Lucky Nails Info
- 10754 Washington Blvd, Culver City, CA 90232 United States of America
- +1 310-204-6507
- [email protected]
- +1 310-204-6507
- +1 310-204-6507
Best PlaceJuice Reviews
Love this place! As soon as we walked in we got helped. I showed the guy a pic of the style I wanted and gor sent over to Kevin. Light hands on his work. My daughter also got a full set and she also ???? her nails. Very satisfied.
Lucky nails still my favorite nail shop. Thanks to Mrs. Janet that knows how to work on my nails . She has such a soft hand on work, that at times I kept bobbing my head from feeling sleepy and the atmosphere being so calm and quite.
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Quick Facts About Lucky Nails
Lucky Nails has several strengths that are evident in the comments provided. Firstly, a common theme mentioned is the friendly and skilled staff. Customers appreciate being greeted and assisted as soon as they walk in the door, and they mention specific nail technicians who have light hands and provide great quality work. The personal touch and attention to detail contribute to a positive experience for customers.
The cleanliness of the salon is also mentioned as a strength. Customers appreciate the fact that they are asked to wash their hands upon entering, which demonstrates a commitment to maintaining a clean and hygienic environment. In addition, the salon follows COVID-19 CDC regulations, which further reassures customers of their safety and well-being.
Another strength is the range of services offered at Lucky Nails. Customers mention getting various types of manicures, including gel nails and dipping powder. The fact that the salon offers these options shows that they are keeping up with current trends and providing customers with a wide variety of choices. This appeals to customers who are looking for the latest nail techniques and styles.
Customer satisfaction is also evident in the comments. Many customers express their love for Lucky Nails and mention that it is their favorite nail shop. They appreciate the quality of work, the cleanliness of the salon, and the friendly staff. It is clear that these aspects contribute to a positive overall experience for customers.
However, there are some weaknesses that can be identified from the comments as well. One customer mentions being charged an extra $2 fee for using a credit/debit card. While this may not be a significant amount, it can still be seen as an inconvenience for customers who prefer to pay with cards. In a competitive market, businesses should strive to make payment processes as seamless and convenient as possible.
Another weakness mentioned is the dissatisfaction of one customer with their nails. They mention that their nails were horrible and even broke after just two days. The customer further expresses their disappointment with the lack of response from the manager when they brought up their concerns. This indicates a potential lack of accountability or problem-solving skills on the part of the management team. It is crucial for businesses to address and rectify customer complaints to ensure customer satisfaction and loyalty.
Furthermore, one customer mentions that they are moving on from Lucky Nails due to consistent dissatisfaction with their nails over time. This suggests a possible inconsistency in the quality of work provided by the salon. While some customers have had positive experiences, it is essential for the salon to ensure consistency and address any issues that arise to retain customer loyalty.
In conclusion, Lucky Nails has several strengths, including friendly and skilled staff, a clean and hygienic environment, a wide range of services, and overall customer satisfaction. However, there are some weaknesses that should be addressed, such as extra fees for card payments, inconsistent quality of work, and a lack of responsiveness to customer concerns. By addressing these weaknesses, Lucky Nails can further enhance its strengths and provide an even better experience for its customers.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places