Parker Beauty Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Credit cards
Best PlaceJuice Reviews
I was treated horrible. I was sold the wrong product and tried to come right back in to exchange it. I never left the parking lot. I was Told the plastic bag was missing after taking it out and matching my hair. I was called a liar in front of every one in the store over a 2.99 item i just wanted to exchange. I am partially paralyzed. I walk with assistant. I would never in my life step foot back into a business that treats people like this. The most horrible experience.i will not longer spend my money with them
I've shopped at Parker Beauty for over 20 years, but will no longer spend my money with them. I went in on Sunday around 5:30, they were closing at 6. I found what I needed, but needed 2 more bags, things were misplaced, so I asked for assistance. The male was helpful, but when I went to check out at 5:50pm there was a lady at the door waiting to lock up and the lady cashiering didn't bother to give me my receipt. When I asked for it she flung it towards the plexiglass and said, "You done, go". As if me asking for MY receipt after spending MY Money with them was inconvenient. I responded with telling her that was VERY rude! The other female responded, "Yea, yea rude". When I got to my car the time was 5:52pm and they closed at 6!!! I not my family will EVER be spending money there again. BTW, THIS IS NOT A BLACK OWNED ESTABLISHMENT AS SOMEONE POSTED!!
Customer service is trash. The ladies sit there and talk the entire time and have you waiting forever. Then theyll give you the wrong product
Horrible service! Stop spending money with these people. They don’t appreciate their customers. I spent $70 last weekend, and I wished I never walked in there. I went to pay and my card declined. I asked if they take American Express and the cashier started talking to her coworker in another language but never answered me. I checked my balance and I had the money so I asked if she could try the card again. She did and again it declined. So I assume they can’t take AmEx cards and I go to hand her another card that is VISA. She starts yelling that I already did this card and it declined twice. I explained that she just handed me back the card that declined twice and this was a whole new card. The first one was blue this one was red. She continued to argue with me about MY BANK CARDS as if she knew what I had in my wallet and my accounts. I told her to just run the card, bc it’s not the same card and she proceeded to yell saying there would be a fee if it declines and again she started talking in another language to her coworker who walks over and they talk back and forth about the situation (I can tell bc they would say “Declined” and “fee” every so often) I asked her what she meant by this bc I am not paying anything extra for them not taking my card type. No reply….Again I asked what fee is she talking about, but by this time the card had gone thru. I let her know about her self bc I have never in my life been yelled at bc my card declined, she acted as if I used all the products and couldn’t pay. Worst case scenario, if I didn’t have the money they still had their products. So to yell at a customer and make a scene is the most childish and disrespectful thing a “business owner” could do. This beauty supply is a joke. Yea they have a lot of “stuff” but go down Halls Ferry a little more to Maxi beauty. Shop with owners that actually have respect for the customer
They have nice clothes and weave but they hair products are out of date my mom got a perm from there and it took some of her hair out but when we went to go look at another perm like that from there it was out of date.
Parker Beauty has so many pretty jewelry, clothes, hair.
There is so much to look at and so much to choose. Right now they are running a killer sale. Workers are friendly. Cute clothes.
If I could give no stars I absolutely would. Very rude male owner/worker. No one was helpful at all. Male owner had an attitude the whole time. Got mad because my 2 year old picked up 2 candy bars in her hand during check out , which I paid for with no issues. Male owner/worker, gave me a very dirty nasty look. Very bad experience. Terrible customer service. Please let this be your last resort if possible. I have never experienced such bad customer service at a beauty supply.
Quick Facts About Parker Beauty
Strengths:
1. Wide variety of products: Parker Beauty offers a wide range of products including clothes, jewelry, hair products, and weave, giving customers a diverse selection to choose from. This could attract a larger customer base who are looking for multiple items in one store.
2. Killer sales: The store is currently running a killer sale, which could be a major strength as it attracts customers who are looking for a good deal. This could help boost sales and encourage customers to make purchases.
3. Friendly workers: Some customers have noted that the workers at Parker Beauty are friendly, which is a positive aspect of the customer service experience. Friendly staff can create a welcoming atmosphere and make customers feel comfortable.
4. Nice clothes: Customers have mentioned that Parker Beauty offers nice clothes, which can be a strong selling point for the store. Fashionable clothing can attract customers who are looking for trendy and stylish options.
5. Wide range of products to choose from: Customers have mentioned that there is a lot to look at and a lot to choose from at Parker Beauty. This means the store has a variety of options, giving customers plenty of choices and potentially increasing their chances of finding what they need.
Weaknesses:
1. Poor customer service: Several customers have mentioned that they received poor customer service at Parker Beauty. They experienced rude and disrespectful behavior from the staff, including being called a liar and being yelled at. Poor customer service can have a negative impact on the reputation of the store and drive customers away.
2. Miscommunication and lack of assistance: Some customers have complained about miscommunication and lack of assistance from the staff at Parker Beauty. They mentioned instances where they were given the wrong product or had to wait a long time for assistance. This can be frustrating for customers and result in a negative shopping experience.
3. Outdated products: One customer noted that the hair products at Parker Beauty were out of date. This raises concerns about the quality and safety of the products being sold. Offering outdated products can damage the store's reputation and trustworthiness among customers.
4. Unfriendly male owner/worker: One customer specifically mentioned encountering a rude and unfriendly male owner/worker at Parker Beauty. This negative experience could deter customers from returning to the store and impact their overall perception of the business.
5. Lack of professionalism: Customers have mentioned instances where the staff at Parker Beauty engaged in unprofessional behavior, such as talking amongst themselves and making customers wait unnecessarily. Lack of professionalism can create a negative impression of the store and discourage customers from making future purchases.
In conclusion, while Parker Beauty has strengths such as a wide variety of products, friendly workers, and nice clothes, it also has weaknesses including poor customer service, miscommunication, outdated products, and unfriendly staff. Addressing these weaknesses and focusing on improving customer service and professionalism could help enhance the overall experience for customers and strengthen the reputation of the business.
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