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Modern Nails

+1 912-352-9828
7307 Hodgson Memorial Dr ste c, Savannah, GA 31406 United States of America
Open Today: 02:00 AM - 06:00 PM

Quick Facts About Modern Nails

Strengths: 1. Affordable Prices: The salon offers affordable prices for their services, making it accessible to a wide range of customers. 2. Relaxing Experience: The staff is commended for their kind and welcoming nature, providing a relaxing experience for customers. 3. Good Manicure: One customer praised the quality of the manicure they received, indicating that the salon is capable of delivering satisfactory results. 4. Convenient and Fast Service: One customer mentioned that they received fast and convenient service, as multiple technicians worked on their nails simultaneously. This indicates that the salon can accommodate customers who are looking for efficient service. 5. Variety of Services: The salon offers a range of services including manicures, pedicures, and eyelash extensions, providing customers with various options to choose from. 6. Responsive to Customer Demands: One customer mentioned that a nail technician took her time to ensure the nails matched the requested design. This indicates that the salon is willing to listen to customer preferences and deliver personalized results.
Weaknesses: 1. Miscommunication and unprofessionalism: One customer expressed dissatisfaction with the miscommunication regarding the appointment and the unprofessional behavior of the staff. This highlights a lack of professionalism and effective communication in the salon. 2. Language Barrier: One customer had difficulty communicating their preferences to a technician who did not speak English fluently. This indicates a potential language barrier that may affect the quality of service for customers who cannot effectively communicate their needs. 3. Lack of attention to detail: One customer complained about the technician's lack of attention to detail, including sloppy application, inadequate use of base coat, rough treatment during callus removal, and incorrect nail filing. These incidents suggest a lack of precision and attention to detail in the salon's services. 4. Inconsistent Quality: One customer mentioned that their nail set and pedicure came off and had issues shortly after the appointment. They also noted that another customer experienced the same issue. This raises concerns about the consistency and durability of the salon's services. 5. False Advertisement of Opening Hours: One customer expressed frustration with the salon closing earlier than the stated business hours. This indicates a lack of reliability and adherence to the advertised schedule. 6. Refusal to Address Customer Complaints: A customer complained about the poor quality and falling out of lash extensions shortly after the appointment. The salon's refusal to refund or fix the issue reflects a lack of customer service and willingness to address customer concerns. 7. High Prices: One customer mentioned that the salon's prices were high for a standard full set and pedicure without any special design or extras. This suggests that the salon may not offer competitive prices compared to other similar establishments.
In conclusion, while Modern Nails has some strengths such as affordable prices, a relaxing experience, and good manicures, there are several weaknesses that need to be addressed. These weaknesses include miscommunication and unprofessionalism, a language barrier, lack of attention to detail, inconsistent quality, false advertisement of opening hours, refusal to address complaints, and high prices. It is important for the salon to address these weaknesses in order to improve customer satisfaction and retain a loyal customer base.


Best PlaceJuice Reviews

I called ahead and scheduled an appointment for 3pm. I got there 10 minutes ahead.. I told his mother I wanted the $25 pedicure (it somehow came out to $40) ???? afterwards, she calls her son and he tells me he had a 3:15pm doctor appointment & won't be able to get with me today. If he had a prior appointment, he could have told me. But the worst part is the fact that i sat there and wripped off the previous full set i had while i waited. ???? I work 6 days a week and this is my only day off. So now,I called a different salon and they got me in. This was just unprofessional.
Super kind staff and relaxing experience. Great hand massage ! She did a good job with the manicure and prices were affordable.
Not a fan. I brought my own polish and specifically asked the woman doing my pedicure to give me 2 coats of white and then one coat of the electric yellow. She didn't really speak English and didn't understand what I was asking her to do, so she only gave me 1 coat of each. She didn't use any base coat on the pedicure and was sloppy with the application. She was also a bit rough with the callus remover and leg massage/cuticle pushing.
My father also got a pedicure at the same time as me and they rushed through his and didn't even bother to file the nails correctly or put a clear coat. Once we got home, my father told me to look at his toes, the big toenail was sharp and jagged!
Not a happy customer.
I always leave here feeling like a Goddess and ready to return for another session. My nails turned out exquisite and very me. Thank you, I'll be back to get a matching pedicure.
Why do y'all close before the time that is stated on your business..it's says seven the time is now 6:27 and lights are off! This the 2nd time!
I’ve had 2 bad experiences at modern nail and don’t plan on coming back.
My first time here I got a full set and was referred here by my coworkers. I loved my nails and got exactly what I wanted. One week later one came off randomly in the shower. Three rhinestones fell off also. I got them fixed and as I was there another woman came in with the same issue. Woke up missing a nail. My coworker later told me she had the same issue.
This weekend I booked individual lashes through Facebook. As I was leaving for my appointment I was told it was at modern nail. I gave them a chance figuring that maybe their lashes won’t disappoint. The lashes took 2 1/2 hours! The paper got stuck on my bottom lash and the tech cut them(noticed when I got home). The worst part is they started falling out the next day. I messaged the salon and was told that shedding is normal but they can fill them in if I want. I told them I wanted them off and my money back. They refused.
Nice cozy place the people are kind but their very pricey $105 just for nails and pedicure, nothing fancy no design just a full set and pedicure.
Love Modern Nails!! I highly recommend! All nail techs are great, very affordable and it has an overall great atmosphere! A couple of weeks ago I came in got a manicure and pedicure while I was getting my pedicure another tech started working on my nails to make it a fast and convenient but great service. The same day I also came in with a picture of Tommy Hilfiger inspired nails, Angelica one of the nail techs took her time to make sure it was exactly what I asked for. Definitely will continue to come here!

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Modern Nails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

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