific technicians not performing well, and a lack of clarity in communication with customers regarding services and charges. Addressing these weaknesses can help improve the overall customer experience and satisfaction at Soho Nails and Spa.
Place Pictures
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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