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Magic Nail II

+1 270-826-0033
2606 Zion Rd # L, Henderson, KY 42420 United States of America
Open Today: 09:30 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

Do not go! I was treating myself and my 12 yr old daughter and daughter in-law to some girl time. I called ahead to reserve a time. All three of us have cuts on our toes, I have a burn on my calf, our nails aren't done correctly, and my daughters tech was smacking her hand hard enough to leave red marks. I asked for CLEAR nails and they used the pink acrylic powder. I can keep going and list a lot more but you get the picture. When we spoke up about these problems we were told "no that's how it is". Or , "it's ok. You'll be fine". We were charged $220 for 3 pedicures , 1 with gel and 2 full sets of acrylic and 1 manicure with gel. Then was offended when I didn't tip and even questioned if I was going to tip. Pictures will be attached asap.
I’m highly upset when I asked for them to redo it they tried to fix and still didn’t succeed
Great nail salon, very reasonable prices and quick service. We came in late and they were on it. I got the pedicure which was DELUXE! My legs are smoother than the day I got them. My wife got a great color for her nails. It was an over all good experience and a great place.
Favorite salon in this area! They have fantastic service and are very efficient with fielding all of their customers as they come in for services. I’ve never had to wait very long and my nails always turn out great! It’s also very easy to get in for a repair if you need one last minute. They are also great with little ones:)
Literally only giving one star so I can leave review. Worst manicure, wouldn’t even call it a manicure, I've had. He was rude. Would not listen to what I want. Would not let me pick out color. Nails are thick, uneven, and hurt. DO NOT GO.
Reasonable price. Nice atmosphere. Nice workers. Clean Establishment. A guy did my Mani.. didn't catch his name but I will return and will recommend.
Will never go there again! What should have been a relaxing time was actually horrific. I was rushed through, not listened too and felt like I was a bother to him instead of a paying costumer.
Very nice each time i go. I do recomend. I Have my favorites to see but im happy with what i get more than not. They are always willing to do all they can while you're there to make sure you you get what you come in for.

Quick Facts About Magic Nail II

Strengths:
1. Quick service: Several customers have mentioned that the salon provides quick service and does not make them wait for long periods of time. This indicates efficiency and a focus on ensuring that customers are attended to promptly.
2. Reasonable prices: The salon is known for offering services at reasonable prices. This can be a major strength as it attracts customers who are conscious of their budget and allows them to enjoy salon services without feeling they are being overcharged.
3. Good with children: One customer specifically mentions that the salon is great with little ones. This suggests that the staff is patient and friendly towards children, creating a welcoming environment for families.
4. Nice atmosphere: A customer compliments the salon on having a nice atmosphere. This suggests that the salon is clean and well-maintained, providing a pleasant environment for customers to relax and enjoy their treatments.
5. Willingness to accommodate customers: Another customer mentions that the salon is always willing to do what they can to ensure customers get what they come in for. This indicates a customer-centric approach and a willingness to go the extra mile to meet customer expectations.
Weaknesses:
1. Poor quality service: Multiple customers have expressed dissatisfaction with the quality of service at Magic Nail II. Complaints range from nails not being done correctly, use of the wrong products, rough treatment, and a lack of attention to customer requests. These issues reflect a lack of attention to detail and the failure to meet customer expectations.
2. Lack of customer appreciation: One customer mentions feeling offended when she did not tip, highlighting a potential lack of appreciation for customers who may choose not to tip. This can create a negative experience and may discourage customers from returning or recommending the salon to others.
3. Rude staff: One customer specifically mentions that a staff member was rude and did not listen to her requests or let her choose a color. Rude behavior can create a hostile environment for customers and negatively impact their overall experience at the salon.
4. Inconsistency in service: While some customers have had positive experiences, others have had negative experiences. This suggests a lack of consistency in service quality, where some customers may receive a satisfactory experience while others do not. Inconsistency can lead to uncertainty among customers and make it difficult for the salon to build a strong reputation.
Based on the comments provided, it can be concluded that Magic Nail II has certain strengths such as quick service, reasonable prices, a nice atmosphere, and a willingness to accommodate customers. However, the salon also has weaknesses such as poor quality service, a lack of customer appreciation, rude staff, and inconsistency in service. These weaknesses can significantly impact the reputation of the salon and lead to customer dissatisfaction.


Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location