New York Sports Clubs - Dobbs Ferry

+1 914-478-0944

50 Hamilton St, Dobbs Ferry, NY 10522 United States of America

Open Today: -

New York Sports Clubs - Dobbs Ferry Info

50 Hamilton St, Dobbs Ferry, NY 10522 United States of America
+1 914-478-0944
[email protected]
+1 914-478-0944
+1 914-478-0944

Best PlaceJuice Reviews

Been a member for a month and I can attest that it’s my favorite gym. The staff is incredible here: Tom, Brian and Melinda make you feel welcome. I paired up with a personal trainer (Frank) who listens attentively to my goals and is flexible. There’s ample parking and the perks include: sauna, pool and fitness classes.

OPEN Reviews ()

Amenities

Service options

Onsite services

Health & safety

Staff required to disinfect surfaces between visits

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Crowd

LGBTQ+ friendly
Transgender safespace

Quick Facts About New York Sports Clubs - Dobbs Ferry

New York Sports Clubs (NYSC) - Dobbs Ferry location has a combination of strengths and weaknesses, as indicated by the comments provided.

One major strength of NYSC - Dobbs Ferry is the incredible staff. Members specifically mention the welcoming and friendly demeanor of employees such as Tom, Brian, and Melinda. This positive customer service contributes to a pleasant gym experience. Additionally, the trainers, such as Frank, are highly knowledgeable and attentive to members' goals, ensuring personalized and effective workouts.

Another notable strength is the cleanliness and maintenance of the facility. The cleaning staff is praised for their attention to detail and keeping the premises in excellent condition. Members appreciate the clean locker rooms, showers, and overall hygienic environment. The machines are well-maintained, and if any are broken, the gym promptly addresses the issue and repairs them. Additionally, the pool is consistently clean and well taken care of, making it a desirable feature for those utilizing water therapy.

Ease of access and ample parking are also strengths of NYSC - Dobbs Ferry. Members mention that they rarely struggle to find parking spaces at the gym, making it convenient for their workouts. Furthermore, the proximity to home for some individuals is seen as a significant advantage, saving them time and effort.

The variety of equipment and machines available is another positive aspect. Members appreciate the diverse selection of workout options, allowing them to target different muscle groups and engage in various exercises. Additionally, the gym offers fitness classes that participants highly enjoy, as well as providing an accessible workout room when classes are not in session.

However, despite these strengths, there are some weaknesses mentioned in the comments. One recurring issue is the need for insect fumigation in the lockers. Members complain about itching and suspecting the presence of body lice or mites. This issue should be addressed promptly to maintain hygiene standards and ensure the comfort of gym-goers.

Another weakness highlighted in a comment is poor communication regarding membership packages and cancellation policies. One member claims to have been billed for additional months due to a lack of clear information about cancellation notice requirements. This issue indicates a need for improved communication and transparency regarding membership terms and conditions.

Parking inconvenience caused by the Starbucks located nearby is also mentioned as a weakness. The availability of parking spaces is affected by the presence of the drive-thru Starbucks, creating a potential headache for gym members.

Furthermore, a negative review criticizes the overall quality of the gym, describing it as small, dirty, and crowded. The commenter specifically highlights the presence of old/broken equipment and the limited availability of popular machines. This feedback suggests the need for improvements in equipment maintenance and the overall layout of the gym.

Lastly, there are complaints about customer service regarding cancellations. Members express frustration with the gym's handling of cancellation requests. This emphasizes the importance of efficient and satisfactory customer service to maintain a positive reputation and retain members.

In conclusion, NYSC - Dobbs Ferry has several strengths, such as its exceptional staff, cleanliness, variety of equipment, and convenient parking. However, weaknesses include the need for lockers fumigation, parking inconveniences, communication issues regarding membership packages and cancellation policies, potential overcrowding, and dissatisfaction with customer service. These areas of improvement should be addressed to ensure a positive experience for all members.