Hero image

Rosa Nails Spa

+1 201-305-5864
6228 Bergenline Ave, West New York, NJ 07093 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
Amenities
  • Restroom
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Best PlaceJuice Reviews

Good place! Great nail lady. Lovely owner!
Tiffany is Amazing, please go to him!! I went to RosaNail for my wedding nails and I can honestly say, I am ready to say Yes! I drove over 38 minutes just to have Tiffany be his creative self????I recommend everyone to go to Rosa Nails Spa, they are such an amazing team.
Cuando la persona que hizo mis uñas terminó el trabajo, vi que eran lindas y me “dijo que los brillantes no se caerían rápido” al día siguiente tenía la mitad de ellas y con pus en mi cuarto dedo, que tuve que drenar porque me dolía mucho. Han pasado tan solo 5 días desde que pague por el servicio y así es como amanecieron mis uñas, llenas de cueros viéndose más gruesas que nunca, mal terminadas y con el
Dinero tirado a la basura.
No recomiendo el sitio, no volveré. Gracias
If you don't speak Spanish, don't go there. They won't do a good job for you. I went yesterday and I
wanted gel. I ended up with powder nail color that doesnt even match the color I chose from the colors sample. I tried to stop the lady but she kept going and she said the color is different in the sample because it's on plastic! How am I supposed to know that!.i asked for gel polish, she should've told me it's powder not gel and it would be different on the real nails. She was rushing everything, not listening or understanding any of what I was saying, I ended up with very ugly nails and color. And guess what! They charged me 20$ extra for the powder polish that I didn't ask for or like
Where do i begin everything thats wrong with this place. Racists. If u r not spanish speaking dont bother going there as they will ignore you u and treat u like some 3rd country citizen. Made app for 6:30pm. Had one person soaking my nails, 2nd removing powder, 3rd cleaning. By the it was 8pm and everyone left. When i asked who is gonna do my nails the owned said in Spanish that i was late 15 min (not true) so now there is no one to do them. Perhaps if her faulty logic abt me being late was true they cd have told me that when i came at 6:30 and not waste my time till 8 pm removing the powder that i had .
2 veces me ha pasado que llego 10 min antes para un appointment y ya están atendiendo a otra persona luego me dejan 2 horas esperando. Ayer llegue a las 9.30am que era mi cita y ya estaban atendiendo a otra persona nuevamente. (La hicieron levantarse para que yo me atendiera) La persona que me atendió lo hizo de mala gana. Yo no sufro de uñas enterredas, JAMÁS ME HABÍA PASADO. Y me hicieron esto. Tengo toda la noche con dolor y sangrado. Me hice en las manos dipping powder y NO me las secaron O sellaron bien y ya están dañadas (eso fue ayer) Me cortaron las uñas de las manos en la carne y me molestan. MAL SERVICIO, MUY DECEPCIONADA. No tuve que haber pagado por esto.
I love this place!!! The nails usually last long, I love the service and in love with the nails. I recommend Anelfi and Vanessa!
La dueña no le da la razón al cliente y no hacen lo que un cliente pide que le hagan siendo pagado el servicio. Y también la que me atendió fue muy irrespetuosa y grosera con migo. Otra cosa que no me gusto llamas con tiempo, haces un appointment para hacerte un manicure y pedicure, te dicen que lleges a tal hora y te salen con que no te pueden hacer el pedicure. Fue tiempo perdido!!

Quick Facts About Rosa Nails Spa

Rosa Nails Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place. In order to analyze these comments thoroughly, let's break them down.
Starting with the strengths mentioned in the comments, it is clear that Rosa Nails Spa has skilled nail technicians. Multiple customers specifically praised Tiffany, stating that he is creative and amazing at what he does. This suggests that the salon employs talented individuals who are able to provide quality nail services.
Furthermore, the comments also highlight the lovely owner of the salon. This implies that the owner creates a welcoming and pleasant atmosphere for customers, which can contribute to a positive overall experience.
Another strength mentioned is the durability of the nails. One customer states that the nails usually last long, which indicates that the salon uses quality products or techniques that result in long-lasting manicures.
Additionally, some comments recommend specific nail technicians, such as Anelfi and Vanessa. This suggests that the salon employs a diverse and skilled team, giving customers a variety of choices to find a technician that suits their preferences.
Moving on to the weaknesses mentioned in the comments, one recurring criticism is the language barrier. Multiple customers claim that if you do not speak Spanish, you are likely to have a negative experience at the salon. This indicates that there may be a lack of communication or understanding for customers who do not speak Spanish, leading to misunderstandings and dissatisfaction with the services provided.
Another weakness mentioned is the rushed and poor service. One customer states that the technician did not listen to or understand their requests, resulting in ugly nails and an incorrect color application. This suggests that the salon may prioritize speed over quality, which can lead to unsatisfactory outcomes for customers.
Additionally, there were complaints about long wait times and inconsistent appointment scheduling. One customer mentioned being made to wait for two hours, while another stated that they arrived early for their appointment but still had to wait while another customer was attended to first. These comments indicate a lack of punctuality and organization in the salon's scheduling system, potentially causing frustration and inconvenience for customers.
Furthermore, there were also complaints about unprofessional behavior and disrespect from the staff. One customer mentioned that the technician was rude and disrespectful towards them. This suggests that the salon may have issues with customer service and professionalism, which can significantly impact the overall customer experience.
In conclusion, Rosa Nails Spa has several strengths such as skilled nail technicians, a welcoming owner, and long-lasting nails. However, the salon also exhibits weaknesses like a language barrier, rushed and poor service, inconsistent appointment scheduling, and unprofessional behavior from staff members. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation of the business.


Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location