My Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Used and dirty, repackaged lip balms are sold at the register. Appalling to say the least. The lady who works in the wig section is sincere and sweet. I found her to be very helpful, before making the best hair decision of my life… sisterlocks. ☺️
Huge selection and great prices! I get my lashes there. The pics dont do it justice.
I came into this beauty supply on a Sunday afternoon, no one spoke when I walked in and it was only 2 other customers in there. When I got to the front to check out the employee sitting behind was on her phone I stood there for like 10 seconds before she stood up and started to ring my items up. I said hello, and she said nothing and proceeded to ring my items up. I politely said never mind and walked out. I can’t with these foreign beauty supplies that wound not be in business if it wasn’t for the black community. She had no reason for not simply saying hello back, so I simply told her never mind and left the store. BLACK COMMUNITY DONT SUPORT THIS BUSINESS PLEASE.
They have a wide selection. Now I don't kno much abt hair products, but my braider gets everything she needs for my hair there. The store is always clean, neat, and stocked.
They usually have everything that I need however their prices are slightly higher than other beauty supply stores in the area and the staff aren't that friendly but are helpful. Overall it's OK if you're just running in to pick up something quickly, no long lines.
Love this location. Very big selection, nice staff. I've never had any issues and they always talk to my 3 year old daughter when we go there. My preferred beauty supply for my area.
The best customer service ever!!!..they are knowledgeable of their products..so very helpful..clean..organized..I recommend them..prices were reasonable also..
Shorted me $10 on my change. Then I left and realized she over charged me for two items. I had to go right back in to get the difference. I had no prob getting my money back but she didn't even apologize..she just looked at me. That's $12. I know she did it on purpose. Counting on me not noticing and bundling my money and putting it away. That's theft. It made me very angry. I try to support small businesses. But this place I will never go to again. Never!!! There is another beauty supply about a mile and a half down the road. Get me once shame on you cause you won't get me twice.
Quick Facts About My Beauty Supply
My Beauty Supply Place, based on the comments provided, has both strengths and weaknesses that can be identified. In order to provide a thorough analysis, we will examine the different aspects of the store and its operations.
One of the strengths highlighted in the comments is the wide selection of products. Customers appreciate the variety and are satisfied with the options available. This indicates that My Beauty Supply Place caters to a diverse range of needs and preferences. Additionally, the prices are described as great, indicating that customers find the products affordable and budget-friendly.
Another positive aspect of the store is the cleanliness and organization. Customers compliment the store's cleanliness, indicating a commitment to maintaining a pleasant shopping environment. An organized store helps customers find what they need quickly and easily, enhancing their overall shopping experience.
Customer service is also mentioned in the comments. Some customers had positive experiences with friendly and knowledgeable staff who were helpful in assisting them with their purchases. It is important to note that great customer service can significantly influence a customer's perception of a business and encourage repeat visits.
However, there are several weaknesses that need to be addressed. One of the major concerns voiced by customers is the quality of the products. The presence of used and repackaged lip balms at the register is considered appalling and unhygienic. This raises significant concerns about the store's commitment to providing high-quality and safe products to its customers. Addressing this issue is crucial to maintain customer trust and loyalty.
Another weakness highlighted is the poor customer service exhibited by some employees. One customer described an incident where an employee failed to acknowledge their presence and remained engrossed in their phone. This lack of professionalism reflects poorly on the store and can drive potential customers away. Additionally, another customer expressed dissatisfaction with the perceived lack of respect shown by an employee towards customers of the black community. This type of behavior can be damaging to the store's reputation and should be rectified immediately to avoid further alienation of customers.
Furthermore, there are mentions of slightly higher prices compared to other beauty supply stores in the area. While the store's wide selection and cleanliness are appreciated, the higher prices might deter price-conscious customers from choosing My Beauty Supply Place as their preferred store. This issue can be addressed by considering price adjustments to remain competitive in the market.
Lastly, one customer had a negative experience with their transaction, being shortchanged and overcharged. They felt that this was intentional and regarded it as theft. This highlights a significant issue with the store in terms of trust and integrity. Mishandling finances can damage a business's reputation and cause customers to lose faith in the establishment. Additionally, the lack of an apology further aggravated the customer's frustration. It is crucial for My Beauty Supply Place to prioritize accuracy, honesty, and transparency in all financial transactions.
In conclusion, My Beauty Supply Place possesses strengths such as a wide selection of products, great prices, cleanliness, and friendly staff, which contribute to positive customer experiences. However, weaknesses such as poor product quality, inadequate customer service, higher prices, and financial mishandling need to be addressed in order to improve customer satisfaction and retain a loyal customer base. By acknowledging and rectifying these weaknesses, My Beauty Supply Place has the potential to become a more reputable and successful business in the beauty supply industry.
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