Ocean Nails and Spa Info
- 30603 US Hwy 19 N, Palm Harbor, FL 34684 United States of America
- +1 727-781-0593
- [email protected]
- +1 727-781-0593
- +1 727-781-0593
Best PlaceJuice Reviews
At first everything was going great thery are every clear and have high c quality products but my problem is I got my nails done July 3rd 2000 22 it is now July 6th 2000 22 3 days have gone by in my nails look like I should have gotten them filled a week ago I don't know what they did wrong I don't know if I can post the photo or not but they all look like I need a filling and it's only been 3 days they did not put the acrylic down to the nail bed as well as the gel polish doesn't even cover the acrylic all the way I did not know this sis and tell someone asked me when I got them done and then it looked like I needed a filling that is very disappointing not all of them look the same and they did them a lot shorter then I asked for. I have been to them in the past never had any problems untile now.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Ocean Nails and Spa
Ocean Nails and Spa has both strengths and weaknesses based on the comments provided. It is important to analyze these comments to understand the overall customer experience and the areas where the salon excels or needs improvement.
Starting with the strengths, several customers praise the quality of the products and the cleanliness of the spa. This suggests that Ocean Nails and Spa places an emphasis on using high-quality products and maintaining a hygienic environment, which is crucial for a nail salon. Additionally, the positive experiences shared by some customers indicate that the salon has knowledgeable and skilled nail technicians who can deliver satisfactory results. The compliments given to specific technicians, such as Peter, Katie, Trish, Kevin, Jenni, Bean, Johnny, Sarah, and Victoria, highlight the presence of talented and capable staff members who excel in their craft.
Furthermore, customers appreciate the attention to detail shown by the salon. Many compliments are directed towards the nail technicians' ability to create beautiful and natural-looking nails, as well as their proficiency in cuticle care and filing. This demonstrates that Ocean Nails and Spa focuses on providing thorough and meticulous services to ensure customer satisfaction.
Another strength highlighted by the positive comments is the warm and friendly atmosphere of the salon. Customers feel welcomed and valued, describing their experiences as being treated like family. This indicates that the salon has succeeded in creating a positive and comfortable environment for their customers, which can contribute to overall customer loyalty and positive word-of-mouth recommendations.
On the other hand, several weaknesses are also mentioned in the comments. One common complaint is related to the longevity of the nail services provided. Some customers noticed that their nails required filling or redoing shortly after the appointment, leading to disappointment. This suggests that the salon might have some inconsistencies or issues concerning the application and durability of their nail products. Additionally, there were instances where customers felt that their nails were shorter than they requested, indicating a lack of attention to customer preferences or miscommunication between the customer and the technician.
Another significant weakness mentioned in the comments is the issue of pricing. Overcharging and confusion regarding the cost of services were raised by some customers. This indicates that the salon needs to improve their transparency and communication when it comes to pricing, ensuring that customers are fully aware of the costs of the services they are receiving.
Furthermore, negative comments regarding customer service and friendliness are mentioned. Some customers were dissatisfied with the attitude shown by the staff when feedback or concerns were raised. This suggests that there may be issues with the communication and professionalism of the salon staff, which can negatively impact the overall customer experience.
In summary, Ocean Nails and Spa has strengths such as the use of high-quality products, a clean environment, skilled technicians, attention to detail, and a warm atmosphere. However, there are weaknesses in terms of the durability of the nail services, pricing transparency, and customer service. These weaknesses need to be addressed in order for the salon to improve its overall customer experience and satisfaction.
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Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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