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Royale' Nails

+1 770-539-9102
545 Park Ln, Gainesville, GA 30501 United States of America
Open Today: 09:30 AM - 07:00 PM

Best PlaceJuice Reviews

I had my nails done there today for the first time ever. My technician was not friendly at all and she did a mediocre job at best. She also cut me 3 times and got mad when I said I shouldn’t be charged $10 extra for a “manicure” aka cuticle damage. Hoping I don’t get an infection because their tools are not in barbicide and I doubt they use an autoclave machine to sterilize. Will not be back.
OPEN Reviews (31)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • NFC mobile payments

Quick Facts About Royale' Nails

Royale' Nails place, based on the comments provided, has a mixture of strengths and weaknesses.
Starting with the strengths, one commenter mentioned that the owner is great and treats customers like family. This indicates a positive customer service experience, which is crucial for any business. Additionally, the commenter mentioned that the salon offers a lot, including wine while you wait. This shows that the salon goes above and beyond to provide a comfortable and enjoyable experience for its customers. Another strength highlighted by a different commenter is the beautiful decor of the salon, which can contribute to a pleasant atmosphere for customers.
Another strength mentioned is the skill and expertise of specific nail technicians. Both Lyndsey and Mary were highly recommended for their acrylic and pedicure services, respectively. This indicates that the salon employs talented staff members who excel in their craft, which can be a major selling point for potential customers.
The cleanliness of the salon is also mentioned as a strength. Multiple commenters noted that the salon is clean and well-sanitized. This is essential for a nail salon, as customers want to ensure their safety and hygiene while receiving services.
Another strength of Royale' Nails place is the range of options available for manicures and pedicures. Commenters mentioned that the salon offers different designs, colors, and nail art selections. This indicates that the salon caters to a variety of customer preferences and can provide a customized experience.
Despite these strengths, there are a number of weaknesses mentioned in the comments. One customer had a negative experience with a technician who was unfriendly and performed a mediocre job. The same customer also expressed concern about potential infection due to the salon's hygiene practices, noting that they doubted the use of proper sterilization techniques. This raises serious red flags about the salon's commitment to cleanliness and customer safety.
Another weakness mentioned is the need to schedule an appointment well in advance. While this may signify the popularity and high demand for the salon's services, it could also be inconvenient for customers who may require more flexibility in their scheduling.
In conclusion, Royale' Nails place has strengths such as a friendly owner, a welcoming atmosphere, skilled technicians for specific services, cleanliness, and a range of options for customers. However, there are also weaknesses, including negative customer experiences, concerns regarding hygiene practices, and the need for advanced scheduling. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.


Place Pictures

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Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location