Hero image

No 1 Nail

+1 909-397-4360
250 E Mission Blvd, Pomona, CA 91766 United States of America
Open Today: 09:30 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

Super overpriced. Charged me just to cut my nails! Like my natural nails! Isn’t that apart of the pedicure or manicure?? And they were cut WAYY to short. My nails don’t even cover my fingertips. I’m not used to that so my tips are a bit painful. Very disappointed. I used to like this place..
Staff is non existent, rude, doesn’t even acknowledge waiting customers. Over priced for the quality of work they do. The wait time is ridiculous they need more staff. They don’t clean their tools properly that you get green nails from how unhygienic they are here. They really just sit people after others have left the chair without cleaning or sanitizing. The man running this shop is the meanest and rudest he is supposedly the “owner” I don’t know how this mail shop is still open with rude workers to spreading fungus due to dirty tools, and their super high pricing zero stars
This place is horrible
I did a full set nails and they don’t know how to work with nails at all especially the guy
He did my nails chunky and thick also there were not straight. I asked him to fix them because I was paying for his work and I wanted to be satisfied and he didn’t he said they looked nice but they for real not. I’m not picky I swear but I can see when my nails are just not right. I have so many years getting my nails done.
Got my nails done yesterday and not even a whole day with them and one nail peeled off. I've never had this happened to me so I was shocked! I also asked for matte and they didn't do such a good job a bit disappointed
Such friendly and clean place. Lily is wonderful and did such an amazing job with my nails. The pictures don’t make justice to my nails, Definitely my new go to place from now on!
This is my second visit to this nail salon. They really did a great job with my mani and pedi! Probably the best I ever had.
The only con I have is that I was really interested in getting a full set of nails but when I mentioned it, I was persuaded not to get them because it was 6 and they were closing in an hour. I think I got there with more than enough time and there was only 1 other person there so I don't know what the problem was. So I didn't do it. HOWEVER, as they were finishing up my manicure, 2 girls walked in, right at 7pm (closing time), asking for full sets and they accepted them! I was appalled and felt completely disregarded.
I'm going to try it one more time and see what happens.
I loved coming to this nail salon. They cleaned up the cuticles very well! I love my gel mani! I was in the mood for a Fall Color #DND628 #DarkRosewood
Was greeted automatically when I came in and was asked what I wanted. (I went in when they were slow, early in the morning) Showed them an image and they right away knew what to do and also knew the shape. For someone that rarely gets nails done. I was very happy on how they came out.

Quick Facts About No 1 Nail

No 1 Nail place has received a mix of positive and negative comments, indicating that it has both strengths and weaknesses. In order to provide a comprehensive analysis, it is important to evaluate each comment and identify common themes.
One of the most common criticisms of No 1 Nail place is their pricing. Multiple comments mention that the salon is overpriced, and one customer specifically mentions being charged just to have her nails cut, which she feels should be included in a standard pedicure or manicure. The high prices are seen as a weakness of the salon, as it may discourage customers from returning or trying their services.
Another weakness mentioned in the comments is the lack of staff. Customers complain about the long wait times and the fact that there are not enough employees to properly attend to customers. This may result in less attentive service and contribute to the overall negative experience at the salon. Additionally, the comment about the staff being non-existent and rude suggests that the quality of customer service is a weakness of No 1 Nail place.
Hygiene is another weakness brought up by customers. Multiple comments mention that the tools are not properly cleaned or sanitized, leading to concerns about the spread of fungus or other infections. One customer even mentions getting green nails as a result of the unhygienic practices. This lack of cleanliness can lead to health risks for customers and is considered a major drawback of the salon.
In terms of the quality of work, comments are mixed. Some customers express satisfaction with their nails, praising the salon for doing a great job with their manicure or pedicure. One comment specifically states that it was the best they ever had. However, there are also negative comments about the quality of work. Some customers mention that their nails were cut too short or done in a thick and chunky manner. This indicates inconsistency in the quality of services provided, which can be seen as a weakness.
In terms of customer experience, there are also conflicting opinions. Some customers mention friendly and attentive staff, and one customer specifically praises a nail technician named Lily for doing an amazing job. On the other hand, there are multiple comments about rude and unprofessional staff, with the owner being mentioned as the meanest and rudest person. This inconsistency in customer service suggests that the salon has a weakness in maintaining professionalism and providing a consistently positive experience for customers.
Lastly, there is a comment about inconsistency in the salon's policies. One customer mentions being discouraged from getting a full set of nails due to the salon closing soon, but later witnesses other customers being accepted for the same service even though it was past closing time. This inconsistency in policy may lead to customer dissatisfaction and is seen as a weakness of the salon.
In conclusion, No 1 Nail place has both strengths and weaknesses. Some strengths include friendly staff, skillful nail technicians, and a clean and welcoming environment. However, it also has weaknesses in terms of pricing, inadequate staffing, lack of hygiene practices, inconsistent quality of work, and varying customer experiences. These factors should be taken into consideration when evaluating the overall strengths and weaknesses of the salon.


Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location