Luminous Nails & Spa Info
- 4123 W Genesee St, Syracuse, NY 13219 United States of America
- +1 315-218-6888
- [email protected]
- +1 315-218-6888
- +1 315-218-6888
Best PlaceJuice Reviews
My friends and I went in for fills and were all very pleased with our service. Very professional and my manicurist was able to fix the shape of my nails from my previous set. Will definitely be returning in the future.
Beautifully done nails and I'm super happy with them. The man at table 7 was really patient and I'm so pleased with his work. Highly recommend for nail art!
I went in for a fill on a set from another salon that was done so poorly. Both my techs fixed my nails right up! They’re absolutely beautiful now and the length I wanted! Thank you guys so much for such great, fast service! And prices cannot be beat! I don’t think I’ll ever go anywhere else again! Their salon is also super clean and they have a great atmosphere! Thank you!!
All of the staff here are so friendly and talented. I came to Luminous with a horrifically botched set last month and they made me feel so much more confident in my nails. Today was my second time and needless to say, I’m impressed. Don’t see myself going anywhere else!
I went to Luminous two days ago to receive a standard pedicure (not gel). I was preparing for a vacation. Upon treatment, without asking, the women working on my toes decided to cut what she thought was an ingrown toenail (it was not). I was unaware this was happening (I was looking at my phone) until I felt a sharp pain. I looked down to see she was pulling on a good sliver of my toenail. The next day I started to experience swelling and pain in the whole toe nail. I actually had to remove the nail polish so I could take a better look at what was going on. I couldn't sleep through the night because of the discomfort. I couldn't walk the next day. I went to urgent care the second day (today) post pedicure to find out I had an infected toe nail. I am now on antibiotics right before I go on my vacation. Awesome.
10/10 recommend. They do an amazing job everytime! I absolutely love all the designs I have gotten so far!
I have gone to this place for a few years and never had a problem till today. I showed them what I wanted and did the complete opposite. The colors are wrong and the paint job wasn’t good. My sister also got her nails done the paint job was not good either. I payed $100 total and I am beyond mad. I cried in my car after.
Tldr; Kind and friendly service that doesn't feel rushed, even during the busiest of days. My feet and legs feel great and the chair massagers we're great too.
When my girlfriend and I entered we saw that it was a very busy day. We were worried they wouldn't be able to get to us even though we had an appointment. We quickly felt at ease and even though it was a full house the service we received made us feel like we were the top priority. Great experience!
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Quick Facts About Luminous Nails & Spa
Luminous Nails & Spa appears to have several strengths, based on the comments provided by customers. Firstly, the salon is praised for its professional service and skilled manicurists. Customers mention that their technicians were able to fix and shape their nails, even correcting mistakes from previous salons. This suggests that the staff at Luminous Nails & Spa are experienced and knowledgeable in their craft.
Another strength of the salon is their ability to create beautiful and creative nail art. Customers specifically mention being pleased with the nail art done by a particular technician at table 7. This indicates that the salon has talented artists who can cater to various design preferences.
In addition, the overall service experience at Luminous Nails & Spa seems to be positive. Many customers commend the friendly and welcoming nature of the staff, as well as their ability to make customers feel comfortable and confident. This creates a pleasant and enjoyable atmosphere for customers to relax and receive their treatments.
The salon is also praised for its cleanliness, which is an essential aspect of a nail salon. Customers mention that the space is well-maintained and hygienic, which is crucial for the safety and satisfaction of customers.
Furthermore, Luminous Nails & Spa is commended for its fast service. Customers mention receiving great results in a short amount of time, suggesting that the salon is efficient and able to accommodate busy schedules.
Affordability is mentioned as an additional strength of Luminous Nails & Spa. Customers point out that the prices at the salon are competitive and reasonable. This is an attractive aspect for potential customers who are price-conscious.
Despite these strengths, there are also some weaknesses that can be inferred from the comments. One customer describes an unpleasant experience with a pedicure, where the technician mistakenly cut their toenail and caused an infection. This indicates a lack of attention to detail or poor training of the staff, which can be a significant weakness for a nail salon.
Another customer expresses dissatisfaction with their nail paint job, stating that the colors were incorrect and the overall quality was not up to their expectations. This suggests that there may be some inconsistency in the work delivered by different technicians at the salon.
It is also worth noting that one customer mentioned feeling rushed during their visit. While this may have been an isolated incident, it indicates a potential weakness in managing time effectively during busy periods. It is essential for customers to feel that their treatments are not rushed or compromised, even during peak hours.
In conclusion, Luminous Nails & Spa has several strengths such as professional service, talented technicians, friendly staff, cleanliness, fast service, and competitive prices. However, there are also weaknesses such as occasional lapses in attention to detail, inconsistency in nail paint jobs, and a potential feeling of being rushed during busy periods. Addressing these weaknesses can further improve the overall customer experience at Luminous Nails & Spa.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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