Queen's Beauty Supply Info
- 1108 N Midwest Blvd, Midwest City, OK 73110 United States of America
- +1 405-741-1010
- [email protected]
- +1 405-741-1010
- +1 405-741-1010
Best PlaceJuice Reviews
On average, my household spends $100- $200/ month in this store (used to).
Today I decided start doing my own nails and went to Queens to purchase supplies. I asked the employee for the nail dryer for gel polish and she picked out a Kiss Power File x Nail Dryer. I paid for all of my things and left the store. Within 1 hour, I realized that the nail dryer they sold me does not have UV light, which is necessary for drying gel polish. I immediately took my receipt and the UNOPENED box back to the store. The manager refused to do a refund and did not have any UV dryers to exchange. So, essentially they've lost our business and hopefully they lose everyone's who read this.
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Quick Facts About Queen's Beauty Supply
Queen's Beauty Supply place has both strengths and weaknesses based on the comments provided. I will analyze each comment to identify the key points and evaluate the overall strengths and weaknesses of the store.
Comment 1:
The customer had a negative experience with the staff's knowledge and customer service. They purchased a product, only to realize within an hour that it was not suitable for their needs. When they tried to return it, the manager refused a refund and did not offer a suitable replacement. This highlights a weakness in the store's return policy and customer service.
Comment 2:
The customer expresses a need for a wider range of inventory, particularly in the weaving, styling, and nail supplies categories. This highlights a weakness in the store's inventory and product selection. The customer also mentions the need for more diversity in hair selections and calls for an end to racial profiling. While this is not a direct critique of the store itself, it reflects the customer's perception and highlights a potential area for improvement in the store's approach to customer relations.
Comment 3:
This comment praises the store's welcoming environment and the presence of American hair workers. It suggests that the store is well-suited for beginners. This highlights a strength in the store's atmosphere and the diversity of its staff. Additionally, the comment mentions the customer's frequent visits, indicating a level of loyalty towards the store.
Comment 4:
The customer had a negative experience with a specific worker in the store, who was described as hostile and unhelpful. This highlights a weakness in the store's employee training and customer service. The store's inability to address the situation in a satisfactory manner also reflects poorly on their management.
Comment 5:
The customer criticizes the store's website for its lack of usefulness and emphasizes the negative perception of the products based on the website. This reflects a weakness in the store's online presence and customer engagement. The comment also expresses frustration with the phone service, suggesting a lack of customer support.
Comment 6:
This comment praises the store's wide range of inventory and compares it favorably to other hair stores, indicating a strength in the store's product selection. The customer also highlights the affordable prices and the helpfulness of the staff when buying a wig. This demonstrates a strength in the store's affordability and customer service.
Comment 7:
The customer criticizes the store's customer service and describes it as judgmental. This highlights a weakness in the store's customer service practices and reinforces the negative perception surrounding their staff's behavior.
Taking into account the strengths and weaknesses highlighted in the comments, it can be concluded that Queen's Beauty Supply place has a diverse inventory and affordable prices, which are strengths. However, there are weaknesses in their customer service, employee training, return policy, website usability, and customer support. These weaknesses are evident in negative experiences described by customers and have the potential to affect the store's reputation and customer loyalty.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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