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Queens Nails

+1 407-847-0850
363 Cypress Pkwy, Poinciana, FL 34759 United States of America
Open Today: 09:30 AM - 07:00 PM


  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Appointments recommended

Best PlaceJuice Reviews

I got my nails done here with Nikki and I absolutely love them! She free-styled my nails and used all my favorite colors. She is super personable and professional and made my experience here super pleasant! I would definitely come back for Nikki again! She’s the best ! Book with her for designs and awesome nail art !
Updated September 2022, I've been seeing Rochelle for the last 6 months or so and I really like what her work. Customer service is very good at this location. Sam is your Go To Guy if you have a grandma that's diabetic and worries about getting pedicure done, she really likes how careful and attentive he is.
Good experience. It was my first time and will definitely go back. Had pedicure and SNS manicure done by Lee and I'm very happy with the results.
The worst experience ever…I’m a new resident of Poiciana and was looking for a new nail salon so I walked into this establishment. WHY??? Lina’s ora is the worst. She stayed on her phone and didn’t pay attention to my nails. She cut me and didn’t apologize at all. Her attitude was horrible. My nails look like my 5 year old niece did them. Might I add….she said something rude in her language because all her co-workers were laughing. Guess this establishment doesn’t care about customer service. I will take my money somewhere else.
I go once a month for a pedicure. I don't get nail polish but it is included in the price. I get the $35 package which includes trimming and shaping the nails, cleaning up the cuticles, exfoliation, removing corns, and a thorough massage of feet and calves. It takes about 30 minutes and it feels wonderful. The foot spas are clean and freshly lined with a new disposable liner for each customer. I enthusiastically recommend this nail salon.
I don’t recommend this place at all. The guy Tony did such an awful job on my nails that his wife had to correct the issue. Nail were bulky and unnatural looking. He doesn’t deserve to be doing nails at all. They are expensive but their work is low quality.
Personalmente no vuelvo a este lugar. Fui a hacerme una pedicura que mejor la hago yo en mi casa. Ni tan siquiera me limpiaron debajo de las uñas . Me hicieron refill en una uña y gel pero nada mas y cobraron $57 ..
These pictures were taken immediately after the gentle men finished my nails. **The first time I did my nails here it was GREAT and great customer service. But, this is my second time going to this location and the gentleman said "your done." Well, they look horrible, I got cut 3 times, and no sanitizing after/during cut. I don't want an infection. Personally, not going back. A pictures is worth a 1,000 words.
Excellent customer service since you come in!!! Employees are friendly and I had a very relaxing experience with the pedicure service. They take care of gentlemen too. GLORIMAR went above and beyond. Highly recommended!!!

Quick Facts About Queens Nails

Queens Nails place has received both positive and negative reviews from customers, indicating both strengths and weaknesses.
One strength of Queens Nails place is the skill and creativity of their nail technicians. Nikki was specifically mentioned as providing an excellent service, free-styling the customer's nails using their favorite colors and creating beautiful nail art. This suggests that the salon has talented and capable staff who can deliver personalized and unique nail designs. Additionally, Rochelle was praised for her work over a period of six months, indicating consistent quality and satisfaction.
Another strength highlighted by a customer is the excellent customer service at this location. The reviewer mentioned that the staff is personable and professional, creating a pleasant experience for customers. The positive feedback about Sam's service shows that the salon is attentive to specific customer needs, such as catering to individuals with diabetes. These comments suggest that Queens Nails place values customer satisfaction and strives to provide a friendly and accommodating environment.
The cleanliness and hygiene of the salon is another strength that was mentioned by a satisfied customer. They mentioned that the foot spas are clean and each customer receives a new disposable liner, indicating that the salon takes cleanliness seriously and prioritizes the well-being of its customers. This attention to hygiene is essential for maintaining a safe and sanitary environment.
However, there are also weaknesses that were highlighted in the comments. One customer had a negative experience with a nail technician named Lina. They mentioned that Lina was on her phone and did not pay attention to the customer's nails, resulting in a sloppy and unprofessional job. The customer additionally described Lina's attitude as horrible and stated that the coworker's laughter indicated a lack of concern for customer service. This suggests a potential weakness in the training and professionalism of some staff members.
Another negative experience was reported by a customer who had Tony as their nail technician. They felt that Tony did a poor job, resulting in bulky and unnatural-looking nails. This indicates that there may be inconsistencies in the quality of the services provided by different technicians. Customers expect a certain level of quality, especially given the cost of the services, and this negative experience suggests a weakness in delivering consistently high-quality results.
A negative experience was also reported by a customer who received a pedicure that did not meet their expectations. They mentioned that their nails were not cleaned properly, and they were only provided with a refill and gel application, yet were charged $57. This indicates a weakness in delivering the services as promised and potentially overcharging customers for subpar services.
Finally, one customer expressed dissatisfaction with their nails, stating that they were cut multiple times and that there was no proper sanitization during or after the service. This raises concerns about the salon's adherence to basic hygiene practices and the potential risk of infections. Ensuring the safety and well-being of customers should be a priority for any salon, and this weakness is cause for concern.
In conclusion, Queens Nails place has a number of strengths, including skilled and creative technicians, excellent customer service, and a focus on cleanliness and hygiene. However, there are also weaknesses, such as inconsistencies in service quality, unprofessional behavior from certain staff members, and concerns about hygiene practices. To address these weaknesses and further improve the salon's reputation, Queens Nails place should invest in consistent staff training, quality control measures, and prioritize proper sanitization protocols to ensure a positive and safe experience for all customers.

Place Pictures

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Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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