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Lovely Nails

+1 540-678-3809
2246 Valley Ave, Winchester, VA 22601 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

Absolutely in love with my nails. Always my go to salon. She did exactly what I asked for, and better. I know how tedious putting those gem stones on is. But she did it with a smile on her face. Very friendly staff, customer service on point. Good prices. For what they do I believe they deserve more. That’s why I tip as much as I can every time :) !! Second good review from me, and I’m positive more to come. If you think of going to a nail salon in winchester choose this one
I stopped in here after work today without having called or made an appointment and I was absolutely blown away by the service I received! I cannot thank or recommend Amy enough! I had a set done from two different nail salons and was not pleased with their work so I decided to try Lovely Nails for my fill this time. The set that I had was so thick I felt like I wasn’t able to move my fingers around freely. I asked her to take the old set off and put on a completely new, fresh set. She was awesome and very patient with me and made sure through the entire process that I liked the length, thickness, filing, shape, and nail polish. This is also the first place that I’ve been to that hasn’t cut into my skin around my cuticles making them bleed. Amazing service and very reasonably priced. I will be coming back as a regular at this location from now on!
We had two pedicures done. The whole experience was very relaxing and comfortable. The two men who did our pedicures took their time and made our toes looks amazing! I highly recommend this nail shop!
Took my daughters to get their nails done just before 4pm. Waited a bit and we decided to leave. We've been here before and had great service without appointment. Talked with a lady who had been waiting since 3 pm. We will try again, maybe with appointment!
Amy did an awesome job with my nails. They look great and I will be back.
Love this place! Makes me feel at home. Everyone is so friendly and welcoming. Sometimes u might have to wait but u won't leave disappointed...
I was a walk in, never been there before. They sat me down and were super friendly. Their prices were way lower than I expected. I got an acrylic set, and dip powder. Their colors are beautiful and normally going to nail salons I have to pick a few colors off their nail options because they end up telling me they don't have the color I wanted but this place was stocked :)) she took her time, and was super gentle. Best nail set, and customer service I've ever had from a nail salon. Also I came in about 30 min before they closed but they still took me in and worked almost an hour after closing time. I'm not really a review writer but I was so suprised/pleased with this place. Definitely my main salon now! ???? btw I had amy. She was amazing
Now the second time this has happened to me at this salon- i call and make an appointment and end up waiting for an hour. NOT the right way to run a business. extremely frustrating and unprofessional. this is now the second time i’ve had to get up and leave.

Quick Facts About Lovely Nails

Lovely Nails Place, based on the comments provided, has several strengths that contribute to its positive reputation and customer satisfaction. These strengths include the staff's excellent customer service, skilled nail technicians, reasonable prices, relaxing atmosphere, and the availability of a wide range of color options for nail services. Additionally, the salon is praised for its attention to detail, professional service, and ability to accommodate walk-ins.
Firstly, Lovely Nails Place is commended for its friendly and welcoming staff. Customers appreciate the pleasant and warm environment created by the employees, which makes them feel comfortable and at home. The staff's friendliness contributes to the overall positive experience of the customers, making them more likely to become regular patrons.
Secondly, the salon is lauded for its skilled nail technicians. Customers mention that the technicians demonstrate great attention to detail, ensuring that they exceed the expectations of the customers. This skill is particularly evident in the comments regarding the application of gemstones and the process of nail filling. The technicians' ability to carry out these tasks with precision and a smile is seen as a strength of the salon.
Reasonable prices are also highlighted as a positive aspect of Lovely Nails Place. Customers believe that the services provided are of high quality and warrant higher prices. Therefore, the affordability of the salon's services is seen as a strength. Some even express a desire to tip the staff more due to their satisfaction with the provided services.
The relaxing and comfortable atmosphere of the salon is another strength mentioned by customers. They appreciate the time taken by the pedicure technicians to ensure a soothing experience during the service. The comfortable setting contributes to customer satisfaction and encourages them to recommend the salon to others.
Furthermore, the availability of a wide range of color options is emphasized in the comments. Customers enjoy having a large selection of colors to choose from, which is not always the case in other nail salons. This variety ensures that customers can find their preferred shades without compromise, further enhancing their experience and satisfaction.
On the other hand, there are a few weaknesses that can be observed from the comments. One recurring issue is the waiting time, particularly when customers have made appointments. This can be frustrating and seen as unprofessional, resulting in customers leaving the salon without receiving the service they intended to. This issue may impact customer loyalty and could be detrimental to the salon's reputation if not addressed.
In conclusion, Lovely Nails Place demonstrates several strengths that contribute to its positive reputation. These strengths include the friendly and skilled staff, reasonable prices, relaxing environment, wide range of color options, and attention to detail. However, there are weaknesses that need to be addressed, primarily regarding long waiting times despite having made appointments. By addressing these weaknesses, Lovely Nails Place can further enhance its strengths and maintain its positive image in the eyes of customers.


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Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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Location