Monchiez Hair Salon Info
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Appointments recommended
Best PlaceJuice Reviews
I've always gone to Charo for my hair! She always knows how to manage my thick curly hair especially when it was long. My hair never looks frizzy when she's done and if I ask her to fix something I want a certain way she's always willing to fix until it looks how I want my hair to look. I love how sweet and friendly Charo is! She makes you feel like family!
Only place I'll ever take my boys to get their hair cuts.
For myself I had a good experience with The Barbers cutting my hair for myself. And as for the beauty salon, I won't recommend any guys to go there & try to get some highlights done.(No!) because I don't believe the person's that are there right now have any experience in that( talking about the beauty salon part)
Just because you have clients who have appointments scheduled doesn’t mean “walk-ins” don’t get the same time and attention to detail as someone who called in for an appointment. Every time I come here I have to deal with a long wait and than on top of that when I do get picked to sit on a chair I get rushed,blooded, and a uneven mess that I have to go home and fix.
Decent barbers. Spanish speaking so if u don't speak Spanish take a pic of the style you like. They offer appointments but aren't very punctual. Give yourself an extra 40 min because 9/10times your gonna wait even if your on schedule.
I no longer recommend this place, after going there for years and giving them my business they decided to not take me in anymore, just because they felt like it.
Even when calling once to make an appointment Monchi himself he answered in a rude manner, then he didn't even know who I was when I got there.
Another time and the last, he decided that if I didn't make an appointment they weren't cutting my hair, I waited still for two customers who had appointments and one kid who didn't, he just walked in and Monchi decided to bump him ahead of me, just because the kid whispered something to his ear, I don't know if, but I think there related, I just wanted a haircut, I walked out without one, not going back anytime if ever, who knows.
Very impressive place to get your haircut done ✔️ ???? ???? ????.
Lo recomiendo hablan español y los trabajadores son atentos
Quick Facts About Monchiez Hair Salon
Monchiez Hair Salon has a mix of positive and negative comments from customers. Let's discuss the strengths and weaknesses of the salon based on these comments.
Strengths:
1. Charo's expertise in managing thick curly hair: One customer mentioned that Charo knows how to handle their thick curly hair and prevents it from looking frizzy. This demonstrates her skill and expertise in dealing with different hair types.
2. Charo's willingness to fix hair to customer's satisfaction: Another customer appreciated Charo's willingness to make adjustments until the hair looks how the customer wants it. This shows that Charo values customer satisfaction and is committed to delivering the desired results.
3. Friendly and welcoming atmosphere: Multiple comments highlighted the friendliness and warmth of the salon staff, particularly Charo. Creating a welcoming environment where customers feel like family can contribute to a positive overall experience.
4. Popular among boys for haircuts: One customer stated that they only take their boys to Monchiez Hair Salon for haircuts. This indicates that the salon has developed a reputation for being skilled in cutting boys' hair, potentially indicating a specialization in this area.
Weaknesses:
1. Lack of experience in specific services: A customer advised against getting highlights done for men at the beauty salon, stating that they believe the salon staff lacks experience in this area. This suggests that the salon may not excel in providing certain services, which could limit their attractiveness to potential customers seeking those specific services.
2. Long wait times and rushed service: Several customers expressed dissatisfaction with the long wait times and rushed service they experienced. Waiting for extended periods can be frustrating for customers, and feeling rushed can result in a subpar haircut. These issues could negatively impact customers' overall experience.
3. Inconsistent punctuality for appointments: One comment mentioned that the salon isn't very punctual with appointments. This lack of punctuality can lead to further frustration and inconvenience for customers who have scheduled their visit, contributing to an overall negative experience.
4. Poor customer service and perceived favoritism: There were multiple complaints about the owner, Monchi, being rude and showing favoritism towards certain customers. One customer mentioned that Monchi treated them poorly over the phone and didn't recognize them upon arrival. Another customer felt that Monchi prioritized a walk-in customer over them, solely based on a whispered conversation. These instances of poor customer service can create dissatisfaction and lead to customers not wanting to return to the salon.
In conclusion, Monchiez Hair Salon has strengths in terms of effective hair management for certain hair types, welcoming staff, and popularity among boys for haircuts. However, there are weaknesses related to lack of experience in some services, long wait times, inconsistent punctuality, and instances of poor customer service and favoritism. Addressing these weaknesses could improve the overall customer experience at Monchiez Hair Salon.
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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