Sky Nails Info
Best PlaceJuice Reviews
I left the shop at 5:19pm 12/19/22 beyond livid. Before the woman began wax I told her loud and clear to NOT take off anything on my eyebrows and to just clean it up. Within the first wax she removed a thick strip underneath my eyebrows leaving it very thin. When I told her that I made it very clean to ONLY clean up my eyebrow she told me that “that is clean up”. Her facial expression showed that she was obvious shocked that she did it wrong. Not to mention, she hesitant to answer AND had an AirPod in her ear on FaceTime. Confirming she did not clearly hear me or verify with me what I wanted. Nor did she greet me when she began waxing, it was clear she just assumed what I was requesting. Never had a problem with the woman that usually does my eyebrows when I visit however this young lady was very unprofessional and will never be touching my face again.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Sky Nails
Sky Nails Place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, customers have mentioned positive experiences with specific staff members. Rhina, Jason, and the husband to the owner have been praised for their professionalism and skill in performing nail services. Customers have also mentioned the satisfaction they felt with the eyebrow services provided by certain individuals, such as Jenna.
Additionally, some customers appreciate the family-owned nature of the business and the sense of loyalty and familiarity that comes with it. The friendly and courteous service provided by Q and Nancy has also been acknowledged.
However, there are several weaknesses that have been pointed out by customers. One of the most significant weaknesses is the lack of professionalism displayed by certain staff members. Customers have reported unprofessional behavior, including being on personal phone calls during services and exhibiting a lack of attention to customer requests. This lack of professionalism can be concerning for customers who want a reliable and attentive service.
Another weakness highlighted is the inconsistency in service quality. Some customers have had positive experiences with certain staff members, while others have reported rushed and unsatisfactory services. This inconsistency can be frustrating for customers who desire consistent and high-quality services.
Price transparency and possible overcharging have also been mentioned as weaknesses. Customers have reported instances where the prices presented were different from what was initially discussed or advertised. This lack of transparency can lead to dissatisfaction and mistrust in the business.
Additionally, customer service has been a significant weakness mentioned in the comments. Customers have expressed frustration with the lack of responsiveness from staff members, such as not answering phone calls or locking the door before closing time. This lack of professionalism and customer service can make customers feel undervalued and unwilling to return.
Overall, while Sky Nails Place has strengths in terms of specific staff members and the familial atmosphere, it is clear that there are several weaknesses that need to be addressed. These weaknesses include inconsistent service quality, unprofessional behavior, price transparency issues, and poor customer service. By addressing these weaknesses, Sky Nails Place could improve the overall customer experience and potentially attract more loyal customers.
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Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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