Mon Valley Phone Repair

+1 724-344-6798

275 Schoonmaker Ave, Monessen, PA 15062 United States of America

Open Today: -

Mon Valley Phone Repair Info

275 Schoonmaker Ave, Monessen, PA 15062 United States of America
+1 724-344-6798
[email protected]

Amenities

Best PlaceJuice Reviews

I was devastated when Verizon couldn’t even figure out why my old iPhone was locking up and couldn’t transfer anything to the new phone. (They basically said I was S. O. L. “We’ve never seen this happen before!” ???? Great!) But, they did say to try this place … I was skeptical. But prayed that they could maybe get it to work. At least get my photos to transfer …

When I walked in, the scared butterflies in my stomach were met by two wonderful people. (They both made me feel like I was hanging out with old friends!) After some fiddling here, some tweaking there … lo and behold, the magic happened!!! He was able to get everything transferred over and the new phone working!

Great folks, great place, great price - WAY less than I was figuring it would be!! I hope my phone never gets stupid again, but if it dies, I know exactly where I’ll be going!! Thank you x1000!!! ????❤️

Josh is the best. I've been a loyal customer since he opened. Whatever I need some, he fixes. I think I've referred at least 10 customers and they've all be satisfied. Absolutely the best. He's my go to for everything I need.

Josh is like the iPhone whisperer . If your phone is busted and everyone tells you it's over get a new one. Just bring it to Josh the owner. The dude just wins. I'll bring him a phone that hasn't worked for 4 years that I found on the railroad tracks after being hit by a train and the dude makes it work. He might be a wizard, just saying.

10/10 overall . Good customer service, they were able to fix my Iphone XR screen, Apple was charging me very high price and this guys gave me a reasonable price and just helped me out so much, thank you guys! definitely coming back ???????? yay!

I had an old, broken phone that wouldn't even turn on. I knew I had pictures and videos on it that I thought were lost forever. Thanks to Josh, I have those precious memories again to view any time I want.

Josh is the man If he can’t fix your phone buy a new one. As simple as that. Stop in there to return your amazon packages, he is a UPS agent. Thanks Josh

I came into the shop today to get the speaker system fix/cleaned on my iPhone 11. I totally thought the speaker was shot or was damaged by water so I brought it in to have Josh take a look at it. Xfinity wanted to charge me for a new phone @ $1,000.00+ when in all reality my phone speaker system needed a good cleaning once disassembled and worked just great. Josh was awesome to work with but very honest with what was going on with my phone. He could have easily sold me on a new phone but fixed it at a fraction of the cost. Mon Valley Phone Repair will be my first call for any phone questions.

Mon Valley iPhone repair is very responsive to the customer needs with high-quality service

Quick Facts About Mon Valley Phone Repair

and excellent customer service. The comments mention that the staff at Mon Valley Phone Repair made the customers feel comfortable and at ease, as if they were hanging out with old friends. This indicates that the staff is friendly and approachable, creating a welcoming atmosphere for customers.

One of the strengths mentioned is the expertise and skill of Josh, the owner of Mon Valley Phone Repair. He is referred to as the "iPhone whisperer" and someone who can fix phones that others have deemed irreparable. This demonstrates his extensive knowledge and ability to troubleshoot and solve complex phone issues.

In addition to expertise, the comments highlight the affordability of the services provided by Mon Valley Phone Repair. Customers mention that the price was lower than expected and more reasonable than the prices offered by other providers, such as Apple. This affordability makes Mon Valley Phone Repair a cost-effective option for customers seeking phone repairs.

The responsiveness of Mon Valley iPhone Repair is also mentioned as a strength. Customers state that their needs were promptly attended to and that the repairs were done efficiently. This indicates that the staff is organized and efficient in handling customer inquiries and requests.

Another strength mentioned in the comments is the ability of Mon Valley Phone Repair to successfully transfer data from old phones to new phones. Customers praise the staff for being able to transfer photos and other information seamlessly. This indicates that the staff is skilled in data transfer and can assist customers in preserving their important data.

The comments also mention that Mon Valley Phone Repair offers additional services, such as acting as a UPS agent for returning Amazon packages. This diversification of services demonstrates their ability to meet various customer needs and go beyond just phone repairs. It adds convenience for customers who can utilize multiple services in one location.

While the comments predominantly highlight strengths, there are a few weaknesses that can be identified. Firstly, there is no mention of the turnaround time for repairs. While customers praise the efficiency of the repairs, it would be beneficial to know how long it typically takes for repairs to be completed.

Additionally, there is limited mention of the warranty or guarantee provided by Mon Valley Phone Repair. It would be beneficial to know if there are any warranty periods for the repairs done or if there are any guarantees in case the issue reoccurs after the repair.

Furthermore, there is no mention of the range of phone models that Mon Valley Phone Repair can service. It would be useful for potential customers to know if they can bring in any type of phone, regardless of the brand or model.

In conclusion, Mon Valley Phone Repair possesses several strengths such as friendly and welcoming staff, expertise in phone repairs, affordability, responsiveness, successful data transfers, and additional services. These strengths make Mon Valley Phone Repair a reputable option for customers seeking phone repairs. However, it is important to address the weaknesses mentioned, such as the lack of information on turnaround time, warranty or guarantees, and the range of phone models serviced, in order to further improve customer satisfaction.