Royalty Cutz Barbershop

+1 520-840-2899

112 E Florence Blvd Suite 1, Casa Grande, AZ 85122 United States of America

Open Today: -

Royalty Cutz Barbershop Info

112 E Florence Blvd Suite 1, Casa Grande, AZ 85122 United States of America
+1 520-840-2899
[email protected]
+1 520-840-2899
+1 520-840-2899

Best PlaceJuice Reviews

Albert cuts my husband hair every two weeks and does a fabulous job. Never leave unhappy always satisfied. I recommend Albert for all haircuts.

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Restroom

Crowd

LGBTQ+ friendly
Transgender safespace

Quick Facts About Royalty Cutz Barbershop

Strengths:

1. Skillful barbers: Many customers praised the barbers at Royalty Cutz for their talent and ability to deliver great haircuts. They mentioned that they were satisfied with the results and always left the barbershop happy.

2. Clean and well-maintained: Multiple customers mentioned that the barbershop was very clean and had a neat and organized atmosphere. This indicates that Royalty Cutz maintains high standards of cleanliness, which contributes to a positive customer experience.

3. Attention to detail: One customer highlighted the barbers' attention to detail, specifically mentioning the smooth fade and clean line-up. This suggests that the barbers at Royalty Cutz pay close attention to the small details, ensuring that each haircut is well-executed.

4. Dedicated and passionate barbers: The customer who expressed their delight at listening to the clippers cutting their hair suggests that the barbers at Royalty Cutz are dedicated and passionate about their work. This enthusiasm can create a positive and enjoyable atmosphere for customers.

5. Good customer service: A first-time customer appreciated the information provided by a staff member named Cesar, who informed them about walk-ins and ended up giving them an excellent haircut. This indicates that Royalty Cutz provides good customer service and makes an effort to accommodate customers' needs.

Weaknesses:

1. Limited payment options: One customer mentioned that Royalty Cutz only accepted cash payments and suggested that they should accept card payments. This could inconvenience customers who prefer to pay by card or those who may not carry enough cash.

2. Lack of communication regarding payment methods: The customer who mentioned the limited payment options suggested that it should be explicitly mentioned on the website that in-house payments are cash only. This indicates a lack of clarity and communication on Royalty Cutz's part, which could lead to customer dissatisfaction or inconvenience.

3. Inconsistent service: One customer had a negative experience at Royalty Cutz, as they were not acknowledged while waiting for over an hour and ended up leaving without receiving service. This suggests an inconsistency in the level of service provided, as other customers arrived after them and received service.

4. Excessive wait times: Another customer complained about waiting for two hours for a haircut, while others who arrived later were served before them. Excessive waiting times can frustrate customers and lead to dissatisfaction with the overall experience.

5. Failure to fulfill specific haircut requests: One customer expressed disappointment with not receiving the desired haircut, despite showing a picture and requesting a specific style. This shows a lack of communication between the customer and the barber, as well as a failure to meet the customer's expectations.

In conclusion, Royalty Cutz Barbershop has strengths in terms of skilled barbers, cleanliness, attention to detail, dedication, and good customer service. However, the weaknesses include limited payment options, lack of communication regarding payments, inconsistent service, long wait times, and failure to fulfill specific haircut requests. Addressing these weaknesses could improve the overall customer experience at Royalty Cutz Barbershop.