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Lucky Beauty Supply Inc

+1 516-771-0271
1685 Grand Ave, Baldwin, NY 11510 United States of America
Open Today: 09:00 AM - 08:30 PM


Service options
  • In-store shopping
Health & safety
  • Mask required
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Quick visit
  • NFC mobile payments

Best PlaceJuice Reviews

My favorite beauty store in Long Island. They have everything you need and price is ????????
Lucky's is a Baldwin landmark! Everyone I know goes here for beauty supplies for years. They do have good quality wigs despite what people say if you know the difference between synthetic and human hair. They always have everything you need and the staff is supper friendly and helpful. Been coming here since elementary school and I'm now in college!
I want to write this review, so people truly know the type of business that is ran here.
My mother has been a loyal Lucky’s customer since she moved to Long Island in the 90’s. Lucky’s has been a go to for my family, my friends, my friend’s families, and others across Long Island.
With that being said, shop over there at your own risk. My mother, who has been a loyal customer for over 20 years and probably contributed thousands of dollars of her hard earned money to this business received terrible treatment around August/September.
My mother told me, the lady behind the counter yelled at my (now elderly) mother with heart problems and belittled her so bad she does not want to step in there again. She was trying to return an item that she had bought no more than 10 minutes before she attempted to return it. Instead of speaking to her with kindness and as a customer, she spoke so nasty to my mother, my mother called me very upset and said she never wants to go back there again.
They already had a bad reputation when Fox Beauty Supply in the same shopping plaza made complaints of how Lucky’s tried to sabotage their business.
As a minority, it’s very disgusting to see my mother treated so poorly and yelled at so bad that she had to call me and let me know what was going on.
Being said, Ali and the other kind black people who work in the store are not the problem. They have always been kind and loving to us.
Clearly I can’t say the same for the Asian owners.
My mother and I will shop where we are respected. Do not shop here if you want to be disrespected, no matter if you shopped here for over 2 decades. They don’t care. They’re quick to take your money, but slow to respect you.
Fox Beauty is in the same shopping center and black owned. Feel Beauty is across the street. Explore your options before settling for disrespect
These people watch you like they think you are going to be stealing. I don't like it! I've been going there for over 10 years but still get the same treatment. Shame on all of you.
Really nice customer service and great selection of beauty goods! Hope to come back and check out some more products soon.
LUCKYS is a great store with a variety of products and prices. With the recent renovation it is more spacious. The staff is very friendly and helpful. I have been a customer for many years.
Lucky supply store has been in the same place for years. They almost have everything you need to feel beautiful.They even have a room for wigs. They changed all the lighting to florescent lighting which got me dizzy. They do cater to woman of color
Everyone is friendly and has been there for years and they remember you
The best and organize beauty supply store.
Their is one gentleman whose been there for years . He is knowledgeable on all the products there which is amazing. I absolutely love it.

Quick Facts About Lucky Beauty Supply Inc

Lucky Beauty Supply Inc., located in Long Island, has several strengths and weaknesses based on the comments provided.
One strength of Lucky Beauty Supply is its wide selection of beauty products. Multiple comments mention that the store has everything customers need, with one commenter specifically praising the variety of products available. This variety allows customers to find the exact products they are looking for, making it a one-stop shop for all their beauty needs.
Additionally, Lucky Beauty Supply is praised for its customer service. Commenters describe the staff as friendly, helpful, and knowledgeable. One commenter even mentions a specific employee who is highly knowledgeable about the products sold in the store. This level of customer service creates a positive shopping experience and builds customer loyalty.
Another strength of Lucky Beauty Supply is its longevity and reputation within the community. The store is described as a Baldwin landmark and has been serving customers for decades. Multiple commenters mention that they have been shopping at Lucky Beauty Supply for many years, illustrating the store's ability to maintain a loyal customer base. This reputation and longevity within the community can attract new customers and guarantee a steady stream of business.
However, Lucky Beauty Supply also has some weaknesses highlighted in the comments. One commenter details a negative experience where their elderly mother was yelled at and belittled by an employee. This incident showcases a lack of respect and poor treatment towards customers, potentially driving them away from the store. Additionally, this negative experience is accentuated by the fact that Lucky Beauty Supply has a history of trying to sabotage neighboring businesses, as mentioned in the comments.
Another weakness mentioned in the comments is the perception of racial discrimination. One commenter mentions being treated poorly as a minority, while also contrasting the treatment received from certain employees of different racial backgrounds. This raises concerns about unequal treatment based on race within the establishment, which can lead to a loss of trust and reputation in the community.
Furthermore, some commenters express discomfort with the store's policy of watching customers closely for potential theft. This treatment makes them feel unwelcome and distrusted, despite being long-time customers. This creates a negative shopping experience, as customers may feel judged and scrutinized.
In terms of the physical environment, the recent renovation is mentioned as a positive change, as it made the store more spacious. However, some customers mention that the fluorescent lighting used in the store made them feel dizzy. This issue with lighting can be a potential drawback for customers who may find it unpleasant or uncomfortable to shop under those conditions.
In conclusion, Lucky Beauty Supply Inc. has strengths in its wide selection of beauty products, good customer service, and a long-standing reputation within the community. However, it also faces weaknesses in terms of poor treatment of customers, potential racial discrimination, and discomfort caused by the store's security measures and lighting choices. These weaknesses can negatively impact the overall customer experience and potentially drive customers away from the store.

Place Pictures

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Opening Hours

Monday 09:00 AM - 08:30 PM
Tuesday 09:00 AM - 08:30 PM
Wednesday 09:00 AM - 08:30 PM
Thursday 09:00 AM - 08:30 PM
Friday 09:00 AM - 09:00 PM
Saturday 09:00 AM - 08:30 PM
Sunday 09:30 AM - 07:00 PM

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