Luxury Nails Info
- 14643 Mercantile Dr N Suite 106, Hugo, MN 55038 United States of America
- +1 651-426-0075
- [email protected]
- +1 651-426-0075
- +1 651-426-0075
Best PlaceJuice Reviews
I have been coming to Luxury Nails for approximately 1 year. In the beginning I really like them and I always ask for the same Nail Tech each time that I came. Always gave a 20% tip. 3 weeks ago I went in for a pedicure and a manicure. I have to say that I do have a problem with relaxing when someone is working on my hands. I also seem to like to help with the dipping which I know I shouldn't. Whenever they say relax, I always apologized I don't mean to do it. When they were doing my nails and grinding the old polish off, they were doing it for so long that it was burning really bad to the point that I jerked my hand and just about knocked the plastic shield off the table. I understand that it was probably accidentally done but it didn't just happen once that day it happened about four or five times. After they were done doing the grinding, they made the comment, at least there was no blood. I also tried to help with the dipping and they said to me if you like to help so much why don't you do it yourself? This offended me. I decided not to go to their website and leave a bad review but to try someone different for my next appointment. I asked to speak to management before the person started on my nails to tell them what happened last time I was there. After the new tech finished my nails, I was informed that next time I came it would be $5.00 more because my nails were so long. It takes more time. Do these look that long to you? I won't be back... Last night I got a phone call from the manager apologizing to me for what happened. Asking me to please come back. Told me I would not be charged extra because my nails were long. It was a nice gesture, but I will not go back there. It would be a very uncomfortable atmosphere after what happened.
Called a few days in advance to make an appointment for 4 manicures. They were able to get all of us in. We had a lovely time and the nails were beautiful! Definitely going back.
Update- back for the 2nd time and just as happy! My questions were answered and my nails are exactly what I wanted!
Great experience. Was a walk in on Sunday around 1030. I was respectfully greeted and welcomed in. I was promptly seated and my nails were completed. Super affordable. Absolutely awesome, clean, professional salon.
I wish I could rate 10 stars. I came in with short nails (I'm an anxious nail biter), with a picture of what I wanted for my trail wedding nails. I asked for what is in the pic on the right minus the 3D flowers and rhinestones. Just a painted flower with the same coverage. Chin NAILED IT! ;) They turned out perfect. They are even, very natural looking and the perfect length. I used to always have long nails and on occasion get them for pictures ect. This is the best 1st set of nails I have ever gotten! Thank you Chin!
My friends and I absolutely LOVE going here! They have and continue to be the kindest nail place I have been to. Nita is truly the sweetest and the best nail artist. They do not chip and she is super fast while doing an amazing job. Highly recommend if you are looking for a nail place in the Hugo area!
I absolutely love Luxury Nails. I see Li at least once a month for a fill and pedicure. Be sure to call ahead and make an appointment as they are often booked out a couple days, but they’re absolutely worth the wait.
This nail salon is by far the best! Everyone is so friendly, very professional and pay close attention to detail. It is also extremely clean! They will never rush threw a service. You really feel pampered when you walk out the door. Nita is my go to girl and she never disappoints. Very sweet and kind. Any one you have your appointment with you will be happy. Thank you.
I have been coming to Luxury Nails every two weeks since they opened over 10 years ago; you will not find a better nail salon. All the nail technicians are polite, professional and take pride in what they do. I have never had a bad maincure or pedicure and they give honest feedback when asking about which product is best for your nails. There is a reason why you should call first and make an appointment ....they book up fast because they are so good!
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Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointment required
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Appointments recommended
Payments
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Checks
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Debit cards
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Credit cards
Place Pictures
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