Sabina Hair & Salon Info
Amenities
Health and safety
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Mask required
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Best PlaceJuice Reviews
0/10 - I was verbally abused for no reason!!
DO NOT COME TO THIS SALON.
After speaking to the owner on the phone to confirm the price, prior to my appointment, I was made to pay extra upon arrival. On top of that, the discussed length of the hair was not met, despite paying extra and after less than a week, at least 10 of the braids had fallen out! I went to the shop to ask for some sort of refund, she said she can fix it for me but I knew the rest of the hair would follow suit shortly, so I asked for the refund instead.
Out of nowhere her daughter starts screaming at me from the other side of the shop and threatening to cut my hair off, labelling me as “you lot” and accusing me of extorting her mother. It was a terrifying situation and entirely uncalled for.
DO NOT, I REPEAT, DO NOT, GET YOUR HAIR DONE HERE!!
It is not worth the time, trouble or money.
Too much pasa.
Love this shop. Could spend hours in there. And the guys in there are so polite and helpful. Looking forward to going back again soon. Even tho I dont really need anything right now.
Staff friendly and helpful. Varied products, competitive prices. Good location easy to get to
They are a rip off, DO NOT go to this store. I'm disgusted by their lack of customers service and discrimination. DON'T EVEN DESERVE 1 START
AVOID AT ALL COSTS!!!!
Fantastic range of products, nicely priced. Excellent customer service, will happily shop here in the future!!
Excellent range of products, very high quality items all at affordable prices.
Great prices and friendly staff. All the hair products you want all under one roof.. love this shop ????????
Come here to get my hair done all the time. Adele the head hairdresser is lovely and get to know her clients so well, I can tell her to just do what she wants ( within reason) to my hair it I am always surprised and impressed with what she does...lively hair salon, a lot of regulars, so you all seem to join in conversations, they also have a nail bat within the salon, so you can get your hair and your nails done all in a one stop shop. ????????
Quick Facts About Sabina Hair & Salon
Strengths:
1. Friendly and helpful staff: Several comments mention that the staff at Sabina Hair & Salon are friendly and polite. This is an important strength as it creates a welcoming atmosphere for customers and enhances their overall experience.
2. Range of products: Many customers appreciate the wide range of hair products available at the salon. This indicates that the salon caters to diverse needs and preferences, allowing customers to find what they are looking for.
3. Competitive prices: The salon is praised for its affordable prices. This is a significant strength as competitive pricing can attract customers and encourage them to choose Sabina Hair & Salon over its competitors.
4. Convenient location: Customers find the salon's location easy to get to, which is a positive aspect. Being easily accessible can increase foot traffic and make it convenient for customers to visit the salon.
Weaknesses:
1. Verbal abuse: The comment mentioning verbal abuse by a staff member is a major weakness for Sabina Hair & Salon. Verbal abuse creates a negative experience for customers and damages the salon's reputation. It is important for the salon to address this issue promptly and take appropriate action, such as disciplining the staff member involved and implementing measures to prevent such incidents in the future.
2. Miscommunication regarding pricing and services: One customer mentions a discrepancy between the price confirmed over the phone and the additional charges imposed upon arrival. This highlights a weakness in communication and transparency. It is essential for the salon to ensure clear and accurate communication with customers regarding pricing and services.
3. Quality of service: The comment about braids falling out within a week indicates a lack of quality in the services provided by the salon. This is a significant weakness as customers expect their hairstyles to last for a reasonable period, especially considering the price paid. The salon needs to address and improve the quality of their services to meet customer expectations.
4. Lack of customer service and discrimination: Another comment mentions a lack of customer service and discrimination experienced at the salon. This is a serious weakness as it indicates a failure to provide a welcoming and inclusive environment for all customers. The salon needs to address these issues, ensure equal treatment for all customers, and provide proper customer service training to their staff.
Overall, Sabina Hair & Salon has some strengths, such as friendly staff, a range of products, competitive prices, and a convenient location. However, there are weaknesses that need to be addressed, including the issue of verbal abuse, miscommunication regarding pricing and services, quality of service, and lack of customer service and discrimination. By addressing these weaknesses, the salon can improve customer satisfaction and maintain a positive reputation.
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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