Nail Dior Lounge Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Bad. Don’t expect any frills or pampering. Got a gel manicure- no hot towels, no lotions, no hand massage. 2 hours after leaving the gel is chipping, which I’ve never experienced before, and there’s polish missing and streaky. Never again.
We had the best experience here! Our nail techs were amazing and we will definitely be back. My daughter got acrylics with gel overlay and we got 2 manicures. All were beautiful!
My cuticles were cut like this and clearly on purpose. This exactly why this is my last time coming back here because the staff is rude and nasty. And they over charge me.
I broke one of my nails day after my manicure and went back , Trane fixed it with a smile without charge . That’s called pride in their work and client satisfaction . I am sold to them forever .
Very attentive, very clean, tools sterilized, and great customer service. Highly recommend Nail Dior!
My nail guy was closed so I took a chance here.
Ugh. She rushed and I have polish in places I shouldn’t and don’t have polish in places I should.
Polish is clumpy on some of my nails.
She trimmed my nails too short.
Anchor is my add. Was going to go for a silver French added and anchor on the ring finger but since she wasn’t up to my expectations I decided just plain.
Out 25.00 for the gel.
Oh well lesson learned
Won’t return even for a redo
Definitely not a $86.00 mani/pedi. My toenail polish was very thin and did not cover well. The gentleman doing my services cut my cuticle and also faild to clean under my toenails and smooth the edges. The manicure was rushed and no cuticle cream was used resulting in a painful experience. I when I cough up my concerns they were minimized and not fixed. Definitely disappointed!
The nail shape and the way the nail feels is so bumpy the design does not look good the lines are messed up and the guy got nail polish on my finger and the guy instead of whipping it off with acetone he scratched it off with a nail filler they missed a whole spot tht was supposed to be painted the guys was absolutely so rude with his attitude self really got me upset in the end I do not recommend this place
Quick Facts About Nail Dior Lounge
Nail Dior Lounge is a nail salon that has received a mix of positive and negative comments from customers. In order to understand the strengths and weaknesses of the salon, it is essential to analyze these comments and assess the overall customer experience. From the comments provided, it is clear that there are both strengths and weaknesses to consider.
Starting with the strengths, one customer describes the nail technicians as amazing and expresses the intention to return. This indicates that the salon has skilled and talented staff who are capable of delivering high-quality services. Additionally, another customer highlights the cleanliness of the salon and the sterilization of tools, which is crucial for maintaining hygiene standards in a nail salon. The emphasis on great customer service is also seen in a comment that highly recommends Nail Dior Lounge. These positive aspects suggest that the salon is capable of providing a positive and satisfactory experience for customers.
However, there are several weaknesses mentioned in the comments as well. One customer complains about the lack of frills and pampering, such as hot towels and hand massages. This suggests that Nail Dior Lounge may not offer the luxurious and pampering experience that some customers expect from a nail salon. Another customer expresses disappointment with the durability of their gel manicure, as it chips just two hours after leaving the salon. This indicates a possible issue with the longevity and quality of the products used at the salon.
Several customers also mention negative experiences with the salon's staff. One customer accuses the staff of purposefully cutting their cuticles and describes them as rude and nasty. Another customer criticizes the rush job done on their nails, including clumpy polish, nails trimmed too short, and a lack of attention to detail. These comments suggest a lack of professionalism and skill on the part of some staff members, which greatly affects the overall experience for customers.
In terms of pricing, one customer feels that their $86.00 mani/pedi was not worth the cost. They mention thin toenail polish, cuticle cutting, and a rushed manicure, resulting in a painful experience. The concerns raised by this customer were not adequately addressed by the salon, indicating a lack of customer satisfaction and conflict resolution.
Overall, Nail Dior Lounge has some strengths in terms of skilled technicians, cleanliness, and customer service. However, there are notable weaknesses in terms of the lack of pampering, durability of products, and negative experiences with the staff. Furthermore, issues with pricing, lack of attention to detail, and inadequate customer satisfaction bring down the overall quality of the salon. It is crucial for Nail Dior Lounge to address these weaknesses in order to improve customer experiences and establish a stronger reputation in the industry.
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