Nancy Nails Info
Best PlaceJuice Reviews
Nancy nails is an amazing nail salon!! The entire salon team was extremely professional and welcoming. Pete was my nail tech and he did a fantastic job ???? my nails are so well done and we had great conversations throughout the service. He helped me feel at ease and he’s one of the few nail techs that did not make the nail drilling process uncomfortable. He also had wonderful recommendations on how to do my valentine’s day nails and he created the pretty nails in the photo. Highly recommend! Thanks to Pete and the team ????????
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Quick Facts About Nancy Nails
Strengths:
1. Professional and welcoming salon team: Customers consistently mention the professionalism and welcoming nature of the salon team. This creates a positive and comfortable atmosphere for customers.
2. Skilled nail technicians: Many customers praise the skills and expertise of the nail technicians, mentioning that they do a fantastic job and provide high-quality services. They also appreciate that the technicians listen to their preferences and create nails exactly the way they want them.
3. Talented nail art: Customers appreciate the talented nail art done at Nancy Nails. They mention that the designs are beautiful, detailed, and artistic. The technicians are able to create intricate and personalized designs that leave customers satisfied.
4. Long-lasting manicures: Several customers mention that their manicures, especially gel manicures, last for weeks. They find the polish to be hard and shiny, even after doing tasks like washing dishes. This indicates that the salon uses high-quality products and ensures that the manicures have good longevity.
5. Good value for money: Customers find the prices at Nancy Nails to be reasonable and normal. Considering the quality of the services provided, customers feel that they are getting good value for their money.
Weaknesses:
1. Poor customer service: Some customers complain about poor customer service at Nancy Nails. They mention that the salon does not address their concerns or complaints adequately. The employees may have attitudes, speak negatively about customers in another language, or refuse to provide refunds or appropriate solutions to issues.
2. Inconsistent quality: There are mixed reviews regarding the quality of service at Nancy Nails. While some customers are happy with the outcome and find the manicures to be well-done, others express dissatisfaction with the results. They mention issues like botched jobs, nails peeling off, nails being misshapen or crooked, and acrylic not being properly smoothed out.
3. Unfriendly staff: Some customers mention that not all staff members are friendly. They find the workers to be cold or uninterested in providing a pleasant experience. This affects the overall atmosphere and customer satisfaction.
4. Refusal of certain services: One customer mentions that the salon refused to provide a pedicure for their aunt, citing that it was "too much work." This refusal could be seen as unprofessional and reflects poorly on the salon's commitment to customer service.
5. Organizational issues: Some customers mention disorganization in terms of managing appointments and determining the order of services. This can lead to confusion and delays, which may negatively impact the overall customer experience.
In conclusion, Nancy Nails has strengths in terms of professional and skilled technicians, beautiful nail art, long-lasting manicures, and reasonable prices. However, there are weaknesses in areas such as poor customer service, inconsistent quality, unfriendly staff, refusal of certain services, and organizational issues. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at Nancy Nails.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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