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Phat Nails

+1 801-375-0774
1328 S University Ave, Provo, UT 84601 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Phat Nails

Phat Nails place has several strengths based on the comments provided. Firstly, the salon is praised for its excellent service and the quality of their work. Customers mentioned that the staff did an amazing job on their gel extensions and nail art, ensuring that the designs stayed intact and looked great even after several weeks. This demonstrates the skill and attention to detail of the nail technicians at Phat Nails place.
Moreover, customers found the staff to be friendly, welcoming, and professional. They felt comfortable and appreciated the effort the staff put into understanding their preferences and getting the nail length and color just right. This personalized approach creates a positive and enjoyable experience for customers.
Cleanliness is also noted as a strength of Phat Nails place. Customers described the salon as clean and beautiful, which is an important factor for any establishment that provides personal services. Maintaining a hygienic environment is crucial for the health and safety of customers, and it seems that Phat Nails place meets this requirement.
Reasonable prices are another advantage highlighted in the comments. One customer mentioned that their set of gel extensions cost $60, which they considered to be a fair price. This affordability could attract more customers and contribute to the salon's success.
Additionally, there were several comments about the professionalism and talent of the nail artists at Phat Nails place. Customers appreciated that the artists were fantastic, talented, and professional in their approach. This indicates that the salon has a skilled and well-trained team, which is essential for delivering high-quality results and customer satisfaction.
Customer loyalty is another strength mentioned in the comments. Both new and existing customers expressed their excitement about returning to Phat Nails place. This suggests that the salon has built a positive reputation and has managed to create a loyal customer base. Repeat business is valuable for any establishment, as it demonstrates customer satisfaction and the ability to provide a consistent and enjoyable experience.
However, there are also a few weaknesses that can be inferred from the comments. One customer mentioned that another person had left the salon shortly after arriving for their appointment. While it is not explicitly mentioned in the comment, this instance could indicate that there may have been some issues with the customer service or the quality of the service received. This highlights the importance of ensuring that all customers feel valued and receive the best possible experience.
Another weak point that can be inferred from the comments is the inconsistency of service quality. While most customers had positive experiences, there were a few outliers who experienced issues. One customer shared that their gel nails were not painted properly, with gel getting into their cuticles and requiring clean-up. This suggests that there may be some inconsistencies in the attention to detail and skill level among the nail technicians. While the customer appreciated the salon's attempt to rectify the situation by not charging them for the removal, it is essential to ensure that the service provided is consistently up to par to maintain customer satisfaction.
In conclusion, Phat Nails place has several strengths, including excellent service quality, a friendly and welcoming staff, a clean and beautiful environment, reasonable prices, skilled and professional nail artists, and a loyal customer base. However, there are also some weaknesses, including the potential inconsistency in service quality and the need for improved attention to detail. Monitoring these weaknesses and addressing them could lead to continued success and growth for Phat Nails place.


Best PlaceJuice Reviews

great place! did a super amazing job on my gel extensions, and did the complicated nail art in a very timely manner. very friendly and welcoming staff, wanted to get my nail length and color just perfect for me. clean and beautiful place with very reasonable prices (my set was $60), i plan to go again!
I have to update my review I got my nails done 4 weeks ago today with Jacob and they still look amazing! They are still firmly attached with no sign of the designs getting worn-out chipping or anything and I've gotten my nails caught on doors, slammed in drawers and wash my hands constantly. Seriously the best manicure I've ever gotten. I shared a picture from the day I got them done and from tonight. I'm so excited to get then done with them again.
not sure the name of my nail tech but he did a beautiful job! only took about an hour for this beautiful french tip look with pearls!! he was quiet, which i actually prefer. overall a great experience:-)
Just had the best experience I've had at a nail salon in a LONG time. All of the artists were fantastic, talented and professional. I made an appt got there on time and sat immediately. My nails were done beautifully, I couldn't be more happy with my experience. I've finally find a place I'm excited to go back to!
A woman came in for her appt, stayed 2 min and left..it was odd. Looks like she left a review too, but she didn't wait long....
My mom and sister went here for pedicures and LOVED them!!! I went to get my acrylics done and I'm SO happy with the result. The place is clean and professional looking. Everyone there is so nice and fun to talk to. They made me feel like I've been going there for years when it was only my first time. My nails look and feel great!! I will definitely be going there from now on!!
My friend always goes here and speaks so highly, so I was so excited when they had time to fit me in! They are all so kind there! I wanted gel for my bridals that night, she removed my dip I had and everything I was okay until she started painting. I had gel up on a few of my fingers and had to ask her to paint the color higher up on my nails. I had clear gel all in my cuticles and have been cleaning them up since. They already look grown out and it’s only been a few days. Sides were missed.
The man at the front asked me if they could fix anything and if they looked good, I did reply yes, I didn’t have time to have them fixed because of another appt. I had. I think he knew I wasn’t as happy because he didn’t charge me for the removal. I wished I had been more upfront from the beginning and fixed them. Overall they are okay though :)
Really nice place to get my nails done! They put in a ton of effort to make sure I got the design I wanted.
I would totally keep this review private so I could have less competition getting an appointment haha. This is the best place I’ve ever had my nails done and the staff are SO nice! I would highly recommend!

Place Pictures

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Phat Nails Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location