Ming Garden Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
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Vegetarian options
Dining options
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Dinner
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Dessert
Atmosphere
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Casual
Planning
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Accepts reservations
Best PlaceJuice Reviews
My husband and I order takeaways from different takeaways around Peterborough every friday and Saturday, so have experienced all sorts of delivery drivers. However, the 2 delivery drivers at Ming Garden are definitely the best! They are always quick at finding my flat and are very respectful and talkative. Their customer service is outstanding. Keep up the good work lads! Will be ordering more often.
Debs x
Just had a lovely meal delivered within 30 minutes of ordering on line. Feel nice and full after eating. Thank you.
I ordered a Singapore Chow Mein and Sweet & Sour Sauce on 1st feb for collection from Ming Garden. Really friendly lady on the front desk. Food was lovely, plenty of meat in the chow mein, which you dont always get from other chinese restaurants in the area- my new favourite chinese.
Ordered from here on Monday I think they have a new lady on the phone who took our order with some difficulty. Delivery took over 2 hours and the driver was rude when her turned up.
Very polite staff, food delicious & always piping hot. Varied menu & priced very reasonably in today's climate. Highly recommended
Probably the worse Chinese in Peterborough...beef chow mein was so dry it was difficult to eat it plus seriously lacked flavour ..beef fried rice literally had no flavour at all...why are the Chinese takeaways still using plastic tubs? They need to help cut plastic down and use the tin containers like they use too
Used to be really good years ago. Since new owners rapidly going down hill. Ordered last night, was shocked at the price but went ahead. Hardly any meat and we both have dodgy stomachs today.
Awful service, they opened for delivery at 5.30 we ordered at 5.40 and received it at 7.40! Ordered via just eat the time said 30-45mins we usually use these guys but the woman was rudely explaining there was only one driver, then said she needed to check with the chef and asked if we could wait another half an hour! This was after over an hours wait. I explained to say why didn’t she call and explain it rather than leaving it and why wasn’t the food already cooked if it was the drivers issue! Won’t be going back the food wasn’t great this time either.
Quick Facts About Ming Garden
Ming Garden has received mostly positive comments about their delivery drivers and customer service. Customers have praised the drivers for being quick at finding addresses, respectful, and talkative. This indicates that the delivery service provided by Ming Garden is efficient and professional. The positive comments about the delivery drivers contribute to the strength of Ming Garden's overall service.
Another comment highlights the promptness of their delivery service, with the customer receiving their meal within 30 minutes of ordering online. This indicates that Ming Garden is able to deliver meals in a timely manner, which is a strength for customers who value efficient service.
One customer specifically mentions the quality of the food, noting that their Singapore Chow Mein had plenty of meat, which they did not always find in other Chinese restaurants in the area. This suggests that Ming Garden prioritizes the quality and quantity of ingredients in their dishes, catering to customers who appreciate generous portions and flavorful meals. This attention to detail in their food quality is a strength for Ming Garden.
In contrast to the positive comments, there are a few negative comments about Ming Garden. One customer mentions difficulty in placing their order due to a new staff member on the phone. This suggests that there may be some inconsistency in customer service, with new staff members possibly causing issues. This could be seen as a weakness for Ming Garden if they are unable to provide consistent and efficient customer service.
Another comment highlights a long delivery time of over 2 hours and a rude driver. This indicates that Ming Garden may have issues with their delivery service, possibly due to a lack of drivers or poor coordination. Customers may be discouraged from ordering from Ming Garden if they experience long wait times and encounter impolite drivers. This is a weakness that Ming Garden should address to improve their overall customer experience.
One review mentions the use of plastic tubs for packaging, suggesting that they should switch to more environmentally friendly alternatives. This highlights a weakness in Ming Garden's sustainability practices. As consumers become more conscious of environmental issues, businesses that do not prioritize sustainable practices may lose customers who value eco-friendly choices.
Finally, a negative comment mentions a decline in quality since new owners took over. The customer expresses disappointment with the lack of meat in their meal and mentions experiencing digestive issues. This indicates that there may be inconsistencies or declines in food quality under the new ownership. This is a weakness for Ming Garden as customers may be deterred from ordering if they feel the quality of the food has diminished.
In summary, Ming Garden's strengths lie in their efficient and friendly delivery drivers, prompt delivery service, and quality ingredients in their dishes. However, they have weaknesses in terms of inconsistent customer service, long delivery times, possibly impolite drivers, packaging choices, and a decline in food quality under new ownership.
Today
Opening Hours
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| Tuesday | - |
| Wednesday | Closed |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | - |
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