Selections by Frankie’s Cafe and Healthy food options Denton Info
Amenities
Service options
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Outdoor seating
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Kerbside pickup
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Offerings
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Coffee
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Healthy options
Dining options
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Breakfast
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Lunch
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Cash only
Best PlaceJuice Reviews
Great people, friendly and professional
Amazing food and milkshakes are a must buy when ordering from here.
Thank you guy, be back soon
I placed an order, with this cafe..! Through Uber eats. I was informed the below is what I requested and it was my fault and Uber eats fault...?! Looking at their menu they do not offer this monstrosity. They have the check to charge £13.50 for this. I was informed I could not have my correct order or a refund. I was informed I would have to wait four days for a replacement burger! As it was my fault. This company became aggressive.. To add insult I left a review and their response was a lie!!! Again blaming myself and swearing!! Disgusting company greasy spoon at it's best DO NOT WASTE A PENNY A BUY FROM CAFE !
If you want half a breakfast with 3 hairs in, this is the place to go. Food hygiene at its finest. 2 short black hair and 1 long light hair. Absolutely disgusting! Warehouse lads just been up. Yet another hair in this food.
So happy to see this establishment end up in the right hands. Liam and his team are fanatical about flavour and the customer service experience is second to none. Keep it up Fella. 10/10
Pretty and Attentive Staff too, never went a Miss!
First time ordering on Ubereats, sent the complete wrong food after waiting 30 mins then when i phoned I was told she'd just got on shift and doesn't know what's going on and can't help me. I've got a refund from Uber yes but it's not the point when you're hungry. Wont be returning, what a good way to avoid repeat business
Ordered on Uber Eats but for some reason you can only rate the driver and not the food.
We have ordered from Selections a few times and the food has always been really nice. Tonight however it was inexplicably covered in onion and spring onions. This wasn't the case the last time we have ordered. You need to specify if you are adding extra ingredients to a customers box. This completely ruined the meal and left the bottom half of the box inedible as it just tasted of onion. This meant food was wasted that would otherwise have been eaten. Really disappointed and will have to remember in future to say no onions. I think you need to change your menu if you have now started adding onions to custom boxes. Customers have a right to know exactly what they are ordering so they can ask for it to be removed if needed.
Had a lovely chicken rice box delivered by Uber eats I forgot to add my daughters tea ???? so rang the shop and spoke to Katie who didn’t hesitate to help out the mess I’d made right the food came only half hour later and was so hot and delicious so thank you once again Katie excellent asset to the business
Food was lovely ! We were served by a young girl called Charlotte who was very welcoming and helpful , would highly recommend
Quick Facts About Selections by Frankie’s Cafe and Healthy food options Denton
Strengths of Selections by Frankie’s Cafe:
1. Great people: The café has friendly and professional staff who provide a positive customer service experience. This creates a welcoming atmosphere for customers.
2. Amazing food and milkshakes: The café is known for its delicious food and must-try milkshakes. This can attract customers who are looking for tasty and satisfying meals.
3. Prompt delivery service: The café offers delivery through Uber Eats, which allows customers to conveniently order food from the comfort of their homes.
Weaknesses of Selections by Frankie’s Cafe:
1. Customer service issue: There was a negative experience where a customer received the wrong order and was not able to get a refund or a replacement burger in a timely manner. This reflects a lack of responsiveness and accountability from the café's management.
2. Quality control issues: There have been instances where customers found hairs in their food, indicating potential food hygiene and cleanliness problems at the café. This can be a major drawback for customers seeking a clean and hygienic dining experience.
3. Lack of menu clarity: There has been a complaint about the café adding onions to a customer's order without specifying it on the menu. This lack of clarity can lead to disappointing meals and wasted food. The café should ensure that customers have accurate information about the ingredients in their orders.
Strengths of Healthy food options Denton place:
1. Fanatical about flavor: The staff at this establishment are passionate about creating flavorful dishes, which can attract customers who prioritize taste and quality in their meals.
2. Excellent customer service: The café is praised for its attentive and friendly staff, which contributes to a positive dining experience for customers.
3. Prompt food delivery: The café offers delivery through Uber Eats and is able to deliver hot and delicious food in a timely manner, as evidenced by a customer's positive feedback.
Weaknesses of Healthy food options Denton place:
1. Poor handling of order mistakes: In one instance, a customer received the wrong food and was unable to get assistance from the café. This reflects a lack of efficiency and problem-solving skills in addressing customer concerns.
2. Lack of customer feedback avenue: There is a complaint about not being able to rate the food on Uber Eats, which can prevent customers from providing valuable feedback and potentially hinder the café's improvement efforts.
3. Inconsistency in ingredient additions: There have been instances where the café added onions to a customer's order without prior notice, resulting in a disappointing meal. This lack of menu clarity and consistency can lead to dissatisfaction among customers.
In conclusion, both Selections by Frankie’s Cafe and Healthy food options Denton place have their strengths and weaknesses. Selections by Frankie’s Cafe is known for its friendly staff, delicious food, and prompt delivery service. However, it has faced customer service issues and quality control problems. On the other hand, Healthy food options Denton place prides itself on flavorful dishes and excellent customer service, but it has also encountered challenges in handling order mistakes and providing clarity on menu ingredients. Both establishments should address their weaknesses to better fulfill customer expectations and improve their overall dining experiences.
Today
Opening Hours
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| Sunday | Closed |
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