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Loraine's Dominican Beauty

+1 585-458-4247
110 Lake Ave, Rochester, NY 14608 United States of America
Open Today: 10:00 AM - 05:00 PM

Amenities

Health & safety
  • Mask required
Accessibility
Payments
  • Cash-only

Best PlaceJuice Reviews

My Wife always leaves this Salon looking simply Amazing, she loves the girls & is treated life family ❤️ I recommend it to the world!!!
They are always good and reliable. Their wash and sets are great and they also wash extensions. I usually bring my own bobby pins for them to curl my hair and pin curl it for me to take down later. My curls lasts for days!
Overall it was a eh experience she was working on my hair while working on someone else’s extensions which felt unprofessional like moving back and forth clipping someone’s extensions in while working on my hair with one hairstylist.
Felt rushed for the amount I paid. my hair was pretty dry afterwords and they didn’t take there time they left me under the dryer then did a quick finish and there’s was no one that spoke English which made it harder…it didn’t last due to it being so dry caused dandruff but it was straight…
I love it ???? great services good price and the
Way the treat you with respect ????
Service is typically quick and the prices are affordable. I always over tip because the girls are just so good at their job and always do exactly what I request with my hair.
Very nice place, stylish atmosphere and most important good service and good job on my daughters hair. She was happy!
Wonderful job in and out. Hair was Amazing.
One stylist kept touching my scalp with the heat and it was painful and glances gave her looks hoping she'd take a hint not to burn me. She act like she can't speak English. She spoke in spanish to the other lady styling hair ( a regular, but not Lorraine)and that lady hit me in the head with her fingers to mock me. They can be bullies to Black women. This happened about 3 years ago.

Quick Facts About Loraine's Dominican Beauty

Loraine's Dominican Beauty place appears to have a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses, let's analyze the comments provided.
Starting with the strengths, several customers mentioned that they were satisfied with the services provided at Loraine's Dominican Beauty place. One customer stated that their wife always left the salon looking amazing and loved the way she was treated like family. This suggests that the salon has a friendly and welcoming atmosphere, which contributes to a positive customer experience. Additionally, another customer mentioned that they always have a good and reliable experience at the salon and praised the wash and set services, as well as the ability to work with extensions. The fact that the customer brings their own bobby pins indicates that the salon is open to accommodating individual preferences.
Another strength highlighted by customers is the respectful treatment they received. One customer mentioned that they were treated with respect, which suggests that the staff at Loraine's Dominican Beauty place values their customers and prioritizes providing good customer service. Additionally, another customer mentioned that the stylist did exactly what they requested with their hair, indicating that the salon listens to and delivers on customer preferences.
Affordability and quick service are also mentioned as strengths. One customer mentioned that the prices are affordable, which may make the salon more accessible to a wider range of customers. Additionally, another customer praised the quick service, indicating that the salon is efficient in delivering their services.
Moving on to the weaknesses mentioned in the comments, one customer had a negative experience where they felt rushed and their hair became dry after the visit. They mentioned that the stylist was working on someone else's extensions while providing the service, which they perceived as unprofessional. This highlights a potential weakness in the salon's time management and ability to focus on individual customers.
Another negative experience mentioned was the lack of English-speaking staff, making it harder for some customers to communicate their needs. This can be seen as a weakness, as effective communication is crucial in ensuring customer satisfaction.
Additionally, one customer had a particularly negative experience where they felt disrespected and were physically hurt by the stylist. This comment suggests potential issues with professionalism and customer care, which is a significant weakness for any salon.
In summary, the strengths of Loraine's Dominican Beauty place include the ability to deliver excellent results, a friendly and respectful atmosphere, affordability, and quick service. However, there are weaknesses in terms of time management, communication barriers due to a lack of English-speaking staff, and instances of unprofessional behavior. Efficiently addressing these weaknesses could significantly improve the overall customer experience at Loraine's Dominican Beauty place.


Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 05:00 PM
Wednesday 10:00 AM - 05:00 PM
Thursday 10:00 AM - 05:00 PM
Friday 09:00 AM - 05:30 PM
Saturday 08:00 AM - 05:30 PM
Sunday Closed

How to go there

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