Ravin Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Best PlaceJuice Reviews
After researching salons and thumbing through countless photos of finished hair styles and colors, I chose a specific stylist at Ravin Hair. The day of my appointment, she phoned and advised me that she was super busy and I could either wait for her (she would be 20 minutes to an hour late) or I could use another stylist. I agreed after being assured that her co-worker was amazing. When I arrived, a very friendly, young stylist met me. She explained she must come in for the day even when she doesn’t have a client and she had no one scheduled. I told her I wanted to lighten my hair for the summer. I asked for warm, chunky highlights and a blunt, slightly asymmetrical cut that would lie past the shoulders once dry. Several times during the experience she said, “People love short hair, you’ll never want to go back” and I’d remind her that I did not want short hair. Now, I love learning about people and have always enjoyed the discussions I’ve had with salon professionals. But this girl would stop working on my hair all together and spend 5 to 7 minutes, leaning against her station, chattering away about herself and how she thought the COVID vaccine was dumb etc., causing me to lose several hours unnecessarily and making me wonder why she felt the need to tell me—someone she just met—her opinion on something very controversial at the time. When the ordeal was finally over, I had to fight back the tears. She’d cut off 7-inches and it looked like she took a weed whacker to my hair. The highlights appeared more gray (I didn’t have gray hair when I went in btw) than blonde. I expressed my concerns. The stylist I originally booked snapped at me from her own workstation, “No it does not!” making me feel uncomfortable. I knew any further complaint I had would be met with animosity and I wasn’t up for the battle. $240 later, I left with a hairstyle and color that looked like it was done by a fourth grader. I waited a year before posting this review. I’m very careful about negatively commenting on small businesses, fearing the impact my review might have. But now that I’m finally ready to brave another salon, I find I’m still angry about my last experience. Hopefully, management can better train their staff better based on my review.
Sydney always does a fantastic job!! I may not be the most confident person about my appearance, but Sydney makes my hair look beautiful. He's been doing my hair for years, and I've always loved what he's done with it.
Worst haircut I ever got! She didn’t listen to what I wanted! Told her I was going to grow it out eventually, but to layer it, and if it had to be shorter, that’s fine! She insisted I had a cowlick and by the way, everybody has one and the next day I get up it’s all on even it’s too long in the back it’s uneven on the top and sides. The worst job ever! This is why I have problems going to haircutters nowadays because they don’t care what you want. They do what they want and she wanted me out the door as quick as possible!! I will never recommend them or ever go back in that place there’s nothing they can do to change my mind if they hire someone with insufficient skills then I don’t want them. They should pay for my next haircut, which is going to be in the next week because I am totally not happy my three month old grandson cut air better than this woman.
This was my first time booking an appointment here and I just want to say that their staff is extremely pleasant. I was greeted by my stylist (Tabby/Tabbatha) kindly and she was so nice and informative when I asked what product would work best for my hair type. She made sure I was happy with my haircut and was great overall. I’m very confident that this is going to be my new staple salon!
Was not told a haircut did not include a blow dry. I have very thick and long hair to begin with and was cutting a few inches off and to really finish a cut on my hair type it needs to be dried and finished and thinned so the ends are not super blunt. When I asked about it as she said I was done with my wet hair she said she didn't have time to dry it. I don't mind paying for services. That's not the issue. The issue is giving me half a haircut and saying have a good day. Unhappy with the cut. Won't be returning.
They are very friendly and very courteous, Very NICE people!
However, unfortunately will not go back. Way over priced! Paid $60.00 plus tip JUST for head wash, blow dry and Ironing my thin thing hair, that I had to come home and fix.... I did not have the heart to tell her how bad my hair looked. She was extremely welcoming and nice. But needs more experience :-(
Cassie did my hair today. This was my first time there and all of the staff was great but Cassie was fantastic. She took her time to really understand what I was wanting which with me and my hair was no easy task. After rolling my hair for 2 hours she still had a smile on her face. The owner Liz was great also she interacted with everyone and pitched in to unroll all of my hair.ThankYou for such a great day and service.Can't to go back again. Darcy
This is long overdue, just never posted review concerning this. I pre-bought a blow out card. They deleted from their system ( yes it was a long time) but never tried contacting me or never honored any of the so called prepaid remaining blowouts. The owner was well aware of the situation and did nothing to try to rectify the situation. Would never go back there, poor customer service.
Quick Facts About Ravin Hair
Ravin Hair Place Strengths:
1. Positive customer reviews: One comment mentioned that Sydney, a stylist at Ravin Hair Place, always does a fantastic job and makes the customer's hair look beautiful. This indicates that the salon has skilled stylists who consistently deliver satisfying results.
2. Friendly and pleasant staff: Another comment mentioned that the staff at Ravin Hair Place is extremely pleasant and welcoming. This is a positive attribute as it creates a comfortable and enjoyable atmosphere for customers.
3. Informative and helpful stylists: A customer mentioned that their stylist, Tabby/Tabbatha, was kind and informative, recommending the best hair products for their hair type. This indicates that the stylists at Ravin Hair Place are knowledgeable and go above and beyond to assist customers.
4. Owner involvement: A customer mentions that the owner, Liz, interacted with everyone and helped with the service. This shows the dedication and involvement of the owner in ensuring a positive customer experience.
Ravin Hair Place Weaknesses:
1. Communication and scheduling issues: One customer had a negative experience when their originally booked stylist was busy and they were given the option to either wait or use another stylist. Additionally, there appeared to be miscommunication between the stylist and the customer regarding the desired hairstyle. These instances indicate a weakness in communication and scheduling processes at Ravin Hair Place.
2. Inadequate skills and lack of listening: One customer expressed dissatisfaction with the haircut they received, stating that the stylist did not listen to their instructions and did not possess sufficient skills. This highlights a weakness in training and skill development of some stylists at Ravin Hair Place.
3. Price dissatisfaction: A customer was unhappy with the high price they paid for a service that did not meet their expectations. The customer felt that the stylist lacked experience, indicating a weakness in determining appropriate pricing for the quality of service provided.
4. Poor customer service and failure to rectify issues: One comment mentioned a negative experience where the salon failed to honor prepaid remaining blowouts and did not take any action to rectify the situation. This highlights a weakness in customer service and the inability to resolve customer issues in a satisfactory manner.
In conclusion, Ravin Hair Place has strengths in terms of positive customer reviews, friendly staff, informative stylists, and owner involvement. However, weaknesses include communication and scheduling issues, inadequate skills and listening, price dissatisfaction, and poor customer service. Addressing these weaknesses by improving communication processes, enhancing training and skill development for stylists, reviewing pricing structures, and prioritizing excellent customer service can help improve the overall customer experience at Ravin Hair Place.
Today
Opening Hours
| Monday | Closed |
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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