Sassy Nails & Spa Info
- 10695 Sudley Manor Dr, Manassas, VA 20109 United States of America
- +1 703-368-3111
- [email protected]
- +1 703-368-3111
- +1 703-368-3111
Best PlaceJuice Reviews
Rico is amazing. I love dipping powder on my real nails… he gets me right every time… && he’s a very sweet and kind person… I highly recommend him! You won’t regret.
Amenities
Accessibility
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Wheelchair accessible entrance
Quick Facts About Sassy Nails & Spa
Sassy Nails & Spa has received a mix of positive and negative comments, which provide insights into both its strengths and weaknesses. In analyzing these comments, the following strengths and weaknesses of the establishment can be identified:
Strengths:
1. Skilled and Accommodating Technicians: The comments commend the nail technicians at Sassy Nails & Spa for their skills and ability to deliver satisfying results. Both Rico and Kathy have received praise for their expertise, creativity, and ability to understand and meet customers' requests. This signifies that the salon employs talented nail technicians who can consistently deliver high-quality service.
2. Friendly and Welcoming Atmosphere: Many customers highlight the welcoming and friendly atmosphere at Sassy Nails & Spa. Mary and the rest of the team are commended for providing a comfortable and enjoyable experience to customers. This positive environment fosters a sense of relaxation and satisfaction during services.
3. Variety of Services: Sassy Nails & Spa offers a wide range of beauty services, including eyebrow tattooing, pedicures, waxing, and eyelash extensions. By providing diverse services, the salon can cater to a broader customer base and ensure that customers can conveniently access multiple beauty treatments in one place.
4. Reasonable Pricing: Several comments mention that Sassy Nails & Spa offers reasonable prices for the services provided. This affordability factor makes the salon more accessible to a wider range of customers and enhances its competitiveness in the market.
Weaknesses:
1. Inconsistent Customer Service: One negative comment highlights a poor customer service experience. The customer reported feeling ignored and rushed when trying to communicate their preferences to the nail technician. This inconsistency in customer service reflects a weakness in staff training and customer communication skills.
2. Lack of Listening Skills: The same negative comment also mentions that the nail technician did not listen to the customer's instructions and disregarded their request for a specific nail shape. This suggests a lack of attention to detail and a failure to prioritize customer satisfaction.
3. Language Barriers: While not specifically mentioned as a negative point, one positive comment indirectly implies that the staff at Sassy Nails & Spa can communicate effectively in English. This suggests that language barriers may have been a previous concern at the establishment, potentially impacting customer experience for those who do not speak the same language as the staff.
Overall, Sassy Nails & Spa demonstrates strengths in terms of skilled technicians, a welcoming atmosphere, a variety of services, and reasonable pricing. However, the establishment should address weaknesses related to inconsistent customer service, listening skills, and potential language barriers in order to enhance overall customer satisfaction and loyalty.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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