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Pelene

The Glade Business Center, Eastern Ave, Grays RM20 3FH United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Pelene

Strengths:
1. Variety of products: Customers appreciate the wide selection of Eastern European products, including fresh produce, meats, traditional spices, and baked goods. This variety allows customers to find everything they are looking for in one store.
2. Clean and organized: The store's cleanliness and organization contribute to a pleasant shopping experience. Customers can easily navigate the aisles and find the products they need without confusion.
3. Friendly and helpful staff: The staff at Pelene Place are described as friendly and willing to go the extra mile to satisfy customer requests. Their knowledge about the various products and willingness to offer recommendations based on customer preferences contribute to a positive shopping experience.
4. Availability of Lithuanian products: Pelene Place is known for offering a range of Lithuanian products, making it a popular destination for customers seeking those specific items. This highlights the store's commitment to catering to niche markets and meeting customer preferences.
5. Affordable prices: Customers mention that Pelene Place offers reasonable prices for their products. This factor is important in attracting and retaining customers, as it allows them to purchase high-quality items without breaking the bank.
Weaknesses:
1. Pricing inconsistencies: One customer comment suggests that the prices on the shelves and at the checkout differ significantly. While this may be an isolated incident, it raises concerns about pricing accuracy and transparency.
2. Overpriced products: Another customer comment accuses Pelene Place of being money grabbers and states that the prices on the products do not match those on the receipt. This indicates a potential issue with price discrepancies and dissatisfaction among customers.
3. Language barrier: Although not explicitly mentioned in the comments, it is possible that there may be a language barrier issue for customers who do not speak Lithuanian. Since the store specializes in Eastern European products, it may cater primarily to customers who speak the Lithuanian language, potentially excluding those who do not.
Conclusion:
Pelene Place seems to excel in several areas, such as variety, cleanliness, staff friendliness, and availability of Lithuanian products. These strengths contribute to positive customer experiences and make the store a popular choice for those seeking Eastern European items. However, there are areas of improvement that need to be addressed, particularly in terms of pricing consistency and accuracy. Ensuring that customers receive fair and accurate pricing is crucial for customer satisfaction and retention. Additionally, efforts should be made to address any potential language barriers to cater to a wider range of customers. Overall, Pelene Place has many strengths, but there are some weaknesses to be mindful of and improve upon for continued success.


Best PlaceJuice Reviews

I visited Pelene, an and was extremely happy with the variety of produces on offer, the staff, and overall service.
The store was clean and well-organized, and I was immediately struck by the wide selection of Eastern European products. From fresh produce and meats to traditional spices and baked goods, Pelene had everything I was looking for and more.
The staff was friendly and helpful, and went out of their way to assist me in finding the products I needed. They were knowledgeable about the various products and offered recommendations based on my preferences.
Overall, I had a fantastic shopping experience at Pelene and would highly recommend it to anyone looking for high-quality
products. I will definitely be returning in the future.
Green grocery, bakery products are always available. Multiple choice of meat products (very wide in fact). Very friendly staff willing to go extra mile to satisfy customer requests. Must be N°1 in Grays Eastern Europe food store :))
You can find many of Lithuanian products at this shop. Shelves is always full. Larger selection for your BBQ needs. Someone is always around if you need help. Reasonable prices and good quality of the products. Plenty of parking outside.
Very interesting range of food and drink to buy. I believe that it is primarily Lithuanian based. Well worth a visit
Kainos neadekvačios kosmosas.Tik iš bėdos ir jai niekur kitur nėra tokių panašių produktų.
If there was no stars I would give none as they simple money grabbers and the prices on the products doesn’t match any of them on the receipt.
I upload an example on here so
Lovely staff, a hidden gem, my son is delighted I have found somewhere to buy his favourite sweets!!
Kiekvieną kartą atėjus apsipirkti kainos lentynose ir kasoje skiriasi ir gan nemažai! Praeitą kartą apgavo 5.20 Galima vieną kartą apsirikti, bet ne kiekvieną kartą! (Tris kartus iš eilės apsiperkant tas pats!

Pelene Info

Amenities

Service options
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Dining options
  • Lunch
  • Dessert
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

How to go there

Location