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Mister's Barber & Beauty

+1 618-394-8618
317 Market Pl, Fairview Heights, IL 62208 United States of America
Open Today: 09:00 AM - 07:00 PM

Best PlaceJuice Reviews

Man oh man, I had been stressing for a few weeks since my hair stylist decided to quit cutting hair.
I took my chance with Misters and wow oh wow. I’m so impressed. Professional, clean, reasonably priced, and they got me looking fly and fine again.
Curtis did beyond a great job. He gave me a badazzzz cut and trimmed my beard up. I had never had my facial hair done and I love it!! I’ll be back and can not recommend this place enough.
Don’t stop what y’all are doing.
OPEN Reviews (44)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Mister's Barber & Beauty

Strengths: 1. Professional and clean environment: The comment mentions that Mister's Barber & Beauty place is professional and clean. This is a strength as it creates a positive impression and ensures that customers feel comfortable and safe in the salon.
2. Reasonably priced: The comment states that the salon is reasonably priced. This is a strength as it attracts customers who are looking for affordable haircuts and beauty services.
3. Experienced barbers: The comment mentions that the barbers at Mister's Barber & Beauty place are highly experienced. This is a strength as it instills confidence in customers, knowing that they are in capable hands and can expect quality results.
4. Skilled with different hair types: The comment states that the salon knows how to cut both Black and White people's hair and can fix dreads. This is a strength as it shows that the barbers have expertise in working with different hair textures and styles, making the salon inclusive and accommodating for a diverse customer base.
5. Attention to detail: The comment mentions that the customer received more small details with their haircut and beard trim than expected. This is a strength as it indicates that the barbers pay attention to the specific preferences and needs of each customer, resulting in a personalized and satisfactory experience.
6. Friendly and helpful staff: The comment highlights the helpfulness of the staff, with the barber stopping to show the customer's son where the restroom was. This is a strength as it demonstrates good customer service and creates a welcoming atmosphere for families.
Weaknesses: 1. Inconsistent appointment scheduling: A customer complains about their appointment being delayed due to the barber running behind with another customer. This suggests a weakness in appointment scheduling and time management, which can lead to customer dissatisfaction and inconvenience.
2. Unprofessional behavior: A customer recounts an incident where their barber asked them to drive to another location to get braiding gel and failed to provide the agreed-upon service in a timely manner. This indicates unprofessional behavior and a lack of preparation, which can reflect poorly on the overall reputation of the salon.
3. Refusal to return deposit: A customer claims that their appointment was canceled by the stylist and they were unable to get a refund of their deposit. This demonstrates a weakness in customer service and communication, as failing to return a deposit can make customers feel cheated and unvalued.
4. High prices for kid's haircuts: A customer mentions that kid's haircuts are expensive at Mister's Barber & Beauty place, leading to them not wanting to continue bringing their child for haircuts. This is a weakness as it can alienate families and deter potential customers who are seeking affordable services for their children.
5. Limited specialization in styling weave: A positive comment highlights the stylist's ability to both cut hair and work with weaves. However, this can be seen as a potential weakness for customers specifically looking for stylists who specialize in styling weave. It suggests that the salon may not have a wide range of hairstylists with specific expertise, which can limit their customer base.
In conclusion, Mister's Barber & Beauty place has several strengths, including a professional and clean environment, reasonable prices, experienced barbers, versatility in working with different hair types, attention to detail, and friendly staff. However, there are weaknesses such as inconsistent appointment scheduling, unprofessional behavior from some staff members, refusal to return deposits, high prices for kid's haircuts, and limited specialization in certain areas such as weaving. These weaknesses should be addressed to ensure customer satisfaction and improve the overall reputation of the salon.


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Today

Opening Hours

Monday 10:00 AM - 05:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location