Los Panchos Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
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My buddy and I traverse the cuts, back alleys and off bear dive bars, greasy spoons, the occasional fine dining spot and service type businesses. So it is a wednesday evening and it is decided my Son needs a haircut and I remember this little barbershop near home on Douglas and they were still open so We headed over.
Los Panchos Barber shop is located in the strip mall on the east side of Douglas at River. They are between Five Star Market and Dominos behind the Shell station. Although parking wasn't an issue this evening, often this isn't the case, spaces are limited. It is fairly well lit but there are usually some sketchy types milling around so be aware.
These days I always take a businesses Covid-19 prptocals into account when writting a review and Los Pancho's did a great job. There were people ahead of us on the waiting list so they took my phone number and asked us to wait in our car. My Son's temperature was taken and they had no more than three customers in the shop at any time. They take Covid seriously and I applaud them for that. They were fast and efficient and with ten people ahead of us and only two stylists our wait was aproximatly thirty minutes. My Son's stylist Avalid did a wonderful job and we were both happy with the cut.
Too expensive for a haircut $25. This place used to be the best barbershop when they first started free drinks and great service also reasonable prices. Hope they go back to there old ways. Best wishes to you
I have been coming to this barber shop for over 7 years. Everything use to go so well. Great barbers, great service and great haircuts. But the quality has significantly dropped off. You can ask for the same haircut from each barber and get a completely different cut from each barber... There is no consistency. It's a hassle to constantly go back to have them fix their mistakes. When you try to question your cut, to some barbers, they try really hard to convince you your cut is fine even though it not. They're fading skills is really sub par. The only good barber left is the owner. If you do come to this place, try to get the guy with the glasses, he's the last good barber there. I sadly have find a new barber shop.
We just moved to the area and had been coming to this barber shop for it's proximity to our home. Yesterday, my husband took in my son's for a haircut. He was approached by an employee named Francisco. Francisco asked my husband if the boys cry when they get a haircut. My husband replied, "sometimes." Francisco then said in a rude tone, "oh, no I can't do it." When my boys got home, I called this shop. A man answered me and I asked for the name of the employee who DENIED us SERVICE. He didn't answer my question and played dumb by saying "there are no boys here right now." Again, I asked for his name, but he didn't give me his name and he HUNG UP the phone on ME. He had the nerve to HANG UP on a customer!! That was EXTREMELY RUDE!! To make matters worse, the next day, I spoke to the owner of the business and he said, "I already spoke to your husband. I am DONE with YOU GUYS!" I have never experienced anything like this before. This business doesn't care about their customers. This business thrives on customers, shame on them for treating their customers HORRIBLY!! DON'T come HERE, GO somewhere ELSE, somewhere that is going to treat with respect.
I've been coming here for years but as time passes their quality for their customers has dropped and it's embarrassingly noticeable.
It's frustrating dealing with their hours because they're not congruent with the ones posted on the front door, it's never consistent.
The owner which I believe is the one closest to the the door (a young man) cant hold a conversation without getting agitated or defensive with customers from a simple question being asked as I witnessed him throwing a fit.
Generally very busy shop unless you go in during school hours, Sunday afternoon or early morning time. There's a older gentleman that runs this store who is very rude and abrasive with people especially who he doesn't want to cut their hair. I went there once waited over 30 mins and I was getting both my kids haircut he took the gentleman afterus skipped my children multiple times because he didn't want to service my son. He picks and chooses who he caters to. Generally the women who cut there give wonderful haircut's.
Ok, so its not Super Cuts customer service but you're in and out. I have been taking my son for fades and hair trims here for about 2 years and have no complaints. FYI Weekdays are WAY less busier than weekends.
Asked for the back to be faded a little higher after the cut. Was told I would be charged for a 2nd haircut… I tip them all well on a weekly basis. Y’all lost a customer and keep up the piss poor attitudes you’ll keep losing more.
Quick Facts About Los Panchos Barber Shop
Los Panchos Barber Shop has several strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentions that Los Panchos Barber Shop follows strict Covid-19 protocols. They take customers' temperatures, limit the number of people in the shop at any given time, and ask customers to wait in their cars. This shows that the barbershop prioritizes the health and safety of its customers.
Another strength mentioned is the efficiency of the barbershop. Despite having ten people ahead in line, the wait time was only approximately thirty minutes. This indicates that the barbershop values their customers' time and tries to provide speedy service.
The quality of the cuts provided by the barbers is mentioned positively by some customers. One commenter specifically praises the work of a stylist named Avalid. This suggests that there are skilled and talented barbers at Los Panchos Barber Shop.
Additionally, the affordability of the haircuts is mentioned favorably in some of the comments. One customer appreciates the reasonable prices when the barbershop first started but expresses disappointment that they have become more expensive. This indicates that the barbershop used to offer good value for money.
Moving on to the weaknesses, a common complaint among customers is the inconsistency in the quality of haircuts. One customer mentions that different barbers in the shop provide completely different cuts even when asked for the same style. This lack of consistency is frustrating and requires customers to return to have mistakes fixed.
Another complaint is that the fading skills of some barbers are below par. This suggests that the barbers may not all possess the same level of skill and expertise, leading to varying results for customers.
Customer service also seems to be a weakness for Los Panchos Barber Shop. One customer recounts a negative experience with an employee named Francisco, who was rude and unwilling to provide service. Another customer mentions that the owner became defensive and agitated when interacting with customers. These instances of poor customer service can leave a negative impression on customers.
The barbershop's hours are also mentioned as inconsistent and frustrating for customers. This lack of congruence between posted hours and actual operating hours can lead to confusion and inconvenience for customers.
Finally, there is a complaint about an older gentleman who runs the store being rude and abrasive towards certain customers. The customer highlights that this individual picks and chooses who he wants to service, and this behavior is unwelcoming and discriminatory.
In conclusion, Los Panchos Barber Shop has strengths in its adherence to Covid-19 protocols, efficient service, and skilled barbers. However, it has weaknesses in terms of inconsistent haircuts, poor customer service, inconsistent operating hours, and instances of rudeness by certain employees. Addressing these weaknesses could improve the overall customer experience at the barbershop.
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 08:00 AM - 07:00 PM |
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