Perfect 10 Quick Lube Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Best PlaceJuice Reviews
Wow! These guys are so kind! They have incredible customer service skills! I tried to tip them and they said NO! They said that they are well taken care of! Totally made my day again! Thanks guys for your service on Tuesday December 13th at 1:45pm ????
This place was ideal for a quick oil change. Prices were listed clearly and fairly. The service from the employees were friendly and not pushy on anything non-needed. Overall 5/5 for everything from here.
This was my second visit to Perfect 10 and both times was rewarded with prompt, courteous and professional service like in the olden days.
Pricing is reasonable and the premises are well kept.
I will definitely return for my quarterly oil changes.
They got me in quick and gave me a 1st time discount! The other oil change place down the road made me wait for an hour and then told me they didn't have my oil filter
Fast, professional, they have a waiting room so you don't have to sit in your car. Highly recommend.
Never again. 140.00 oil change ? Was told day before that WEX Fleet was accepted but at check out NOPE. Lost another customer
Always had good luck here until today. $78 new customer special? Referred my niece and they charge $30 MORE than Valvoline and car dealers. They told me they can't get oil as cheap as the dealer. Sorry wont be back and won't refer again. $98 without special. Don't waste you money!
Staff was friendly quick and competent! They hold the door open for you and are rather polite. If you return you get a discount.
Quick Facts About Perfect 10 Quick Lube
Strengths:
1. Exceptional customer service: The first comment highlights the kindness and incredible customer service skills of the staff at Perfect 10 Quick Lube. They went above and beyond by refusing a tip and ensuring customers feel well taken care of.
2. Clear and fair pricing: Another comment mentions that the prices are listed clearly and fairly, which is a strength as customers appreciate transparency and knowing what they are paying for.
3. Fast and efficient service: One customer noted that they were quickly attended to and even received a first-time discount. Speed and efficiency in providing oil change services is a definite strength, as customers often visit these places for the convenience and time-saving factor.
4. Professional and courteous staff: Multiple comments mention the professionalism, courtesy, and competence of the staff. Holding the door open for customers and being polite are small gestures that can go a long way in enhancing the overall customer experience.
5. Rewards for returning customers: The last comment mentions a discount for returning customers, which is a great way to encourage loyalty and incentivize repeat business.
6. Convenient waiting room: A customer appreciates the availability of a waiting room, which allows them to relax comfortably while their car is being serviced. This adds to the convenience and comforts offered by Perfect 10 Quick Lube.
Weaknesses:
1. Inconsistent pricing: One customer had a higher price quoted for their oil change compared to another customer, which suggests inconsistency in pricing. This inconsistency can lead to customer dissatisfaction and confusion.
2. Failure to honor advertised specials: A customer felt deceived when they were charged $30 more than the advertised special price for new customers. This indicates a lack of integrity and a potential trust issue with customers who may feel misled by the business.
3. Pricing higher than competitors: One customer expresses disappointment at the higher prices compared to other oil change providers, including dealerships and Valvoline. If the prices are significantly higher than competitors, it may discourage customers from returning or referring others to the business.
4. Limited acceptance of payment options: One customer was informed that the WEX Fleet card was accepted, but upon checking out, the card was denied. This inconsistency in accepting payment options can lead to frustration and inconvenience for customers.
Overall, Perfect 10 Quick Lube seems to excel in customer service, speed, and professionalism, but may need to address issues such as inconsistent pricing, honoring advertised specials, and ensuring competitive prices compared to other oil change providers.
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