Perfect Nails Info
Amenities
Health & safety
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
Due to a recent release on the news in regards to a possible health risk with the amount of time a person spends under the lights with gel polishes, I decided to get a full and use regular polish. I was rejected because I would not use gel polish. The male manicurist looked at my nails and said I usually don’t fix other people’s nails, after reminding him he applied my current nails he quickly stated they do not do any acrylic nail with regular polish. This is my last visit to this nail shop. Very unprofessional behavior. ….. Went to Ruby Nails…..no problems.
I am in love with the customer service and quality of there work. I have been to many nail salons and have never been completely happy with any other salon like this one. Not only did they go out of there way to help me they made sure I liked my nails and it was exactly how I wanted them they whole time! I can not wait for these to grow out so I can go back and see them!
I love this place my nails look fabulous!!!!!
I've been coming here since I was in 7th grade and its a great experience every time. Very friendly environment. I wish they wouldn't rush though
The new owners at this salon are absolutely wonderful. Very personable. I’ve been to every nail salon in Rome and this one by far my favorite!!
They continued to paint them after I told them they were messed up. I went back in to get them fixed and they did nothing. I don’t recommend this place at all!!!
I love this nail salon! I always leave with my
nails looking exactly how I request them. They have wonderful customer service and a very friendly staff. I love the amount of detail They put in the work they do. 100% reccomended.
Nails are perfect and the best service around ; New Owner goes above and beyond to please customer. Doesn’t take long for appointment so you don’t have to wait long like other salons
Quick Facts About Perfect Nails
Perfect Nails place, based on the comments provided, has several strengths and weaknesses. In order to analyze these in detail, we will first discuss the strengths of the nail salon.
One of the strengths highlighted by the comments is the quality of their work. Customers consistently mention that their nails look fabulous and are done exactly how they requested. This indicates that the staff at Perfect Nails place is skilled and capable of delivering satisfactory results. Furthermore, the attention to detail and the dedication to making sure the customers are happy with their nails is also praised. This shows that the salon values customer satisfaction and strives to exceed their expectations.
Another strength of Perfect Nails place is their customer service. The commenters mention that the staff at the salon is friendly, personable, and goes out of their way to help customers. This indicates that the salon fosters a welcoming and comfortable environment for their clients, making their experience enjoyable. The fact that the new owner is specifically commended for their exceptional service further demonstrates that they are actively working to please their customers. Additionally, the quick appointment times mentioned in one comment also reflect positively on the salon's ability to efficiently serve their clients.
Now, let's discuss the weaknesses of Perfect Nails place based on the comments provided.
One significant weakness highlighted by a commenter is the unprofessional behavior of a male manicurist. The customer mentioned that they were rejected because they did not want to use gel polish and were treated rudely by the manicurist. This indicates a lack of flexibility and professionalism from the staff, as they should have accommodated the customer's preferences and treated them respectfully. This negative experience can deter potential customers from visiting the salon and may harm their reputation.
Another weakness mentioned in one comment is that the salon appeared to rush their services. The customer expressed a wish for the staff to take their time instead of rushing through the process. This suggests that the salon may prioritize speed over meticulousness, potentially compromising the quality of the manicures. It is important for the salon to address this concern and ensure that all customers receive the time and attention they deserve.
Furthermore, another comment mentions that the salon did not address a complaint regarding a botched nail job. The customer stated that the salon continued to paint their nails even after being informed of the mistake and did not take any action to rectify the situation. This lack of responsiveness to customer complaints indicates a disregard for customer satisfaction and can be detrimental to the salon's reputation.
To summarize, Perfect Nails place has several strengths, including the quality of their work, attention to detail, friendly customer service, and quick appointment times. However, the salon also has notable weaknesses, such as unprofessional behavior from staff, rushing through services, and failing to address customer complaints. Addressing these weaknesses and improving the professionalism and responsiveness of the salon would significantly enhance the overall customer experience and reputation of Perfect Nails place.
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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