Lindberg Suites Info
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Bitte seid vorsichtig bei dieser Unterkunft und versucht sie zu vermeiden. Grund hierfür ist, dass sie die reservierte Kaution auf eurer Kreditkarte direkt abbuchen und eben nicht reservieren.
Das fällt erst bei der nächsten Kreditkartenrechnung auf. Die Unterkunft reagiert nicht auf Emails. Telefonieren ist natürlich schwierig als Deutscher in den Staaten.
Ich hätte der Unterkunft gerne mehr Sterne gegeben, aber in meinen Augen ist das einfach eine Touristen Abzocke. Ich werde nun meine Bank einschalten die das Geld hoffentlich wieder zurückholt.
Wenn ihr also keinen Stress haben wollt, schlaft woanders. Es gibt genug Unterkünfte. Des Weiteren befindet sich das Hotel direkt an der Straße, was ziemlich störend beim schlafen ist.
Edit: 08/18/22
Then why you’re not answering to my emails I sent you? Sure we had a good stay with you guys but it’s not wonderful if you don’t answer to my emails and I’m worrying about my money. Normal Hotels blocking the amount on your credit card and do not book it. So that’s not the best way to handle customers and that’s why I’m disappointed you and rated you 1 star. I never ever waited 10 days to get my deposit back so that’s not professional. But anyways. Have a great day!
Amenities
Quick Facts About Lindberg Suites
Lindberg Suites Place, based on the comments provided, has both strengths and weaknesses. Below is a detailed analysis of the strengths and weaknesses of the place:
Strengths:
1. Great location: One of the positive aspects mentioned in the comments is the great location of the Lindberg Suites Place. A good location can attract tourists and provide easy access to nearby attractions and amenities.
2. In-room jacuzzi: Another positive aspect highlighted in the comments is the presence of an in-room jacuzzi. This amenity can be appealing to guests who are looking for a relaxing and luxurious stay.
Weaknesses:
1. Issues with reservations and deposits: According to one comment, Lindberg Suites Place has been accused of directly charging the reserved deposit on the guests' credit cards instead of reserving it. This can cause significant financial inconvenience for guests and may result in mistrust towards the establishment.
2. Lack of responsive communication: Multiple comments mention a lack of response from Lindberg Suites Place to emails and difficulties with telephone communication. This lack of responsiveness can lead to frustration and hinder effective communication between guests and the establishment.
3. Poor cleanliness and maintenance: Several comments highlight issues with cleanliness and maintenance. Guests complain about dirty rooms, broken amenities such as blinds, paint chipping, and a broken microwave. These issues can greatly detract from the overall guest experience and demonstrate a lack of attention to maintenance and cleanliness.
4. Lack of standard amenities and services: One comment mentions that Lindberg Suites Place is not a hotel but an Airbnb pretending to be one. Guests complain about the lack of standard hotel amenities, such as on-site staff, air conditioning, hairdryers, and a functional hot tub. These shortcomings can lead to disappointment and dissatisfaction among guests who expect certain services and amenities when booking a hotel.
5. Customer service issues: Guests in the comments describe poor customer service, including offensive responses from the manager when confronted about cleaning issues and being told to leave by the manager. A lack of professionalism and unsatisfactory customer service can leave guests feeling frustrated and dissatisfied with their experience.
6. Refund difficulties: One comment mentions the difficulties faced when trying to obtain a refund. Delays in refunding the deposit, as well as challenges in getting a refund through formal channels, can result in additional stress and dissatisfaction for guests.
7. Noise disturbance: The place is located directly by the street, according to one comment. This can result in noise disturbances during nighttime, interrupting guests' sleep and causing discomfort.
Considering the strengths and weaknesses mentioned in the comments, it is evident that Lindberg Suites Place has several significant weaknesses. Issues with reservations, cleanliness, maintenance, lack of amenities, and poor customer service can greatly impact guests' experiences and perception of the establishment. These weaknesses should be addressed in order to improve the overall quality and reputation of Lindberg Suites Place.
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