Quick Facts About Nails & You
Nails & You is a nail salon that has received a mix of positive and negative reviews. The strengths and weaknesses of the salon can be analyzed based on the comments provided.
Strengths:
1. Skilled Technicians: Multiple comments mention the skill and expertise of the nail technicians at Nails & You. Customers appreciate the quality of the gel manicures and clear liquid gel fills they receive from the staff. The salon seems to have a range of services that satisfy customers' preferences.
2. Friendly and Caring Staff: Many customers express positive experiences with the staff at Nails & You. They highlight the friendliness, politeness, and caring nature of the nail technicians. The salon is praised for its customer service, as employees are described as kind, quick, and efficient.
3. Clean and Relaxing Atmosphere: The salon is commended for its cleanliness and relaxing atmosphere. Customers appreciate the cleanliness of the salon and mention that it is a pleasant environment to spend time in. The salon's atmosphere is described as clean, relaxing, and private. The lack of noise and crowding is seen as a plus.
4. Long-lasting Nails: Several comments mention that the gel manicures from Nails & You last for a long time without chipping off. This suggests that the products and techniques used by the salon are of high quality and provide customers with durable results.
5. Range of Colors: Customers appreciate the availability of a wide range of colors to choose from for their manicures. The salon seems to cater to diverse preferences in nail color options.
Weaknesses:
1. Appointment Availability: While the salon offers walk-in services, one customer mentioned that it is highly recommended to have an appointment. This suggests that there might be limitations in terms of availability for those who prefer spontaneous visits.
2. Inconsistent Service: A negative review mentioned an experience with a rude technician, Trina, who seemed annoyed by clients. The customer also criticized the quality of the nails, suggesting that the salon has inconsistency issues when it comes to service and nail durability.
3. Handling of Complaints: One customer expressed dissatisfaction with a specific technician, Trina. They claimed that Trina was not attentive, rude, and took an excessively long time to complete their manicure. This comment suggests that the salon might not handle complaints effectively, as the customer felt unheard and disrespected.
4. Price and Value: A negative comment mentioned dissatisfaction with the price and quality of the manicure received. The customer felt that the $50 price tag, plus tip, was not justified due to the bad quality of the nails and the short duration they lasted. This suggests that the salon's pricing might not align with the value provided.
In conclusion, Nails & You has several strengths, including skilled technicians, a friendly and caring staff, a clean and relaxing atmosphere, long-lasting nails, and a range of color options. However, there are weaknesses related to appointment availability, inconsistent service, handling of complaints, and pricing.
Best PlaceJuice Reviews
Cindy was amazing!! I got a gel manicure today. She was kind, quick and efficient, and did a fabulous job on my nails. I was lucky they could take me this morning. Everyone was friendly and the salon was very clean. I will always go back to Cindy! (I hope I'm spelling her name right)
Moving from Orlando to PSL, I was having a hard time trying to find a new nail salon. I’ve been to many around here trying to find “the one” and Nails & You is THE ONE! They do an amazing job every time I come in for a gel manicure. My nails stay on for a long time, they don’t chip off, and they’re strong. The staff is very friendly and you’re in and out of there fairly quick, leaving with a fabulous manicure.
I needed a clear liquid gel fill. Trina did a great job. I got lucky because she had a cancellation. They take walk-ins but I would highly recommend an appointment. I got lucky. My nails look great! I got a pedicure too and it was excellent as well
I have been going to nails& you for years. Always happy when I leave.i have several family members & friends that I started them going here.All Tech's there are great!!
Trina and her staff are wonderfully skilled and friendly nail technicians. This nail salon is never noisy and crowded. She does appointments which makes sure you're taken care of in your time slot. Very private location in which makes the atmosphere more intimate; in comparison to the hustle and hurry kind of nail shops that are out there. A great place to go for your "me time."
I get my Next Gen/Healthy nails and gel pedicures done with them. I'm always leave happy! Also, a great range of colors to choose from!
Very clean and relaxing atmosphere with excellent nail techs. Destiny always knows how to please me with her suggestions and skills.
Final straw! I have been going for 2 years!
Trina does nails well but is often annoyed by clients and life and just plain rude. Saturday she said she had no time for me. Offered her husband. What a hot mess! Should have taken 40 minutes but took 1 hour and 40 minutes. No exaggeration!
Plus, the nails are terrible and will not last.
$50 plus tip for a horrible quality manicure that looks bad and won't last.
Trina, you complained about how another client bashed you online.... well ITS YOU!
CUSTOMER SERVICE AND QUALITY!
THAT'S YOUR GOAL!
IM GLAD YOU WON'T BE CALLING ME DAWN ANYMORE! HOW DISGUSTING!
Best professional, caring, polite business. My nails look fabulous.
Place Pictures
Nails & You Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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