Legends Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Payments
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NFC mobile payments
Best PlaceJuice Reviews
The salon is absolutely horrible. One of the worst I’ve been to. I just got a full set of acrylic nails, and the woman didn’t even go down to my cuticle. I asked for pink and white and she said she would just “paint on the white”. Not what I wanted. I told her that’s not what I wanted but she’s already done two fingers and said it was too late. Are you kidding me!? Her English was so bad she couldn’t understand basic words I guess. My nails are bumpy and none of the shapes are the same…. Literally, run from this place. Total trash and a waste of money .
My daughter and I went in on a last minute "appointment". I had called to make an appointment, and the lady that answered didn't bother setting an appointment, just told me to come in. Okay, no big deal. My daughter and I just wanted basic pedicures, and I think that annoyed my tech. She barely talked to me, and as you can see did a poor job on making sure the paint would stay. I've had better pedicures that the polish lasted for months. This is only one month after the service. I think next time we'll go somewhere else and pay more for better quality and great service.
I originally went to this place in an attempt to fix my last acrylic disaster. They took it all off, fixed the shape and they were a reasonable price. I have gone continually to this place about 4 times, every 3 weeks for a fill. I am able to make appointments the same day and they take card. They are constantly good at starting me at my appointment time. I have a favorite tech but I have had 3 separate people work on my nails and they have all done a good job. I have also been getting matte which takes a higher skill level and smoother surface during prep. I am in and out under 40 minutes, with no cuts or hot spots during dremel work. Very happy with this place!
Terrible. Avoid at all cost.
Male manicurist did my gel mani. Left the salon with aching nails and fingers. Plus, the cold weather worsened the pain. My nails have never been this extremely thick in all years I did mani. Now 3 days later im seeing bubbles ????
Paid $45 + additional $25 for taking off my gel pedi!!! Horrible. Then of course “tip” for the nonsense chat!
The lady that did my nails was overly rough, making me bleed and did not change tools. She rushed the gel polish application and only did one coat. My nails are super thick, bumpy, misshapen, and there’s extra acrylic on the skin around my nails. Very disappointed in this service.
I didn't like how they did my nails ???? it looks out grown ???? and, I just barely got them done ???? last weekend.
A blessing to say the least!!! I went in with broken acrylics that had just been put on from another place. Legends nail spa insisted on doing a new set even though they would have to stay late! Everyone there is so welcoming, and it was a dream experience! I will be going there from now on!!!
It can be rough finding good nail service here. Then one day I saw my friend with beautiful nails and she told me about Legends Nails & Spa well I'm so glad I tried them! My nail tech James did an excellent job on my nails for my anniversary last month. Really took his time to do all the steps proper yet very skilled and not slow either. The pedicure was also very nice, although I didn't get the young lady's name she did an awesome full spa pedicure as well. Very relaxing and her leg/foot massage was very good. You can tell the techs here are about their business, they didn't bad mouth clients in a foreign language or are rude and super late but taking their time and producing beautiful nails each time. A clean nail spa that actually FELT like a spa! I looked around and saw clients with beautiful nails and so were mine. Best nail service I've received in Reno thus far. Glad to finally have a go-to. Thanks Legends Nails & Spa :)
Quick Facts About Legends Nails & Spa
Legends Nails & Spa has both strengths and weaknesses based on the comments provided.
Starting with the weaknesses, a recurring issue seems to be poor communication between the technicians and the customers. This is evident in multiple comments where customers express dissatisfaction with the nail technicians not understanding their requests or preferences. Additionally, the language barrier is mentioned as a problem, with one customer specifically pointing out that the technician's English was so bad that they couldn't understand basic words. This lack of communication can lead to misunderstandings and can result in customers receiving services that are not what they desired.
In terms of the quality of service, several customers mention that the nail technicians did a poor job on their nails. Complaints include uneven shaping, bumpy acrylic nails, and nails that are too thick. One customer even mentioned bleeding during the service, indicating a lack of attention to detail and improper technique. Another customer mentioned that their gel polish application was rushed and only included one coat, resulting in a subpar finish. These comments suggest a lack of consistency in the quality of service provided at Legends Nails & Spa.
Another weakness highlighted in the comments is the pricing. One customer mentioned being charged an additional $25 for removing their gel pedicure, which they considered excessive. This, coupled with the expectation of a tip, can contribute to an overall negative experience for customers who feel they are not getting value for their money.
Despite these weaknesses, there are also strengths mentioned in the comments. One customer mentioned that they initially visited Legends Nails & Spa to fix a previous acrylic disaster and were satisfied with the results. They appreciated being able to make same-day appointments, the reasonable prices, and the efficiency of the service. The customer also mentioned receiving good results from different nail technicians, indicating that there are capable staff members at the salon.
Another customer praised the welcoming atmosphere and described their experience as a "dream experience." They were pleased with the willingness of the salon to accommodate them even when it meant staying late. This suggests that customer satisfaction and providing a positive experience are priorities for Legends Nails & Spa.
One positive comment is about the skill and attention to detail of a particular nail technician. The customer mentioned that their nail technician, James, did an excellent job on their nails and took the time to ensure all steps were done properly. They also praised the pedicure service provided by another technician, complimenting the relaxation and skill exhibited. This suggests that there are skilled and dedicated nail technicians at Legends Nails & Spa.
In summary, Legends Nails & Spa has both strengths and weaknesses based on the comments provided. In terms of weaknesses, customers have expressed dissatisfaction with poor communication, inconsistent quality of service, and pricing practices. However, there are also strengths mentioned, including efficient service, welcoming atmosphere, and skilled nail technicians. It is important for potential customers to consider these aspects when making a decision about visiting Legends Nails & Spa.
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