Perfect Pet Salon

+1 904-278-7004

449 Kingsley Ave, Orange Park, FL 32073 United States of America

Open Today: -

Perfect Pet Salon Info

449 Kingsley Ave, Orange Park, FL 32073 United States of America
+1 904-278-7004
[email protected]
+1 904-278-7004
+1 904-278-7004

Best PlaceJuice Reviews

These people are absolutely amazing! My baby boy looks amazing. Everyone was very friendly and they were so kind and loving to my Koda. They will definitely be grooming my babies when they need it. Very reasonable price and I adore the cute bandana. Thank you so much for a great first experience with grooming my baby.

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance

Quick Facts About Perfect Pet Salon

Perfect Pet Salon has received mostly positive reviews from customers, highlighting its strengths as a grooming salon. The strengths identified in the comments include the friendly and caring staff, the reasonable prices, the ability to accommodate last-minute appointments, the high-quality grooming services, and the genuine love and care for the dogs. However, there are also a few weaknesses mentioned, such as some aspects of the grooming not being up to the customer's expectations, the perceived disorganization in the dog cage setup, and a negative experience with the owner's response to a review.

One of the strengths of Perfect Pet Salon is the positive and friendly attitude of the staff. Multiple comments mention the staff being kind, loving, and accommodating. The customers appreciate the warm and welcoming environment, which contributes to a great experience for both the dogs and their owners. This is an important strength for a pet grooming salon, as it helps to build trust and loyalty among customers.

Another strength mentioned is the reasonable prices offered by Perfect Pet Salon. Customers appreciate the fair pricing compared to other grooming salons, indicating that the services are affordable without compromising on quality. This is a significant strength, as pricing plays a crucial role in attracting and retaining customers.

The ability of Perfect Pet Salon to accommodate last-minute appointments is also viewed as a strength. One customer specifically mentioned being able to get their dog groomed on the same day or the next morning, highlighting the salon's flexibility and willingness to accommodate customer needs. This is advantageous for customers who may have urgent grooming requirements or unexpected changes in their schedule.

The quality of grooming services at Perfect Pet Salon is highly praised by customers. Multiple comments mention the dogs coming out looking fantastic and smelling great. The grooming is described as being top-notch, and the customers appreciate the attention to detail in the final result. The fact that customers are satisfied with the grooming outcomes is a clear strength for the salon.

The genuine love and care for the dogs displayed by the staff, particularly the owner Silvia, is another strength. Multiple comments mention Silvia's love for dogs and how she prioritizes their well-being above all else. Customers appreciate Silvia's honesty and her willingness to recommend a more suitable grooming style that prioritizes the dog's comfort. This demonstrates a strong commitment to ethical and responsible grooming practices, which is highly valued by customers.

However, there are a few weaknesses mentioned in the comments that Perfect Pet Salon should address. One customer mentions that they were not entirely happy with the grooming cut, as some parts of the dog were not properly cared for. This suggests a need for improvement in consistency and attention to detail during the grooming process.

Another weakness mentioned is the perceived disorganization in the dog cage setup. One customer describes it as "gross looking" and chaotic. This could be a turn-off for potential customers who value cleanliness and organization in a grooming salon. Perfect Pet Salon should consider addressing this issue to improve the overall customer experience.

Lastly, a negative interaction with the owner regarding a customer's review is mentioned as a weakness. The customer felt that the owner was unprofessional and badgered them about their review. This is concerning behavior and reflects poorly on the salon's customer service. Perfect Pet Salon should strive to address negative feedback in a more professional and empathetic manner to maintain a positive reputation.

In conclusion, Perfect Pet Salon has several strengths that contribute to its positive reputation. These include the friendly and caring staff, reasonable prices, ability to accommodate last-minute appointments, high-quality grooming services, and genuine love and care for the dogs. However, there are a few weaknesses that should be addressed, such as inconsistencies in the grooming process, disorganization in the dog cage setup, and the need for improved customer service. By addressing these weaknesses, Perfect Pet Salon can continue to build upon its strengths and provide an even better experience for its customers and their beloved pets.